Disappointing Experience
Celebrity Summit Cruise Review to Panama Canal, Central America
14 Night Panama Canal Westbound (Ft. Lauderdale To Los Angeles)
Sail date: April 14, 2007
Ship: Celebrity Summit
Cabin type: Balcony
Traveled as: Couple
Reviewed: 14 years ago
Review summary
This was our 23rd cruise and first one on Celebrity. We chose this ship for the intinerary and because we love RCCL so much, we're told this was a step-up.l I think not. We are far from fussy people but because it was my birthday, we chose to upgrade to a balcony cabin in the Concierge Class. Discovered right away you can get the same cabin on RCCL and not have to pay extra. Sure there were flowers in the Stateroom and hors d' ouerves every night (and not very good ones at that). But what you get is a lot of fluff. Ship needs an overhaul. Stateroom drapes were threadbare enough to see light shining thru them in numerous places. Upon arriving to stateroom, a strong smell of urine in corridor that lasted for days. Spa swimming pool had brown foamy gunk floating in it on several days and wasn't cleaned until 3 days before we disembarked. A lot of the seats in the Celebrity Theater were worn & stained. Had a very embarassing experience with our Somaliar in the dining room. She was rude and unprofessional. We addressed Guest Relations but as far as we know, no action was taken. The food was mediocre at best. What was described to you on the menu was not exactly what you ended up with. Food was tasteless.Ports of call
Pros: Great dinilng room waiter, assistant, & cabin stewards. Specialty restaurant was fabulous. Food and service excellent.,
Cons: Food, rundown ship, plumbing problems, spa cleanliness, bad experience w/ somalier
Recommends Celebrity Summit? No.
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