Traumatized first 3 days

Celebrity Infinity Cruise Review to Panama Canal, Central America

Cruises: 7+ cruises
Review: 1
Helpful Votes: 5

Overall rating:

3.5 out of 5
Celebrity Infinity

15 Night Panama Canal Westbound (Ft. Lauderdale To San Diego)

Sail date: May 02, 2018

Ship: Celebrity Infinity

Cabin type: Balcony

Cabin number: 9071

Traveled as: Couple

Reviewed: 2 years ago

Review summary

Ship was contaminated with Norosvisus and had to be sanitized which took 7 hours. No accommodations were made for guests during this time not even bottled water. 1700 people walking around losing their patience. Rooms were ready AFTER dinner. No linens, towels, nothing. Cruise line did not handle situation correctly.

Embarkation

1 out of 5
Had to wait in terminal for 3 hours before boarding

Ship experiences

Food and Dining

3 out of 5
Breakfast and lunch at buffet were awful. Dinner in Blu was great

AquaSpa Cafe

4 out of 5

Better than the buffet. Could have changed menu though. Limited menu for 15 days

Onboard Activities

1 out of 5
No descent activities when at sea for 2 days straight.

The Emporium

1 out of 5

Food was awful with very little variety

Entertainment

3 out of 5

Persian Garden

1 out of 5

Terrible. Way to dark. My husband fell in the steam room and hit his head on the stone wall

Service and Staff

3 out of 5
Blu restaurant was great. Buffet staff terrible

Ship Quality

3 out of 5
OLD, rusty and some areas falling apart.

Cabin / Stateroom

5 out of 5

Ship tip

Don’t

Ports of call

Cartagena, Colombia

4 out of 5

Colon, Panama

4 out of 5

Panama Canal Transit

5 out of 5

Puntarenas, Costa Rica

4 out of 5

Puerto Quetzal, Guatemala

4 out of 5

Puerto Vallarta, Mexico

4 out of 5

Cabo San Lucas, Mexico

3 out of 5

San Diego, California

5 out of 5

Disembarkation

5 out of 5
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