I don't feel Royal Caribbean really cared weather they ruined our trip , have requested the company and jet blue contact me but they have not as of this summary, and I hope others will look at this and get the correct answers they need because we didn't.!!!!!
Embarkation
3 out of 5
getting on was no problem the storm started after you get on the ship, Jetblue and Royal Caribbean didn't care as long as they got there money up front
Ship experiences
Food and Dining
2 out of 5
drinks were very expensive , food was ok or good at best, service was poor in American grill ,silk the other dinning room was a little better . They sat us next to the dirty dishes not once but twice and even after we went to guess services they did me a favor by letting us in early only to sit us next to all the dirty dishes for my 25 wedding anniversary, even after we ask them not to ,we feel they did it on purpose, and the head of all the ships restaurant told me he would look into the matter but he felt they did it on purpose because I went to guess services to complain.
Onboard Activities
1 out of 5
all the ships activities were as in the crews words not mine " booked months in advanced" not open to everyone just the select few.
Entertainment
1 out of 5
how would you know!!! not allowed to go unless you booked 4 months before you got on the ship, in there words to keep the crowds down , WHAT A JOKE!!!!!
Children's Programs
no children
Service and Staff
1 out of 5
please read how they ruined our 25th wedding anniversary on purpose!!!!!!
Ship Quality
4 out of 5
very big ship but does not accommodate everyone just the select few!
Cabin / Stateroom
4 out of 5
kept very clean the woman who kept it clean was very friendly and anything we needed.
Ship tip
DON'T!!!!! that is the best advice I wished someone told me to look at a different cruise line. the staff does not care after you get on, even guess service has a pre written speech to tell you "good luck" you are on your own
best part was getting back on the boat, dirty, poor cabs with drivers who don't speak any English, price changed so set a price and don't give any more they play dumb.
Why did you go to Guest Services and not the Maitre D to ask for another table? Also what language should people in Mexico speak? Do tourist in the US from Japan demand cab drivers speak Japanese?
If this is what you wrote they will not answer you what was the problem and most of the problems you have onboard you talk to someone and they will take care of it right then
One sitting by dishes isn't going to ruin my trip, but if it's a deal breaker there's a simple solution. Walk into main dining room when you board, find your table, don't like it ? Walk up to the Maitre'd and ask to be moved 90% of the time they will have no issue with moving you. Then go enjoy your cruise and be dish free
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