My cruising experience says, this is the bottom of the barrel. The ship was old and it showed - problems with the commodes not flushing (almost daily) and other signs of needing a re-haul - peeling paint, cracking shower walls, etc. The food was more like a basic diner. Obviously pre-frozen and cheap. Yes, there were a few nice touches thrown in, but really only one night was good. Costco has better cheesecake, the chicken breast was no better than a McDonald's sandwich, the ice cream was really ice milk. The entertainment was so so. And at every turn, they were trying to get you to spend more. Internet service for the week was $260! Alcohol and soda all cost astronomical amounts. They tried to have some extras... you come back to the ship and they offer you ice water or hot cocoa, but they only gave you about 1/8 a cup of cocoa! Even when you are observing the glacier, they come around with cocoa, BUT, you had to buy it!! Not once did I hear them announce any wildlife sightings. A few passengers saw whales, even an entire pod of orcas, but the crew sure wasn't there to help point out these amazing creatures. Last, but not least... while the staff was friendly, it was hard to find people that could answer your questions. Either their knowledge was limited to their very specific area or they didn't speak English! Even asked the dining room staff about one of the entrees and they didn't know what was included with the dish. The excursion and port 'expert' was unaware of the brewery at Icy Straits... even said if there is one, he would know about it! Well there is one, and obviously he didn't know about it. Needless to say, we were very disappointed in the cruise!
Favorite parts :
1. Great assistance from , Great thanks to Kyra Phillips who has made the entire arrangement and made our cruise great....
2. Great view with great crew staffs.
3. great excursion, especially during Helicopter Icefield Excursion at Juneau
note : I was suggested by shore excursion to take : White Pass Summit Rail and Bus Excursion at Skagway. I love the white pass summit, however the bus excursion is almost the same. We can't avoid seeing the same place twice.
The food and service in Blu and the shows in the Celebrity Theatre were our highlights.
Small bathroom in Aqua Class was not our favorite. Solstice Class Concierge bathrooms are better.
We would highly recommend this cruise to others.
If you want to see southeast Alaska, this is the way to do it. Much of the territory is inaccessible via roads, and ferries or seaplanes are the only mode of transport. If you are looking for a more convenient way of getting to a number of popular and deserved spots - Hubbard glacier (among many others), towns of Sitka and Ketchikan, national parks, etc. - this is a great way to do so.
Celebrity made everything very easy. They didn't over-explain everything or require you to think too much so you could get on with the business of relaxing.
The food was excellent, and I'm a particular eater. We really loved the excursions which we had purchased from , and they beat the prices offered by Celebrity directly. They also varied a little bit so that we only had a small number of people on the actual excursion.
Staff and crew were very friendly, they had a variety of entertainment options on board, the rooms were good, and the fitness/spa facilities were more than adequate.
I am not a fan of cruising and this trip did not change my mind. I will say I was very pleased with my room. Everything worked well and I thought we had enough space considering it is a cruise ship. The food and service was very average and the entertainment was slightly below average. The best part of the trip is Alaska, not the cruise.
*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.