Mexico Cruise Reviews

Never been to Ensenada, it was great, just a little colder than I expected. Will do this cruise again when the weather warms up. Ensenada is beautiful, lots of shopping to do.

It let's move, fun, relaxing, I enjoyed the time with my daughter. I gained 20 pounds I'm on a diet now LOL

We had a wonderful time and had some memorable family and couple time.

Great cruise, great staff. The issue is that the ship requires maintenance - extensive visible maintenance is required.

Super fun Christmas cruise. Immaculate boat. Delicious food and warm and friendly staff that made the trip wonderful.

It was thanks to Melanie Victor from that "sold" us on a last minute family cruise. Without her guidance and excellent communications, we would not have booked this trip. Overall a good family get together.

Great trip, great ship and staff, great ports. A few kinks to work out with communication, embarkation and disembarkation.

NCL was very nice ship, wish common passengers had more access too pools/deck space, seemed like half was blocked out for Heaven exclusively. The San PedroCalifornia Port definitely needs passenger improvements! My experience buying excursions via “” was bad, recommend you buy yours directly from NCL or someone else, or your time away from ship is not going to be much fun.

I will never take a cruise on Carnival again. Also, I have created many reviews and this is the first one where there was a minimum number of characters required before you were able to complete your review. Dumb.

Overall, the cruise was great, but the service in the common areas needs improvement. Also, the main dinning room needs improvement.

Love to cruise but never the Mexican Riviera again.

So much promise, and with little effort, it could be great in the feature, but it currently misses the mark. Here’s a list of suggestions: 1. Improve embarkation and disembarkation procedures so that it doesn’t take more than 30 minutes to get on and off the ship. Norwegian had the right idea by asking people to choose an appropriate time for getting on and off the ship, but then they didn’t enforce it. They also need more staff to help get people in and out of the ship more efficiently. 2. Fewer people, or more activities. With 4000 passengers, there just wasn’t enough for everyone to get on activities. More free activities as everything just seemed like a way to nickel and dime the passengers for everything. 3. Longer time at ports, to allow passengers more options for getting on and off the ship and to explore the ports beyond the touristy shops right on the port. 4. Better trained staff, setting clearer expectation for how things work and help passengers determine which packages make sense for their lifestyles and which didn’t. 5. More interesting food choices and fresher food made on board. I’m hoping these suggestions are taken to heart as my intention is to provide constructive feedback for the betterment of passenger’s experience. Hopefully future cruises would be more enjoyable, or fewer and fewer people will choose to cruise with Norwegian.

We have been on a number of Norwegian cruises and like the cruise line overall but this was our least favorite cruise. Menu selection for the complimentary restaurants and the fitness center were areas for improvement and better organization for the embarkation process is a must.

The cruise was a great time. Staff was very friendly and made the experience one that I will not forget.

Good destination, beautiful ship and I noticed the best thing was the staff. At the ports, many touts talk to you, but not pushy. They and taxis were safe. Weather of Mexico's west coast was quite comfortable. Towns were bright and colorful. On the ship, every staff member was polite and seriously working. Room stewards, restaurant, customer relations, entertainment, ship operation. We could have a best vacation.

A wonderful relaxing trip. No pressure, no worries, no problems. We never left the ship because we had visited all the ports before, we enjoyed all the ship's amenities.

enjoyed all of the various activities on the ship. windjammer and MyTime dining food were excellent.

We went on this cruise to escape Christmas, and to get away from the awful weather. It was a lovely break from all the hustle and bustle of Christmas shopping etc. We had a lovely relaxing time, except for some of the other cruisers noisy children, but I guess we should have expected that! Not a bad way to spend Christmas at all!

This was the most disorganized cruise I have ever been on. I have cruised with every line except Disney. I was so disappointed. I don't know what's going on but this ship needs to get it together.

The trip was well needed and quite relaxing. They had a multitude of things to keep you busy. Food, entertainment and staff were great. The biggest issues were embarking onto ship as well as disembarking to Cabo. The overall lack of communication as to what was happening and why everything was running late could have been alleviated some of the frustration with information shared. In addition, I paid to upgrade to the WiFi Premium Plus streaming and it did NOT work at all at any time even after speaking with them about it. Overall, however, the trip was well worth it and NCL strived to make it entertaining and enjoyable.