Caribbean Princess Cruise Review to Europe - Western Mediterranean

Third Mate

Experience
7+ cruises

Review
1

Helpful Votes
4

2 out of 5

Princess Shabby and greedy

Sail Date: August 15, 2015

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Balcony

Please appreciate that we can only travel during the summer holidays..

This cruise was a Southampton to Southampton round trip.

The positives - very pleasant and hard working frontline staff.

The negatives - This was our second Princess cruise. Our first was on the Ruby Princess a few years ago.  We loved it.

We were initially pleased with the Carribean Princess if a little old and shabby.

First evening anytime dining - anytime but! Long queues and waiting times. We changed to set dining after the first few days.

First day at sea. There were over 800 children who literally took over the ship and the two main pools. The rules regarding jumping into the pool, showering before entering, being accompanied by an adult if under 16, taking food and drink into the pool area and running round the decks were completely disregarded. As was the reservation of sunbeds. Princess staff were either conspicuous by their absence or reluctant to apply the rules. Parents were also absent and were quite happy to allow their offspring to run amok.

The public areas, buffet restaurant's and toilets round the pool were filthy. There also seemed to be a permanent smell of sewage.

Adult only areas were woefully inadequate. The one at the back was shabby and almost entirely shaded by the Skywalker bar. Added to which there was a noisy toddler pool in the deck above.

The sanctuary pool area was pleasant but again insufficient for the number of adults who wanted some peace and quiet and th opportunity to cool down in a pool. You could pay a nominal 40 dollars for a sanctuary subbed.

Despite the rule saying that sunbeds should not be reserved this rule was blatantly ignored. One selfish individual bagged ten sunbeds of which only a few were used at any on time.

Customer services acknowledged that there was a problem which they found to be a challenge!.

Dirty glasses, food plates and general rubbish were left anywhere and everywhere. Children running up and down the stairs, through the corridors and messing about in the lifts.

There were so many baby buggies that walking through the ship was like a busy high street on a Saturday afternoon. 

Unsupervised children occupied the bar areas which should not have been allowed. Baby buggies in the main dining room at the late sitting.

​Senior staff were conspicuous by there absence. We only ever saw the cruise director on the morning TV. 

Princess charged for absolutely everything they felt that they could get away with. Shuttle services to and from ports were expensive and unecessary.

We also discovered that Princess charge for the use of a wheelchair and that they couldn't be taken off the ship. Princess take note - five years ago I broke my leg a week before we were due tell sail on Cunards Queen Victoria. A wheelchair was supplied free of charge and it could be taken ashore.

The ship acquired various names over the duration of the cruise. Shabby Princess is the more polite name.

One passenger dubbed the cruise Benifits on the Sea.

So if you like to mix with out of control children and excessively large tattooed people who have no regard for other people this is the cruise for you.

Cabin / Stateroom
Furniture and bedding shabby but clean.
Bathroom clean but old.
The ship is due a refit at the end of the year.
Embarkation and Disembarkation
Ship Quality
See above.
Destinations and Excursions
Good destinations especially Corsica. Expensive excursions. Book things like Barcelona Sagrada Familia on line. Go to Rome by train . You can pre book the Vatican museum.
If you want to see Dolphins in Gib. Walk to the Marina and by a ticket for £25. It will cost you double on the ship.
Onboard Activities
Consisted mainly of wine tasting ( for a charge), art auctions (expensive), jewellery sales, and sales of old stock. Lots of bingo.
Some lectures such as marine biology.
Entertainment
Lacklustre
Service and Staff
For frontline staff worked very hard and did their best in very challenging circumstances.
Food and Dining
Go for fixed dining. Food ok. Buffet food very ordinary. Fruit such as strawberries did not have the stalks removed so a bit messy.
Shabby carpets and chairs in the lido cafes and extremely busy. Avoid if you can.
Southampton (London), England
Barcelona, Spain
Book trips on line before you sail.
Ajaccio, Corsica
Do your own thing
Civitavecchia (Rome), Italy
Catch the train to Rome. Pre book Vatican
Genoa, Italy
Do your own thing
Marseille (Provence), France
Walk from terminal by following that the green line. Catch a bus into the town. Shuttles and taxis are very expensive. Was not impressed by Marseille.
Gibraltar (U.K.)
Walk off and do your own thing. Dolphin trips are good.

Tip

We travelled on the beautiful Ruby Princess a few years ago and were impressed. Sadly this cruise line has gone down hill. I also think that if we had flown to the ship the clientele would have been different and there would have been fewer children.



Was this review helpful? 4

6 Comments


Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Anonymous



*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top