cruise member didn't take good care of fell down customer from staircase

Celebrity Millennium Cruise Review to Alaska - Gulf of Alaska

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 9

Overall rating:

3 out of 5
Verified Review
Celebrity Millennium

Alaska Southern Glacier Cruise

Sail date: August 08, 2014

Ship: Celebrity Millennium

Cabin type: Inside

Traveled as: Singles/Friends

Reviewed: 10 years ago

Review summary

I had bad experience with this trip. Weather for the first 3 days were wet and I had an incident I fell down on the stair case on the 5th day because of the water on the floor. There's one cruise member came to checked on me and asked me do I need to see doctor? I replied I think I am OK. After that no one back to check with me. Couple minutes later, I realized my hand had serious bruise and notice my hip and my knee hurt badly. My friend who went with me asked for the ice and we waited at least 8 - 10 minutes. People who seated next to us room 2075 customer commented "they are busy selling drinks and didn't bother to get ice for me at all". 

Ship experiences

Food and Dining

3 out of 5
except people found glass piece from pastry

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ports of call

Seward (Anchorage), Alaska

3 out of 5

Cruise Hubbard Glacier

3 out of 5

Juneau, Alaska

3 out of 5

Skagway, Alaska

3 out of 5

Icy Strait Point (Hoonah), Alaska

3 out of 5

Ketchikan, Alaska

3 out of 5

Cruise Inside Passage, Alaska

3 out of 5

Vancouver (Canada Place), British Columbia

3 out of 5
Was this review helpful? 9

1 Comment

glomarrone    9 years ago

I hope that you are all healed now.  Sorry to read that you didn't get more attention to your injuries.  I guess that they thought that you were fine.