Azamara Pursuit Cruise Reviews - Reviews

We stayed a few night in Las Palmas pre-cruise to enjoy the city and beaches. Post cruise we stayed and Lisbon a few days to take in as much of the scenery, local cuisine and of course the drink…(wine, port etc.).

This was our 24th cruise. Each one is different, but there are many similarities. The locations we visited in South Africa are so different from what we encountered elsewhere in the world. We were in a more primitive environment overall. The ship personnel took care of us well, the ship took us where we were going reliably, and the atmosphere on board was pleasant and made us feel safe. One special note: I play the piano and hoped to find a piano I could play on to retain my skills. I found one in the Drawing Room and had a chance to play a few Christmas tunes out there. I liked that, and the very few passengers who joined me in that room seemed to enjoy the music.

I am supremely disappointed in my Azamara experience. I booked a cruise 2.5 weeks prior to departure. I booked the cruise directly with Azamara’s 800 number because it was so close to the departure date. We paid considerably more for the cruise than our friends because it was so close to the departure date, which is understandable and was acceptable. I was told by the booking agent on the phone that we would receive a $500 per person on board credit. The credit was never applied. On board the ship, the Pursuit, one customer relations rep, Marlon, told me it was my travel agent’s fault. I used Azamara to book it! Beyond that I was repeatedly read to from a script that stated if I couldn’t provide an OBC in writing that it would not happen because they had no proof and they required written proof. Basically, they assumed I was trying to get something I wasn’t promised or that I was an outright a liar. Customer Relations was very poorly trained. Is this a bait and switch tactic by Azamara? Our four friends with whom we cruised do not have an e-mail or anything in writing that reflects an OBC, they received their OBC credit. I had no illusion that the credit would happen. I do however wish it had been addressed in a more thoughtful or sincere manner. Their staff behaved a in an accusatory manner and it came off as a bait and switch… “pay the higher rate and in return we will reward you with this on board credit”. Since returning home 2 weeks ago, I have reached out to Azamara by e-mail and phone. I’ve had no success in getting any response from them. Again, a customer relations fail. I fell for it, don’t let it happen to you!

i had a great trip with Azamara as always. Emarkation was quick and easy. Lots to choose for food and dining. I loved the fitness center and outdoor track.

We loved the idea that we were able to do Paris on our own with an overnight stay! We loved Paris!

Azamara Corp. Should give discounts for next cruise for the hassle of the computer site

No complaints - Azamara cruise staff was amazing and super to us. With no other cruise to compare it's hard to say anything but glowing comments. We were pleasantly surprised by the level of service and kindness from all the staff. We had a really poor experience with the website as they were in transition. Lack of response, inability to make any adjustments to our reservation etc. We were so happy that the issues with the website did not mean that we would have issues on the cruise.

Great cruise, great staff, interesting stops and people aboard. Booked two more Azamara cruises.

The staff is incredibly friendly and helpful. Our cabin quite comfortable. Food was great. Being on a smaller ship is the way to go. The country intensive cruises Azamara does are brilliant.

This was a wonderful cruise and the trip of a lifetime.

This was our very first cruise and overall we were very pleased with how comfortable it was and how friendly the staff were. The staff really made it very enjoyable for us! I was unfortunately disappointed that we never seemed to have any decent conversations with any of the other passengers though, even though most of them were F1 fans as well. They were mostly white. The British ones in particular were standoff-ish and never bothered to say hello, or if they did, it was in a very disinterested and curt way. Not very friendly at all. If it weren’t for the friendliness of the staff, it could have easily become a rather poor experience based on the snobby behaviour of the other passengers. But we were mostly busy going about in ports on excursions or at the F1 track, so we had a good time anyway. The White Night Party was held on the evening of race day and the ship stayed in the Monaco harbour for several hours during the party. So it was a beautiful and glamourous way to enjoy the views and have a great time in Monaco! It’s a lovely and very comfortable way to attend the Monaco Grand prix and travel in style!

Even with the website issues, we really liked the ship, food, crew and service! Would not hesitate to book again!

Excellent cruise as it was our first time cruise experience. I can’t wait for another cruise vacation with Azamara. The ship was just as I needed and expected. Smaller ship with great services, food and cleanliness. Excellent specialty restaurants! I don’t think I am interested in any larger cruise ship with thousands of passengers. Also gratuity and most drinks were included so it was easy, no surprise. Laundry facilities were nice bonus. For me, no comparison with any other cruises. Our itinerary had to change due to stormy windy weather, missed island of Amorgus and end up in 2days in Rhodes. The captain and crews executed our transition to the alternative plan smoothly with no confusions.

Loved Azamara, ship size, excellent staff and food, entertainment was great, multi national crew and passengers make it so enjoyable. My only complaint is their communications are really bad from the corporate side. They took 3 weeks to answer a question by then I was already cruising! They cancelled Israel 2 days prior to sailing, gave NO explanation other than safety concerns. However our politicians were there for one week, obviously not an issue for them! Disappointed as Israel was why we went! 2 days before end of cruise they slipped a note under the door apologizing for Israel stop and offered cruise credit based on your costs. Nice but 7 days too late.

We thought that this was a great way to see several new places. We enjoyed it so much, we booked a future cruise to experience more new places.

I would just like to compliment Diane and Dudley Bennett () for their professional, efficient, friendly, and the amazing job they did in putting together my cruise from Lisbon to Italy. They have been extremely responsive to assist with all my needs and concerns with regard to past, present, and future cruises as well.I already booked another cruise for 2024. Thank you again for all your help and support.

The cruise was very nice. The accommodations were perfect, the staff was amazing and the food was the best we had on a cruise. The activities were not so good, but we enjoyed the live music and dancing.

Azamara sells their itineraries and time in port, but we didn't see anything special along these lines on this itinerary. Everywhere we went there were other giant cruise ships i.e. no places that only Azamara goes. And, despite some of the ports being known for great dining and late-night experiences, there were no overnight stays. Also, the excursion options are limited, so that's another disappointment for a cruise line that highlights the in-port experience. Since on-board entertainment and activities are limited, this seems like the kind of cruise that caters to the retired set. We were hoping to get an intimate exposure to the Greek Isles, but most of the ports seem to be very touristy and commercial. Our best experiences were the third-party excursions we booked.

Great food. Lovely staff in meals areas , cabin attendants, and bars, let down by admin.We will give Viking a go for our next holidays. If priority is new guests that fine, but no need to rub it in by putting us on a shuttle 45 minutes too early, forcing about a dozen back guests to watch dozens of new arrivals parade through customs, and leaving us wait until everyone else was looked after. Poorly done Adamara, you lost me!

We have come to love Azamara Cruises. It’s not for everyone which is a good thing since there is very limited space for booking on their ships. They are sophisticated yet casual and not stuffy. The clientele who sail make them personable.