Celebrity Summit Cruise Review to Caribbean - Southern

Contributor Level: Purser

2-3 cruises


Helpful Votes

5 out of 5

MAROLOTTA DOUGLAS was the worse sales rep ever

Sail Date: December 05, 2015

Reviewed: 1 year ago

Traveled As: Singles/Friends

Room Type: Oceanview

I just want to tell you that the cruise was great. But I will never book thru this company again. From the beginning it has been hell. MAROLOTTA DOUGLAS was our booking agent and not once return our call once we booked she promised me and my guest certain things that never came to fruition. You guys made booking a living hell. We paid so much extra unnecessary money and once we got to the ship my party's drink package wasn't the premium package so it was additional money. But I would like a rep to get back to me because obviously MAROLOTTA DOUGLAS will not. Yours truly kevin devoe

Cabin / Stateroom
We had to get a change because it was way too far to walk everyday
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Children's Programs
Service and Staff
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