Not your usual Celebrity Cruise

Item: Celebrity Solstice
Rating: 3.7
Author: Raintree

Celebrity Solstice Cruise Review to Alaska - Inside Passage

Raintree

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 9

Overall rating:

3.7 out of 5

7 Night Alaska Glacier Cruise (Seattle Roundtrip)

Sail date: June 07, 2019

Ship: Celebrity Solstice

Cabin type: Balcony

Traveled as: Couple

Reviewed: 4 years ago

Review summary

This is my third Celebrity Cruises and it just did not seem the quality of the others Celebrity appears to be marketing to a different clientele. We found housekeeping and food and beverage to be disorganized.

Embarkation

5 out of 5

Ship experiences

Food and Dining

3 out of 5

Buffet was uneventful and not high quality

Blu Restaurant

5 out of 5

Fabulous. Made the trip

AquaSpa Cafe

5 out of 5

Excellent food, good staff

Onboard Activities

3 out of 5

Aqua Spa

Guest Relations And Excursions

3 out of 5

Not trained nor helpful

Fitness Center

5 out of 5

Excellent

Entertainment

2 out of 5

No shows. A little bit of entertainment they had was on inspiring

Persian Garden

4 out of 5

Confuse and lay out in Staff would not let you wander around alone They kept trying to sell you services

Library

5 out of 5

Clean and wuiet

Service and Staff

3 out of 5

Aqua class dining room was excellent. Guest services were not trained and didn’t know what they were doing. Same is true the rest of this to half, it just appeared no one was trained or geared towards excellent service

Ship Quality

5 out of 5

Cabin / Stateroom

4 out of 5

Again, now I’m at the Celebrity standards. Did not replenish bathroom supplies nor give us the correct amount of towels Staff was just not customer service oriented