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First time on Princess -- Great experience by LisaAndFam

Sail date: / Traveled as: Family (older children)
Ship: Caribbean Princess / Destination: Panama Canal, Central America

First time on a Princess cruise and we enjoyed it. Very good food, interesting schedule of activities, polite staff, and something for everyone. I'm already looking for my next Princess cruise itinerary!

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3 Comments

Poor quality food, coffee shortage most mornings, but great music and shows by tabennett44

Sail date: / Traveled as: Family (older children)
Ship: Caribbean Princess / Destination: Panama Canal, Central America

No coffee readily available most mornings and poorer food quality was a disappointment. They were more interested in having us pay for steaks, seafood, BBQ, Italian restaurants and hamburgers and milk shakes. I thought all food was included on cruises, but not any more, you pay extra for good food.

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Was this review helpful? 51
8 Comments

Panama Canal Cruise with the new locks by rknlan

Sail date: / Traveled as: Couple
Ship: Caribbean Princess / Destination: Panama Canal, Central America

It started bad with after booking thinking we were going thru the new locks we had to change ships which cost us $200. Then the itinerary was changed because of one engine not working so they took away 5 hours of port time. I was ill and the folio for medical bills and my credit card was $30 more than the receipt they gave me to submit to my insurance. I am still trying to correct that issue.

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Was this review helpful? 70
3 Comments

Best cruise experience ever by BOTU

Sail date: / Traveled as: Couple
Ship: Caribbean Princess / Destination: Panama Canal, Central America

For the most part, the crew was great. Despite cruising on birthdays and on our anniversary in the past, this was the FIRST TIME our anniversary was acknowledged and in a big way. Beside oversized card and balloons on our cabin door, we got gift certificates to the spa, the shops and for photo shoot. And an incredible dessert. Overwhelming!

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Was this review helpful? 59
3 Comments

10 Night Panama Cruise - October 21, 2017 by davidmalinovsky

Sail date: / Traveled as: Couple
Ship: Caribbean Princess / Destination: Panama Canal, Central America

Had we known our room would involve noise from above, we would have had second thoughts about booking this particular cabin. The booking agent had to have known. Now for the ringer - we were on our honeymoon. Say goodbye to repeat business from us - or others we know.

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Was this review helpful? 15
8 Comments

Could have been a lot better by aFloridaCruiser

Sail date: / Traveled as: Couple
Ship: Caribbean Princess / Destination: Caribbean

We have been on better Cruises but it was an experience to remember. The staff and service was the very best. Staff smiled no matter the situation. The food on the other hand was Unsatisfactory. Overcooked, tough tasteless. Many complaints from cruisers. Overall we would not cruise again on that ship. Have cruised with princess before and have always enjoyed them. Food excellent, Service excellent, shows and activities were good. This is the first time we have been displeased. Could they be cutting back on quality for a bigger bottom line??

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Was this review helpful? 12
2 Comments

Disappointing crossing on the Caribbean Princess by jac4000

Sail date: / Traveled as: Couple
Ship: Caribbean Princess / Destination: Transatlantic

Many of Princess Cruises included Drinks, Tipping, Internet and and speciality restaurant as a bonus for booking with Princess. But if you book a TransAtlantic orTransPacific Cruise you lose all of it plus you will be ask to buy everything they have to offer at grate cost.

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Was this review helpful? 46
3 Comments

Perfect way to see the British Isles by billsandy72

Sail date: / Traveled as: Couple
Ship: Caribbean Princess / Destination: Europe - Western Europe

Our 45th wedding anniversary. A wonderful trip. First time for anytime dining and for this cruise it was necessary as we came back late and tired most nights.

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Was this review helpful? 9
2 Comments

Fabulous cruise by Cruiser15517817

Sail date: / Traveled as: Couple
Ship: Caribbean Princess / Destination: Europe - Western Europe

Once again, wonderful crew and excellent service. Very organized, even when we had to delay arrival into a port, our excursion was re-scheduled to a later time and ship left later. Loved the ports, the scenery. People were so friendly. This is a great vacation to see the British Isles!

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Was this review helpful? 70
3 Comments

British Isles Cruise wonderful, ship tired by allisontcb

Sail date: / Traveled as: Family (older children)
Ship: Caribbean Princess / Destination: Europe - Western Europe

Our overall trip was marred by the fact that one of the three rooms we booked had wet carpet and mold in it. Two in our party had to bunk with others for one night, and carry things to another empty room for another night, while Princess crew cut up the carpet and tried to replace it. The room still smelled moldy by our counts. The Third night Princess convinced another passenger to change rooms with us, and it was smooth sailing from there. Still, after cruising on a new Princess ship in Baltic two years ago, The Caribbean Princess is showing her age.

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Was this review helpful? 71
4 Comments

Another great Princess cruise by LinInDel

Sail date: / Traveled as: Couple
Ship: Caribbean Princess / Destination: Europe - Western Europe

This was a wonderful cruise and we had a great time. Even in summer, the UK and Ireland can be cloudy, damp, and chilly--pack accordingly, and if you have a balcony realize you may not use it much.

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Was this review helpful? 63
6 Comments

We love history by churchservices

Sail date: / Traveled as: Couple
Ship: Caribbean Princess / Destination: Europe - Western Europe

There was so much to see and due to traffic congestion everywhere we went in the cities it was hard to see more than one or two things in an entire day.  We had purchased Hop On/Off bus passes and there were a lot of buses in the morning, but remarkably few after noon so it was hard getting around.  The ship was about what you would expect.  Captain was concerned enough with a coming storm to delete our stop at Kirkwall, which was a disappointment, but understandable.  The entertainment on the ship was nothing to write home about.  Since there were so many stops on this cruise there was very little going on during the day, even sea days.  For those who like to experience history in a brief sort of way, this is a good cruise.

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Was this review helpful? 12
2 Comments

Great cruise! by tegheg

Sail date: / Traveled as: Couple
Ship: Caribbean Princess / Destination: Europe - Western Europe

We booked with and they were so helpful and easy to work with!  Kacee was our new best friend and went the extra extra extra mile to walk us through the process and make sure everything was completed and ready to go. She called me back and left messages and could not have been more helpful and kind and thorough.  The cruise was wonderful. The ports were fabulous.  The shows were professional and so well done.  The ship brought on local professionals at the stops so we saw authentic irish dancing. authentic scottish proformers.  Everything was perfect.  Even the storm we had to deal with and 12 foot swells didn't put a damper on the trip.

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5 Comments

Caribbean Princess cruise not up to Princess Cruises standards by jeffholt0321

Sail date: / Traveled as: Couple
Ship: Caribbean Princess / Destination: Europe - Western Europe

My wife and I just returned from the 12 day British Isles cruise on the Caribbean Princess. Overall, the cruise fell short of my expectations. My wife and I keep kosher and he chef/server did not get my wife the proper meals she ordered for 3 nights out of the cruise.  We were rudely informed by the head waiter we were late to our assigned meal time one night (but were easily able to finish before the next seating). No accomodation was made for the missing meals after I visited the front desk, which seemed to be staffed with agents who knew very little about actual customer service

 

The food in the International Cafe was plentiful but awful in quality, especially the desserts. They looked great but were not.

 

The spa manager (her first name was Gemma) was quite possible the most unpleasasant person I met of the cruise staff.  I tried to cancel a massage appt I had due to illness and was unable to get a refund, so I suffered through it.

 

 The entertainment itself was unexciting and on the average lasted about 30 minutes per show - I expected a bit longer and better quality. 

 

The excursions themselves were overall excellent except for one to the Giants Causeway in Belfast, which we booked through Princess Cruises. The guide was uniformed and generally uninterested after we arrived at the site itself and spent her time smoking and having lunch with her colleagues while we were left to ourselves. We should have been guided throughout. 

 

Our day in Edinburgh was delayed due to the tender ships, so we were not able to get ashore till 11:30 AM when the ship docked around 7am that day.  

 

Finally our stop at Kirkwall had to be cancelled due to weather. While I don't blame Princess for this, it put the final damper on what was already a disappointing ship cruise experience.

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Was this review helpful? 16
6 Comments

Outstanding Itinerary, average Ship by Mlstroud

Sail date: / Traveled as: Couple
Ship: Caribbean Princess / Destination: Europe - Western Europe

We really enjoyed all the ports we stopped and this was a great way to see the British Isles. The majority of the shore excursions were good. The ship was average at best, food and service was very inconsitent from area/day to day. 

 

Would return to the area however most likely will not return to Princess as I believe they have slipped well under the value you receive on Royal Caribbean and Norwegian lines. Disappointing as they seem to have some better itinerary's.  

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Was this review helpful? 61
3 Comments

British Isles cruise by lpstckbk

Sail date: / Traveled as: Couple
Ship: Caribbean Princess / Destination: Europe - Western Europe

The food was excellent..  Incredible variety  

the entertainment was great.  The Caribbean Princess entertainers were awesome as were jo Little and Phillip Browne.. The ship was beautiful and very clean.   Staff was extremely nice.

The cons were:  I fell down some steps in the ship due to water on a step.  The medical office wanted 95.00 just to see me.I feel that since I fell on their property, no fault of my own, it should have been covered.

They had an omelet station at breakfast in only one room and closed at 9:15 AM even though breakfast was served until 11:30..

The decaf coffee was not good.   They used a Nescafe syrup that they put into a machine,.  It tasted instant and we always enjoyed on other cruises a soft serve ice cream machine that was open 24 hours..  this ship did not have one...

Would I sail with Princess again?   Yes!

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6 Comments

Avgerage at best by salcamm

Sail date: / Traveled as: Family (older children)
Ship: Caribbean Princess / Destination: Europe - Western Europe

Food quality and variety was far below the previous 7 Princess cruises we have sailed on.  Excursions were not very good and overpriced. Entertainment was excellent but you needed to arrive 40 minutes early to get a seat

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Was this review helpful? 56
2 Comments

cruise to the british isles by mil8cielo

Sail date: / Traveled as: Family (older children)
Ship: Caribbean Princess / Destination: Europe - Western Europe

It was everything, the ship, the service, the food was excellent and the ports were all very interesting except for the cold weather, but that we can not control.

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5 Comments

Never going on another Princess cruise again by allyh81

Sail date: / Traveled as: Couple
Ship: Caribbean Princess / Destination: Europe - Western Europe

This was by far the worst cruise that my wife and I have ever been on.  When we booked this cruise we were excited since we were going to use this cruise to celebrate both of our recent graduations as well as our 5th wedding anniversary.  The excitement was short lived.  As soon as we got on the cruise ship we were able to see that the staff were not happy to be there.  If this weren't enough, we experienced rude behavior from the staff on many occasions.  

 

There were times when we would try to engage with the staff by offering a kind word, but it had no effect on them and they would just pretend like we weren't even there.  The security team as a whole were some of the biggest culprits.  When we would go or come back from our time off the ship, they would be conversing amongst themselves.  It wasn't as though they weren't able to speak English, because they were doing it openly.  When communicating with us they used hand motions more than anything to communicate with us and when they would use words they opted to use short and harsh words to get us to do what they wanted.  

 

The food was terrible.  Often times my wife and I found dishes that still had food stuck on them.  Passengers from the ship would eat in the buffet line and the staff wouldn't say anything.  My wife witnessed two elderly individuals eating watermelon in line and when she expressed the health concern she was encouraged by the individual to say something even though the worker was able to see everything that was going on.  This is one of the most ridiculous things that I have ever experienced.  Why would a worker ever ask a passenger that is on vacation to do something that they are supposed to be doing?  It's not my wife's job to do the staff's job.  This was more ridiculous than when one of the cooks in the buffet line walked away from my wife and another passenger as they were asking him a question about the food.  I could go on and on about my horrible experience on this cruise.  I really wish that we could have had a better experience.  We really expected more.  What was supposed to be a special celebration turned out to be our great disappointment.

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Was this review helpful? 54
21 Comments

A good cruise by bev2000

Sail date: / Traveled as: Couple
Ship: Caribbean Princess / Destination: Europe - Western Europe

My husband and I thought the entertainment, which includes the cast shows, were excellent. We felt the food was only fair, especially since my fish usually was overcooked. The stateroom was a nice size, plenty of storage space and kept clean. We did not do any Princess tours.

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4 Comments

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