Brilliance of the Seas Cruise Review to Caribbean - Western

Contributor Level: Purser

7+ cruises


Helpful Votes

3 out of 5

Beautiful Ship, service and food laking

Sail Date: February 01, 2014

Reviewed: 3 years ago

Traveled As: Singles/Friends

Room Type: Oceanview

This is a beautiful Ship, but the staff for the most part does not have a CLUE when it comes to the common areas.... Our cabin Stewart " Amit" was good and Anytime dinning Waitress " Luisa " was Fantastic " Anytine dinning on RC could take a lesson from CARNIVAL, RC seemed confused about the whole thing..... had to make a reservation daily and still waited for 20 minutes or more ...... We feel RC is so focused on building gigantic ships that they have forgot about service on their smaller ships..... CARNIVAL WINS HANDS DOWN... RC has problems and it shows.....

Ship Quality
Food and Dining
Cabin / Stateroom
Service and Staff
Children's Programs
Onboard Activities
Destinations and Excursions


Anytime dinning is not run well.

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