Well..at least they gave us our Money back and a voucher.

Celebrity Millennium Cruise Review to Alaska - Gulf of Alaska

Cruises: 1 cruise (first)
Review: 1
Helpful Votes: 36

Overall rating:

2 out of 5
Celebrity Millennium

Alaska Northern Glacier Cruise

Sail date: August 16, 2013

Ship: Celebrity Millennium

Cabin type: Inside

Traveled as: Singles/Friends

Reviewed: 9 years ago

Review summary

They use giant electric motors connected by wire to the Diesel Engine, presumably because they can rotate 360 degrees and obviate the need for tugboats. The trouble with these "Azipod" engines is that they tend to get water in them and Blow up! What makes this more unforgivable is that this same thing happened on the Southbound voyage, so what do they DO?? Herd us into the boat like Noah, and, traveling from the first destination, Ketchikan, to Icy Straight point, it happened AGAIN!  The captain kept saying that "out of an abundance of caution, we are turning back." They lost one motor out of two, so, of course, this is what he did. Then, every twelve hours or so, on the PA system, while we were marooned on Ketchikan like Gilligan, he kept repeating that they were working to diagnose the problem. After three DAYS of this, the Other shoe dropped, and they announced that they were chartering us off by plane. Many of us asked to go to various destinations, such as Anchorage, in my case, and were promised this. But at midnight, our ticket itineraries ALL were to Vancouver $#!#@. that provoked near riots on board. They put us up at fancy places like the Fairmont in Vancouver for two nights, and said they would pay seventy five dollars per diem. Later, we found out that they needed the specific restaurant receipts, to prove we had not spent the money on liquor. Like-who CARES what we spent it on?!? They also refunded the money back on our credit cards and offered a "voucher for a cruise of equal value" but the voucher was only nine hundred bucks. It expires, and, since I care for an elderly parent, I could not  use it. Furthermore, there were two hundred dollars in incidental charges on my Cruise Card, and this was NOT explained to me. I do not drink or gamble that much.

The  Verdict?? AVOID them and their parent company, Royal Caribbean-or at Least, the Millenium. There is NOT that much to do in Ketchikan, just a forest ranger hike, and a lumberjack demonstration. I did not get Icy Straight, Hubbard Glacier, or Juneau off  the ole Bucket List, although I DID finally get to Anchorage, and took the train to Denali Park, which was Awesome. This was booked independent of the Cruise Line.

Ship experiences

Food and Dining

3 out of 5
Same old institutional dining hall food. Warning-if you go to the buffet at popular times, be prepared to Not find a seat!

Onboard Activities

3 out of 5
Heated pool, no room to swim with all the people there-OK Gym

Entertainment

3 out of 5
generic canned comedy

Service and Staff

5 out of 5
very friendly

Ship Quality

3 out of 5
Broken motor resulted in termination of Cruise

Cabin / Stateroom

3 out of 5
comfy bed, shower worked

Ports of call

Vancouver (Canada Place), British Columbia

5 out of 5
The Slum they told us to avoid! Lots of interesting Crazies and Marijuana Down East.

Cruise Inside Passage, Alaska

1 out of 5

Ketchikan, Alaska

3 out of 5
hike, lumberjack show

Icy Strait Point (Hoonah), Alaska

1 out of 5
didn't get there

Juneau, Alaska

1 out of 5
didn't get there

Skagway, Alaska

1 out of 5
didn't get there

Cruise Hubbard Glacier

1 out of 5
didn't get there

Seward (Anchorage), Alaska

1 out of 5
didn't get there
Was this review helpful? 36

1 Comment

glomarrone    9 years ago

Welcome to the world do cruising.  Thanks for posting your first review here.  Sorry that your first cruise didn't go well for you.  I hope that your next cruise goes smoother.