very disappointing

Item: Celebrity Infinity
Rating: 3.6
Author: debr740

Celebrity Infinity Cruise Review to Caribbean - Eastern

debr740

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 11

Overall rating:

3.6 out of 5

Verified Review

7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: September 03, 2022

Ship: Celebrity Infinity

Traveled as: Singles/Friends

Reviewed: 2 years ago

Review summary

Very disappointed, we heard so much about "retreat class" and feel that we did not get what we paid for.

Embarkation

5 out of 5

easy

Ship experiences

Food and Dining

4 out of 5

we mostly ate in Luminair restaurant, many times ordered from main dining room menu, staff was wonderful

Onboard Activities

3 out of 5

Entertainment

4 out of 5

Missed the best show, trying to get help straightening out onboard credit that was issued to another account.

Children's Programs

no children

Service and Staff

5 out of 5

amazing, they recognize you and know your name from the first day. Everyone was very nice, helpful and friendly

Ship Quality

3 out of 5

layout and design were fine, the ship was clean but old, had not been revolutionized

Cabin / Stateroom

2 out of 5

paid for retreat class, a suite. Cabin was small, bathroom was awful..no outlets, it had a raised tub that you had to hoist yourself into and hang onto for dear life to get out, very scary. We had to request decent towels and pillows. Our balcony was narrow with obstructed view of white pipes and lifts. Very disappointing!!!!