Caribbean Princess cruise not up to Princess Cruises standards
Caribbean Princess Cruise Review to Europe - Western Europe
12 Night British Isles With Kirkwall (London Roundtrip)
Sail date: June 18, 2017
Ship: Caribbean Princess
Cabin type: Balcony
Cabin number: R243
Traveled as: Couple
Reviewed: 7 years ago
Review summary
My wife and I just returned from the 12 day British Isles cruise on the Caribbean Princess. Overall, the cruise fell short of my expectations. My wife and I keep kosher and he chef/server did not get my wife the proper meals she ordered for 3 nights out of the cruise. We were rudely informed by the head waiter we were late to our assigned meal time one night (but were easily able to finish before the next seating). No accomodation was made for the missing meals after I visited the front desk, which seemed to be staffed with agents who knew very little about actual customer service
The food in the International Cafe was plentiful but awful in quality, especially the desserts. They looked great but were not.
The spa manager (her first name was Gemma) was quite possible the most unpleasasant person I met of the cruise staff. I tried to cancel a massage appt I had due to illness and was unable to get a refund, so I suffered through it.
The entertainment itself was unexciting and on the average lasted about 30 minutes per show - I expected a bit longer and better quality.
The excursions themselves were overall excellent except for one to the Giants Causeway in Belfast, which we booked through Princess Cruises. The guide was uniformed and generally uninterested after we arrived at the site itself and spent her time smoking and having lunch with her colleagues while we were left to ourselves. We should have been guided throughout.
Our day in Edinburgh was delayed due to the tender ships, so we were not able to get ashore till 11:30 AM when the ship docked around 7am that day.
Finally our stop at Kirkwall had to be cancelled due to weather. While I don't blame Princess for this, it put the final damper on what was already a disappointing ship cruise experience.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Ship tip
movies under the stars are fun but impractical
Ports of call
St. Peter Port, Guernsey, Channel Islands
Kirkwall, Orkney Islands, Scotland
Invergordon (Inverness & Loch Ness), Scotland
South Queensferry (Edinburgh), Scotland
6 Comments
liza3392 7 years ago