Beautiful Ship, service and food laking
Brilliance of the Seas Cruise Review to Caribbean - Western
5 Night Western Caribbean (Tampa Roundtrip)
Sail date: February 01, 2014
Ship: Brilliance of the Seas
Cabin type: Oceanview
Cabin number: 7012
Traveled as: Singles/Friends
Reviewed: 10 years ago
Review summary
This is a beautiful Ship, but the staff for the most part does not have a CLUE when it comes to the common areas.... Our cabin Stewart " Amit" was good and Anytime dinning Waitress " Luisa " was Fantastic " Anytine dinning on RC could take a lesson from CARNIVAL, RC seemed confused about the whole thing..... had to make a reservation daily and still waited for 20 minutes or more ...... We feel RC is so focused on building gigantic ships that they have forgot about service on their smaller ships..... CARNIVAL WINS HANDS DOWN... RC has problems and it shows.....
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Children's Programs
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Anytime dinning is not run well.