Celebrity Flora - Reviews

Best cruise yet based on level of service and destination. If the food was better it would have been THE perfect vacation!! Other disappointment was fellow cruisers sharing what they paid and we felt Celebrity treated us unfairly when we booked a year in advance...makes us not trust the marketing and will only travel with Celebrity last minute. If a credit was offered for the difference that might change how we feel about Celebrity.

The staff went out of their way to make you feel welcome and at home

Love the Galapagos . Have much respect for the people who put their hearts into the conservation of their homeland

Overall the Flora and all of the Excursions on all of the Islands was Spectacular. We met a great deal of nice people who were so excited about biding the Galápagos Islands. The major Flaws were the toilets that would not flush and the floor drains in the bathroom overflowing. We travel Celebrity quite often and the Employees and Management did not come up to the Celebrity Standards. All employees need to be adequately trained before they come on the ship to serve the Guest. We all paid Big $$$s to go in this cruise and most of us felt we did not get the Suite Service we were told to expect. The food quality was Not up to Celebrity Standards. We had huge shrimp one night and they were mushy and taste terrible. I had the Executive Chef come to my table and take the shrimp away and see the problem. He returned and told me the shrimp were bad. He never replace them or brought me something else. These staffing & food quality problems can be easily solved with proper management.