We took a 7 day cruise to Alaska on celebrity Millennium. Ship was old and needs update. Shore excursions were very expensive for what they offered. ATV tour is a complete waste of time and money. Celebrity kept charging us for random charges, that required hours to resolve while on the ship. Restaurants were average. Even for Aqua class, nothing special. Their customer service is atrocious. Hours to pickup the phone. The one attraction of Hubbard glacier, ship stayed 5 miles away, and wanted people to buy $500 Hubbard excursion to make more money. Nightly shows were nice, but I am sure they are much more extravagant on nicer ships.
Gym and sauna nothing to write about.
Embarkation
2 out of 5
Delays and their system shutdown
Ship experiences
Food and Dining
2 out of 5
Restaurant food was below average and monotonous. Specialty restaurants are a rip off, considering we already paid extra for Aqua class.
Onboard Activities
1 out of 5
There are hardly any activities on this ship. One ping pong table and a basketball court. Fitness and Sauna are old and small. Pools are small for the number of people. Always crowded
Entertainment
3 out of 5
Stage shows were nice. Music was below average. No good singers. Acrobats did a good job.
Children's Programs
2 out of 5
95% of the crowd was 55+. Feel sorry for younger crowd and kids.
Service and Staff
2 out of 5
Waiters and room cleaning was good. Customer service was terrible. Kept charging us for random things and then argue with them to remove it. Long lines.
Ship Quality
1 out of 5
Old, and beat up with paint peeling off. Should be retired or turned into a reef. You can see painted over surfaces, old design and amenities.
Cabin / Stateroom
3 out of 5
Size was small for Aqua class. Shower was tiny. TV never worked. Wifi sucked!
Ship tip
Stay away from this ship, don't buy any excursions, and find a better cruise line.
This is the only real port. Rest are all made up. Whale watching is great here. But buy yourself. There is a tram, but it has 1 hour wait. However at the top of mountain, hike is great.
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