great boat. too old. a few months before cancelling Roatan, the best port and on the day of the last stop at Costa Maya, the supposed 3rd largest boat in the world, couldnt dock because it needs an overhaul and one or two motors were not working!

Allure of the Seas Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Review: 1
Helpful Votes: 55

Overall rating:

4.1 out of 5
Verified Review
Allure of the Seas

7 Night Western Caribbean Holiday (Ft. Lauderdale Roundtrip)

Sail date: December 29, 2019

Ship: Allure of the Seas

Cabin number: 11709

Traveled as: Large Group

Reviewed: 2 years ago

Review summary

great boat. too old. should compensate for cancelling Roatan, the best port . and on the day of the last stop at Costa Maya, the supposed 3rd largest boat in the world, couldnt dock because it needs an overhaul and one or two motors were not working! Best lobster night. Great idea with central park but not good in night area for people to do stuff. too early closing. Best Pizza *highlight of the cruise. Great surfing. Best cleaning cabin person ever.

Embarkation

4 out of 5
faster and easier than any other i have done, but the lady at the port who took my passports and ticket, was not nice. strange to have such lady in customer facing service.

Ship experiences

Food and Dining

4 out of 5
very good. better than most i have been too. lobster was the best ever in a ship. congrats. desserts can improve. sevice very good. icecream/yogurth should be open later. Pizza, the best ever. My kids all said was their best anywhere. having it until 3Am was the highlight of the cruise.

Onboard Activities

4 out of 5
missing night activities and more organization to move people together through such large ship.

Entertainment

4 out of 5

Children's Programs

5 out of 5
for my 7 year old, thiks was the best kids camp in a boat.

Service and Staff

5 out of 5
best cleaning staff for my room (Ray). Our dinner guy ended very well and did his best. He is a good guy, but could be a little bit more friendly with large groups who require more patience. Either way, i would have him again, but he was not my best ever like our cleaning guy in the room.

Ship Quality

4 out of 5
beutuful but older now.

Cabin / Stateroom

4 out of 5
old so floors not that clean due to old carpet. best cleaning guy ever. the room amazingly fitted all of us. only can be improved by a suite, and i didnt want to pay for more. so in line with any other room for 5. very good beds and pillows. bathrrooms good. so only would add some more electric outlets. one of three wasn-t working.

Ship tip

not worth to go during most expensive week of the year and until boat gets remodeled. especially because it didn-t have the power or motor to dock costa maya port. organize yourself very well because there is a lot to do in the boat that you might miss. the size is good for those who like time on boats vs ports.

Ports of call

Ft. Lauderdale (Port Everglades), Florida Did not visit port

in and out. not a visitl

Perfect Day At Coco Cay, Bahamas

4 out of 5
needed more time there. food was good, but shouldn-t charge for water park. much less such amount of money. learn from disney and all they offer in their island.

Nassau, Bahamas Did not visit port

too early and short of a visit on a key party day *dec 31. so needed at least a 4pm departure. pity as i have never been in a cruise with only 50% of stops visited.

Cozumel, Mexico

3 out of 5
they charge too much for a beach trip. and beaches never as pretty as other ports like caribbean ... even roatan which you took out a fw months ago!

Costa Maya (Mahahual), Mexico Did not visit port

your motors were not working to dock! hope you can compensate for this. will not stop talking about thisonline or to anyone as it is an abuse from one of the most expensive cruises anyone can go on. and from a supposedly bettter cruise line.

Disembarkation

4 out of 5
best in speed and sound in my room *announcements. just not happy that no food after 830 am. didn-t eat anything nor anyone in my family.
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