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Disappointing

Celebrity Infinity Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 21

Overall rating:

3.2 out of 5
Verified Review
Celebrity Infinity

7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: July 09, 2022

Ship: Celebrity Infinity

Cabin type: Balcony

Cabin number: 8108

Traveled as: Singles/Friends

Reviewed: 2 years ago

Review summary

I must say that I got no help from my travel agent other than my booking. I will not use WTH again. I was pulling my hair out at the end trying to get info about the covid testing. I wound up calling Celebrity itself for info. We were supposed to be Concierge. We didn`t see anything until the third day. Iam diamond plus with RC which meant Elite for Celebrity. It didn`t matter until day4.I asked for my friend`s birthday to be celebrated on day 2. It wasn`t, If I hadn`t brought things myself, nothing would have been done. Disappointing!!!!

Embarkation

3 out of 5

Ship experiences

Food and Dining

2 out of 5
They always had the same food. Did not change up the buffet. The dining room did make changes but getting in and seated was challenging.

Onboard Activities

2 out of 5
They scheduled everything to take place at the same time. You had to really decide what took preference.

Entertainment

4 out of 5
The stage shows were great I give them kudos for entertainment.

Children's Programs

Didn`t have any children with me.

Service and Staff

3 out of 5
I felt the ship was understaffed. You had a long wait before anything was done. Except for our room Steward, Rhonda. She was terrific.

Ship Quality

3 out of 5
The ship was old and in need of refurbishing.

Cabin / Stateroom

3 out of 5
The balcony was a disappointment. It was half size and we couldn`t see around the bump of next cabin.

Ship tip

Don`t expect too much. This was my first Celebrity although I`ve done 24 Royal Caribbean. They say Celebrity is a step up. I have to disagree.

Thumbs up

Ports of call

Key West, Florida

4 out of 5
Hop on hop off through the town.
Thumbs Up

Bimini, Bahamas

4 out of 5
We went to world class resorts. Love the pools. Didnt care for the beach. Drinks were way to expensive. I paid $21.00 for a bahama mama.
Thumbs Up

Grand Turk Island

4 out of 5
We went to Bajari Beach. It was nice. Clean, blue water.
Thumbs Up

Puerto Plata, Dominican Republic

3 out of 5
We went to the beach. The water wasn`t blue. The natives kept on pestering for products. Annoying. We had to pretend to be sleeping in order to get them to leave us alone.
Thumbs Up

Disembarkation

4 out of 5
They were behind schedule but, we were able to secure transportation to airport. We wouldn`t have made our flight otherwise.
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Other reviews of this sailing

wonderful cruise
Very disappointing. Four of ten got covid.
Mostly great with some opportunities for improvement.