High Hopes . . . Big Let Down!!!

Adventure of the Seas Cruise Review to Caribbean - Southern


Contributor Level: Purser
Experience: 1 cruise (first)
Review: 1
Helpful Votes: 2

Overall Rating:

2.0 out of 5
Verified Review
7 Night Southern Caribbean (San Juan Roundtrip)
Sail Date: November 14, 2015
Ship: Adventure of the Seas
Cabin Number: 8276
Traveled As: Couple
Reviewed: 1 year ago

The cruise was poor at best.  The embarkation and disembark process was terrible.  The ship was outdated.  The dinners were good quality food; all other food was terrible.  We had to ask to have dinners as close to the doors (mid ship) as possible because the constant vibration from the engine was making my wife sick.  The nonstop sales pitch when aboard the ship got tiring after a day or two; think infomercial (act now!!, come to the promenade for a free chain when you buy a pendant, spa service $20 off . . wait $30 off . . . wait $50 off).  UGH!!  I'd prefer it if they set a competitive price and let me choose what I want.  My thoughts don't go on the Adventure of the Seas until it gets a refresh.  If Royal Caribbean has a better quality ship with better food choices and stopped the sales pitch they would probably be a good company to sail with.  Their customer service on board was actually very good.  It was the only thing preventing me from giving it an outright terrible rating.

Food and Dining

1 out of 5
Dinner service was good and food quality was better than I expected. The rest of the food choices were terrible! Windjammer was hideous. If you missed your dinner the options were VERY limited.

Entertainment

1 out of 5
We found it hard to find anything that was of interest to us. About 2 days in we just gave up trying.

Service and Staff

5 out of 5
Customer service was great. All the staff was friendly and had were clearly trained on quality customer service!

Ship Quality

1 out of 5
The ship was outdated. We felt we were in a 90's Las Vegas Casino when aboard the ship. We heard an update was coming in 2016 though.

Cabin / Stateroom

3 out of 5
Our stateroom attendant was great. The room was outdated. It smelt dank and musty (never could get rid of the smell).
3 out of 5
5 out of 5
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