MAROLOTTA DOUGLAS was the worse sales rep ever

Celebrity Summit Cruise Review to Caribbean - Southern

Experience: 2-3 cruises
Review: 1
Helpful Votes: 7

Overall Rating:

5 out of 5
Verified Review
7 Night Southern Caribbean (San Juan Roundtrip)
Sail Date: December 05, 2015
Ship: Celebrity Summit
Cabin Type: Oceanview
Cabin Number: 6011
Traveled As: Singles/Friends
Reviewed: 2 years ago

I just want to tell you that the cruise was great. But I will never book thru this company again. From the beginning it has been hell. MAROLOTTA DOUGLAS was our booking agent and not once return our call once we booked she promised me and my guest certain things that never came to fruition. You guys made booking a living hell. We paid so much extra unnecessary money and once we got to the ship my party's drink package wasn't the premium package so it was additional money. But I would like a rep to get back to me because obviously MAROLOTTA DOUGLAS will not. Yours truly kevin devoe

Food and Dining

5 out of 5

Onboard Activities

5 out of 5


3 out of 5

Children's Programs

1 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

1 out of 5
We had to get a change because it was way too far to walk everyday
5 out of 5
Was this review helpful? 7

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