amazing ship, poor customer service

Carnival Miracle Cruise Review to Mexico


Contributor Level: Purser
Experience: 2-3 cruises
Review: 1
Helpful Votes: 3

Overall Rating:

5.0 out of 5
Verified Review

Sail Date: April 25, 2015
Ship: Carnival Miracle
Cabin Type: Balcony
Traveled As: Couple
Reviewed: 2 years ago

The ship is amazing, and i will be sailing again on this boat. However i was left in port at Mazatlan and the way carnival handled the situation was terrible. Despite my calls with carnival, they did not relay any messages to my wife who was onbaord, and she had no idea of my whereabouts for 3 days. im very upset with carnival for this. 

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Children's Programs

5 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ship Tip

dont be discouraged by obstructed view balconies. they are not bad and a balcony is 100 times better than a non balcony.

5 out of 5
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