cruise member didn't take good care of fell down customer from staircase

Celebrity Millennium Cruise Review to Alaska - Gulf of Alaska


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 5

Overall Rating:

3.0 out of 5
Verified Review
Alaska Southern Glacier Cruise
Sail Date: August 08, 2014
Ship: Celebrity Millennium
Cabin Type: Inside
Traveled As: Singles/Friends
Reviewed: 3 years ago

I had bad experience with this trip. Weather for the first 3 days were wet and I had an incident I fell down on the stair case on the 5th day because of the water on the floor. There's one cruise member came to checked on me and asked me do I need to see doctor? I replied I think I am OK. After that no one back to check with me. Couple minutes later, I realized my hand had serious bruise and notice my hip and my knee hurt badly. My friend who went with me asked for the ice and we waited at least 8 - 10 minutes. People who seated next to us room 2075 customer commented "they are busy selling drinks and didn't bother to get ice for me at all". 

Food and Dining

3 out of 5
except people found glass piece from pastry

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
3 out of 5
3 out of 5
3 out of 5
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