Beautiful Ship, service and food laking

Brilliance of the Seas Cruise Review to Caribbean - Western
Experience: 7+ cruises
Review: 1
Helpful Votes: 8

Overall Rating:

3 out of 5
Verified Review
Brilliance of the Seas

5 Night Western Caribbean (Tampa Roundtrip)

Sail Date: February 01, 2014

Ship: Brilliance of the Seas

Cabin Type: Oceanview

Cabin Number: 7012

Traveled As: Singles/Friends

Reviewed: 4 years ago

Review Summary

This is a beautiful Ship, but the staff for the most part does not have a CLUE when it comes to the common areas.... Our cabin Stewart " Amit" was good and Anytime dinning Waitress " Luisa " was Fantastic " Anytine dinning on RC could take a lesson from CARNIVAL, RC seemed confused about the whole thing..... had to make a reservation daily and still waited for 20 minutes or more ...... We feel RC is so focused on building gigantic ships that they have forgot about service on their smaller ships..... CARNIVAL WINS HANDS DOWN... RC has problems and it shows.....

Ship Experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Children's Programs

3 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5

Ship Tip

Anytime dinning is not run well.

Ports Of Call

Tampa, Florida

5 out of 5

George Town, Grand Cayman

5 out of 5

Cozumel, Mexico

3 out of 5
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