Brilliance of the Seas Cruise Reviews - Reviews

Most enjoyed Key West.....as a starting point.   Cruise ship was clean,  food in Windjammer was good.   Unable to change our late sitting to "my time".....that was disappointing.   Had a great tome.

I wsa told I wold get a 50.00 dollar credit for onboard charges by your representative before I booked and then after money was collected was told no record of promise. Cruise was good and we plan on booking others but will most likely not use Cruises Only again

Had a great time.  The weather was wonderful in Cozumel.  Loved getting away from the snow and ice at home.  The new "drink" package was so easy...sure beats signing a ticket every time you ordered a drink.  My husband didn't like the the "no smoking" on the balcony policy though.  Our cabin steward rocked!

- enjoyed the days at sea , better than shore excursions

- Mayan ruins on Cozumel a big disappointment when compared to those in Cancun area

- Wifi a bust - could not get my notebook connected , even with cruise staff assistance

- buying minutes also was not worth the money - your onboard computers were so slow that minutes were used up in no time

- tried to log off your computer - was apparently unsuccessful resulting in $1300 charge which gratefully was reversed

- food , service, and stateroom service were excellent (table 447 room 3626)

Great cruise & we had a brilliant time

on the Brilliance of the Seas! We had a 

5 day trip to Cayman Island & Mexico!

beautiful weather everyday & the staff

was absolutely wonderful' best customer

service I've had in a very long time.

they really know how to treat their guest

& make you feel special.

This was our second Royal Caribbean cruise and we enjoyed it every bit as much as the first.

The reception and boarding process were both very quick and efficient and our stateroom was ready at 1 pm as promised.

Because we booked the cruise only a couple of days before sailing, we could only get an 8.30 pm dining time which was too late for us, therefore we ate in the Windjammer Cafe.  The food was quite good although some dishes, such as the pan fried fish, seemed to be repeated from day to day.  However, the evening that Indian food was featured was excellent!  The snack bar variety and selection was good.

The stateroom attendant kept our accommodation spotless and the creations he made with the towels were really good and amusing.

We spent a lot of time in the Solarium, which we really enjoyed.

We enjoyed the excursion to Stingray City in Grand Cayman and the catermaran trip to a reef for snorkelling in Cozumel.  Both were well worth while.

This is a beautiful Ship, but the staff for the most part does not have a CLUE when it comes to the common areas.... Our cabin Stewart " Amit" was good and Anytime dinning Waitress " Luisa " was Fantastic " Anytine dinning on RC could take a lesson from CARNIVAL, RC seemed confused about the whole thing..... had to make a reservation daily and still waited for 20 minutes or more ...... We feel RC is so focused on building gigantic ships that they have forgot about service on their smaller ships..... CARNIVAL WINS HANDS DOWN... RC has problems and it shows.....

Loved everything about the cruise!  Wonderful getaway.  Had an easy time booking, food was wonderful, entertainment excellent and nicely appointed room.  Lots to do every day whether at sea or in a port.

We highly recommend this cruise.  We cruised with a party of nine family members and everyone had a blast!  There was always something to do, and the weather was PERFECTION.  The meals were great (even though the Minstrel chef wasn't really playing his "A" game a couple nights), and service was excellent.  Our room attendant was helpful and informative, and the service crew in the Windjammer were friendly, attentive and unobtrusive.  Sailing with this ship and crew was a treat we'll never forget. 

We took the Cozumel excursion to Playa Mia beach and we were amazed by the variety of activies and the SERVICE.  This day included food and beverages as well as a wide variety of water activities  Our niece pronounced it "the best day EVAH!", and everyone agreed.

My sister and I just returned from a 4 day cruise to Cozumel on the Brilliance of the Seas. Having sailed on a lot of cruise ships, I can honestly write that this trip has been over our expectations !  Nothing bad to say, just extremely good words !  It's been PERFECT all the way, the service, the dining, the statement, the onboard activities, and most of all, the kindness of ALL the employees... when they heard my sister and I speak French, they ALL tried to talk to us and most of them DID speak French also...  Thanks to the Brilliance of the Seas for making this firswt time cruise with my sister a most memorable good trip !

Helene from Montreal

This cruise with Royal Caribbean Intntl. was AWESOME! We had the BEST foodl, BEST service and the ship was beautiful and classy. The shows fantastic and very entertaining. Such talent onboard! There really is nothing negative I could ever say about this cruise. I hope that the future cruises we take will be as good! Our Cabin Steward, Alex was a great guy, as were all of the Dining Room staff. And the Head Waiter, Tony, WOW!! I have never seen such a hard-working and personable Head Waiter on any prior cruise. Edin who greeted and seated guests in the DIning Room was also a great guy! Very nice and accomodating! This was by far the BEST CRUISE EVER! WE LOOVED IT!!!

Little disappointed in center area where daily entertainment took place

No where near enough area or seating

Food was a 7 out of ten...overall good

Service was high

overall a 7 out of ten---good upper middle type ship & cruise

Caymans not worthwhile

Cozumel--good 3.5 hour shore trip to Mayan Ruins

longer than 5 hours at Cozumel ---not really

 Another no brainer vacation compliments of Royal Caribeam. I work very hard and answer questions all day long. I have two elderly parents that keep me & doctors very busy. So when I go on vacation I dont want to worry about accomadations, resturants, entertanment, and so forth. Hence a R.C. Cruise. Fine dining every day in the dining room. Impecably clean state rooms, world class shows & a crew that caters to your needs. Keep up the standard.

    Thanks Again Bill P.

The ship has been renovated, with many amenities added. Several optional restaurants, outdoor movies on the deck, are amongst the additions.  However, many little touches are missing, which made cruising special are gone. Of course I didn't expect a chocolate on the pillow,  but I certainly DID expect my bed to be turned down at night, and some toiletries in the room besides soap.  Even the folded towel animals  were only done twice during the cruise.  Another point is that much of the musical entertainment,  the violinists, the band, guitarist all perform in the centrum,   and there is not much seating as is necessary.  The casino is split half smoking, half non-smoking, but there were people who smoked all over and nothing was done about it.  On the positive side, our waiters were wonderful, the food was great, especially the beef choices, the ship was clean, and we found the staff were very polite.  We enjoyed the singer, the comedian and the juggler at night,  but the musical review shows were just average.  I would take this cruise again,  as now I realize cruising is not like it used to be.

My friend and I enjoyed our most recent cruise, despite the uncooperative weather.  The cabin steward was especially good to us.  He made sure we were comfortable within the confines of the extremely small cabin, and always had a smile and a greeting when we passed.  His towel art was so cute, the dog seemed to actually wag his tail.  Also, our dinner waitress Katia, and waiter Amat, were special--so accommodating and pleasant.  Basically we felt that next time we would reserve a larger balcony or suite, and go for the probability of sunny days more toward summer.  The food, by the way, was superb and creatively one-of-a-kind at each and every meal.  Hats off to the chef and all his helpers!!!

I wasn't able to get a decent seat in the dining room for the first three nights. The first night they put us at a table for 10 in a high traffic area. The second night at a table by the service area where wait staff was working. The third night behind a huge pole with a curtain wrapped around it blocking the view of the whole dining room and waiters were always coming by bumping our table and spilling our wine. The last two nights they gave us a nice table. Only because the people sitting there paid to upgrade to the steakhouse on board. The service in balcony stateroom was slow. Took forever to get our luggage and we had to call and ask for everything. I have taken 5 cruises this year and this was the worst and the most expensive. It was supposed to be a holiday New Years cruise so the rates were higher than usual but quite honestly Carnival and Royal Princess do a much better job as far as all categories are concerned.  I was very disappointed!

Just had fun, met some very nice travelers and the stateroom attendant and the waitress and assnt. waiter were very good. Entertainment and food was very good as well and the stateroom was very nice as well. Breakfast each morning on the balconey was wonderful as well.

We had a fabulous time on this cruise. The staff was wonderful and the food and service was excellent.  The entertainment was okay.  Would definitely use this cruise line again.

We enjoyed our first Aft cabin even though it meant a lot of walking.  The ship was all decked out for Xmas and looked great.  I am a little trired of the same menus on every RCCL ship.  Wish they changed totally every couple of years.  The entertainment was nice but can't compare to Oasis.  Over all a nice relaxing trip.

This cruise was ok . 

Having cruised many times before I feel that the Brilliance of the Seas needs more ! 

Call me crazy but it does not even compare to Princess. 

The only reason we picked Royal Carribean is because it leaves from Tampa Fl.