Very disappointed, we heard so much about "retreat class" and feel that we did not get what we paid for.
Embarkation
5 out of 5
easy
Ship experiences
Food and Dining
4 out of 5
we mostly ate in Luminair restaurant, many times ordered from main dining room menu, staff was wonderful
Onboard Activities
3 out of 5
Entertainment
4 out of 5
Missed the best show, trying to get help straightening out onboard credit that was issued to another account.
Children's Programs
no children
Service and Staff
5 out of 5
amazing, they recognize you and know your name from the first day. Everyone was very nice, helpful and friendly
Ship Quality
3 out of 5
layout and design were fine, the ship was clean but old, had not been revolutionized
Cabin / Stateroom
2 out of 5
paid for retreat class, a suite. Cabin was small, bathroom was awful..no outlets, it had a raised tub that you had to hoist yourself into and hang onto for dear life to get out, very scary. We had to request decent towels and pillows. Our balcony was narrow with obstructed view of white pipes and lifts. Very disappointing!!!!
Wouldn't sail Retreat on an M Class ship, especially one that hadn't been Revolutionized... the new E Class or even S Class is a better choice for the Retreat experience.
Thanks for the review. It’s always a good idea to look at photos and videos online of the types of cabins when booking so you know what you are getting.
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