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Celebrity Solstice Cruise Review to Alaska - Inside Passage


Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Votes: 4

Overall Rating:

1.0 out of 5
Verified Review
7 Night Alaska Tracy Arm Fjord (Seattle Roundtrip)
Sail Date: June 17, 2016
Ship: Celebrity Solstice
Cabin Type: Balcony
Cabin Number: 8341
Traveled As: Family (young children)
Reviewed: 1 year ago

I was not happy with this cruise line or the agent who help us. They over charged us by $2,000 and had our reservation under the wrong name. When I called the agent to get it fixed, she didn't even return my call. It was like she made a sell and she didn't want to deal with us. If I had to do this again I would not call this company or this agent to get any trip booked. 

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

1 out of 5
There is nothing for kids under 3.

Service and Staff

1 out of 5
Room service was horrible. They took over an hour to deliver just hot water.

Ship Quality

1 out of 5

Cabin / Stateroom

5 out of 5
The two people that helped us in our cabin were wonderful. Very friendly.
1 out of 5
3 out of 5
3 out of 5
3 out of 5
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