The crew was amazing; however after paying for an expensive cruise and then going to Nassau twice and Cozumel it was a very disappointing cruise

Allure of the Seas Cruise Review to Caribbean - Western

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 17

Overall rating:

3.4 out of 5
Allure of the Seas

7 Night Western Caribbean (Ft. Lauderdale Roundtrip)

Sail date: October 01, 2017

Ship: Allure of the Seas

Cabin type: Balcony

Cabin number: 14293

Traveled as: Large Group

Reviewed: 7 years ago

Review summary

RCL mot being flexable with allowing us to cancel and rebook on another ship. The did not give any compensation for the less than desirable ports when booked originally on more expensive cruise, st Tomas, st Kitts. Drying cleaning did not get done in time for dinner and like all other responses "sorry we can't do anything" would not recommend RCL to anyone

Embarkation

3 out of 5
As expected

Ship experiences

Food and Dining

5 out of 5
Rising tide was my favorite

Onboard Activities

4 out of 5
70's night was so much fun

Entertainment

5 out of 5
Mama Mia was the best

Children's Programs

No children

Service and Staff

2 out of 5
On ship service was great, administration and service desk was horrible, because of this alone I will never cruise with RCL again

Ship Quality

3 out of 5
Not enough elevators, too many lines

Cabin / Stateroom

3 out of 5
Warm Ac did not work well

Ship tip

Change to another company

Ports of call

Ft. Lauderdale (Port Everglades), Florida Did not visit port

Live in Tampa

Nassau, Bahamas

2 out of 5
Dirty, vendors pushy, not enough to do

Cozumel, Mexico

4 out of 5
Better than Nassau, has some interesting excursions

Costa Maya (Mahahual), Mexico Did not visit port

Diverted back to Nassau

Disembarkation

5 out of 5
Fast, no problems
Was this review helpful? 6

4 Comments

mustang06    7 years ago

This is the problem when cruising in hurricane season all cruise lines will not let you cancel or rebook on another ship read the contact you can rebook on another ship but it will pay extra that is the same on all cruise lines

cruisefreaks    7 years ago

the other cruise lines have the same policies

Dadm    7 years ago

This is a problem with bookings during Hurricane season. The contract states that they can change ports at their discretion. This is for our safety. I understand that they did take care of their clients quiet well in most cases. But, I do feel for all of those affected by this choppy season. I would not blame RC.

zman2015    7 years ago

I love R.C.C.L. , GREAT COMPANY, never any issues.

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