Allure of the Seas Reviews

Very relaxing, exciting cruise. There is literally something for everyone to do all day and most of the night. Staff was amazing. Food was great and if you don’t like food, they well bring you a different meal. They literally went above and beyond to make my family’s cruise experience amazing. Labadee is oh so amazing and pictures does not do this island justice.

See comment on the service/staff. Wonderful experience only one hiccup.

Ship lacks needed air conditioning. Everything cost extra. Windjammer was limited on hours. Nothing to do during port days. Everything was shut down. Ship was beautiful and clean.

A great way to spend your week. Relax, be pampered and enjoy!!!!

Great family cruise. Food was very good, and lots of stuff for the kids to do.

Nice trip good embarkation and service some details to work to be perfect

This ship was clean with an exceptional staff. Everything about the ship was grand.

The Allure of the Seas by Royal Caribbean is a fantasyic ship! This was my second time on this ship and I had another great experience. The entertainment is spectacular and the onboard activities kept us going throughout the long days at sea.

The staff was amazing. The Royale Casino crew rewarded our playing with surprise gifts Champain, choclate covered strawberrys and a cruise what a reward. I could not believe there generosity . Give this cruise line a chance to make your vacation dreama come true.

Food and service was not as good as on the past Allure cruises, however, shows and activities were super!

it was our frist cruise and it was the best experience.we had.thank you

The entire cruising experience was simply outstanding

It was fun relaxing cruise with many activities that makes it so you will never be bored

First 2 days on board the main upper deck dining room they only opened one side of the entire dining room (1/2). I asked a dining staff officer, he said they were getting ready for lunch. Ok, so why was the same side closed during lunch. They lied and thought no one would notice. It gave me the impression of a lazy and uncaring dining room staff starting with the officers and ending with the waiters! Very dishonest and lazy staff. We had to wait in line daily to get into the top deck dining facility for breakfast and lunch. The tables were almost always dirty. I did not see the staff cleaning the tables expeditiously so others can use the table. If you wanted to sit down you had to clean your own table. Again, gave the impression of a lazy and uncaring staff. One night I went to the main dining room on the 4th floor and they treated my wife and I as if was not welcomed, we were a burden. First, they had us wait for a table than said we had to go to the 6th floor dining room for a table. I understand this is a busy time but no excuse for making me and my wife feel ignored and unwelcomed. The waiters need to be more decent and polite. No one came to introduce themselves as our waiter. I had to stop a waiter to get their attention for anything. Each time I needed anything I had to stop a waiter. Then they acted like we were bothering them. One female waiter even was very rude when I asked for more melted butter for the lobster tail. I was so upset when we left there that I told another officer outside the mess about this and nothing happened. I also went to the front customer service desk and complained again. The next day after we came back to our room there was a plate of strawberries covered with chocolate with a business card. No explanation or apologies? By the way, they strawberries were not good. What about a hand-written note from the head waiter saying he was sorry! Oh, I know, he was too busy. On another night, I witnessed an older woman being ignored also. She was asking for a smaller spoon for the small child she was with and the waiter just blew her off. She could not leave the child alone at the table to go find the spoon. However, the waiter didn’t care, he walked away. If he did not understand English, he should have asked another waiter for help. I had to go and find a small spoon and give it to the older lady. I guess I should be paid for my service. I did his job. Another night my wife and I went to shop during the purse sale. The person that helped us was friendly and convinced my wife to purchase another purse. When we finished Carolina (Royal Caribbean employee) gave me a “VIP” card for an additional discount in the wrist watch store. She told to ask for Carlos. We did and he was busy with another customer. Since he was taking a long time he asked the other employee to help us. When I found a watch I wanted (Citizen), I showed him the card Carolina gave me that night and asked him about the additional discount she had told me about. He said No, the watch had been discounted 35% and that was it. Ok, but then why do the other Royal Caribbean employees tell you about the additional discount? Again, with the lies, this time to get you in the door to spend more money? That’s the ships theme? I also saw that there was no cleaning during the cruise. In other cruises I have always notice someone in all areas constantly cleaning the floors and bathrooms and general facilities. On this ship I did not see that emphasis. It seemed dirty at times. Several bathrooms were not cleaned hourly and I had to go elsewhere to use a decent clean toilet. This gave me the impression of a lazy and uncaring staff and management. I guess you cannot expect more when a ship’s officer lies to you! The ship screams attention, from the worn-out seats to the stained toilets that were not cleaned when needed. All in all, the ship was not in good shape. You could tell that there are areas that need attention. It needs to be refurbished now. This ship was one of the worst ships I have seen in my cruising. I have cruised with Carnival, MSC, Norwegian, Royal Caribbean Cruise lines. This cruise, ship, and staff have soured my opinion of Royal Caribbean. If I was to rank these 4 companies, Royal Caribbean would rank last! This cruise was by far the worst of all the cruises I have been on!

The cruise was awesome. I was disappointed with my excursion when I arrived in the Bahamas, because I had two elderly aunts who had paid for the Atlantis Tour and was told that they would be able to use their rented scooters to tour Atlantis. Upon arriving for the excursion of Atlantis, Royal Caribbean had not requested a shuttle for them and their scooters. The family could not go on the excursion because of the unavailability of a shuttle which would provide access for my Aunts scooters. That was very disappointing and discouraged our entire family on that day.

Allure is a beautiful ship with tons of stuff to do for the whole family. Central Park is beautiful. The Boardwalk area is really cool. The Rising Tide bar that moves up and down between floors was really neat. As always the staff was excellent: always friendly and helpful. Our ports were ok but we didn't have great weather unfortunately. Storm Alberto came early to Florida and the Western Caribbean. But it wasn't a total washout. I loved the Solarium adults only pool area. And even with 6500 people on board it never felt crowded and we did not have long lines for anything. My time dining was great. We always got right in with no reservations. I highly recommend Allure of the Seas. She's a beauty.

Allure is the biggest and best class of ships . Super clean and still relevant

My travel agent bj was supposed to give them information about my birthday celebration which he promised me he didn't do that

I love the ship but you can tell it is getting worn inside the cabins. The sofa in my cabin had stains on it and there was visible wear and tear on the vanity and in the bathroom. However; the entire ship is well taken care of and very well maintained and clean. We had a very good cruise.

Excellent food and drink! No complaints there at all! Our room was great as well and so was our attendant. He was always cheerful and with a big smile! We were disappointed with the pool layout for sure. I guess we were expecting at least one larger pool for adults. The biggest disappointment was the fact that you do have 4 different pool areas and you allow kids at all of them. I don't quite understand that since you could easily accommodate children on one side of the boat with 2 pools which would leave another side of the boat (obviously the side where you can smoke) for adults to feel comfortable being adults quite frankly - w/out the fear of offending someone with kids or knocking one over accidentally. This to me is a no brainer! One other thing that really bothered me was the fact that we were told on many occasions that what we bought on the boat and in port was tax & duty free. This is not the case whatsoever. We were pulled out randomly (Yea right) and had to pay monies on merchandise we bought on the boat and in port at Puerto Rico. The other thing that VERY much bothers me about this is the fact that they knew what we had spent almost to the dime .......... so much for privacy!!!!! Pretty upset about this situation honestly!!