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Specialty Restaurants and Unlimited Beverage Package are ruining traditional cruising

Celebrity Solstice Cruise Review to Mexico

Cruises: 7+ cruises
Review: 1
Helpful Votes: 20

Overall rating:

3.9 out of 5
Verified Review
Celebrity Solstice

7 Night Mexican Riviera Holiday (Los Angeles Roundtrip)

Sail date: December 26, 2022

Ship: Celebrity Solstice

Cabin type: Balcony

Cabin number: 6107

Traveled as: Family (older children)

Reviewed: 1 year ago

Review summary

Overall, the cruise was great, but the service in the common areas needs improvement. Also, the main dinning room needs improvement.

Embarkation

5 out of 5

Ship experiences

Food and Dining

2 out of 5
The quality of the food in the main dining room has deteriorated significantly. The wait staff, sommelier were wonderful and provided excellent service, but the food was not what it used to be. It seems that since cruise ships started having specialty restaurants at an additional cost (which is now higher than when they started the concept with a nominal fee) the main dinning room food quality has gone down. It is a shame that to eat well or -high- quality food you have to spend extra money. We did eat at he sushi restaurant on board and it was okay and the prices were a la carte. I spend almost 200 on 6 people and we shared two appetizers and had a roll each. It was not worth it at all. The rolls were small and not of high quality. The Spa Cafe was awful as well. The "fresh pressed juices" and smoothies are absolutely awful and you should get rid of them or have them made properly. They are the most "watery" smoothies I have ever had. Food and beverage on the ship needs to visit a real juice bar and make quality juices and smoothies, as these are not difficult to make and your passengers would love them.

Onboard Activities

4 out of 5
I loved the wine tasting at Master Cellars. I also loved the dance classes.

Entertainment

4 out of 5

Service and Staff

3 out of 5
Our waiters, sommelier and room steward were excellent. However, the bar service at the pool and bars is not good and you need more staff. It seems that since you started selling drink packages, the overall beverage service on the ship has deterioted and it is difficult at times to get a drink. Lines and not finding any waiters providing table service is common. It is bad business to sell us an unlimited drink package and then we have to wait in line for a drink or we can't find waiters to bring us drinks at our pool lounger.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Our cabin steward, Gilmore, was excellent.

Ports of call

Cabo San Lucas, Mexico

5 out of 5

Mazatlan, Mexico

3 out of 5

Puerto Vallarta, Mexico

4 out of 5

Disembarkation

5 out of 5
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