Europe - Western Mediterranean Cruise Reviews

cruise was excellent. This was my dad's first time on NCL and going on a Mediterranean cruise and he had a great time.

Except for the lack of service from the travel agency and the issues with our cabin, we had a great trip. Will definitely cruise again.

Nice and relaxing. Good itinerary with interesting excursions. Food So So Waiting time before excursions excessive. Everything was extra cost, even bottled water in room.

I have been on Carnival Victory and Celebrity Equinox and both are better than this ship. The food here was just ok. The buffet has better food than the dining room. Carnival also asks about food allergies which this ship did not. It was slightly disappointing. Ask for the Indian and Vegetarian menus which were not offered to us until we asked for other options on the 2nd night.

The ship did not smell fresh had to buy air freshener at one of the ports. We were on the 3rd FL AFT and heard lots of loud noises and banging at bedtime. The first day our pillow was dirty like someone cleaned the floor with it. The food was good but Carnival was better. Our cooler box did not work and even though I had braids and never shed hair ou r sink was clogged. Overall they were nice and tried, they fixed stuff when asked but this was my 3rd cruise and worst one.

Overall the cruise was amazing and all ports of call were stunning.

Our flight was delayed leaving JFK 3 hours so we arrived in Rome late and missed our tour of the Vatican. When I originally booked the cruise I requested the hotel that was downtown Rome. They put us in the hotel at the airport. When I realized this I called and was informed that the hotel was booked and we had to change the reservation ourselves which I did. By doing this I had to cancel transportation from the airport to the hotel and to the ship and make the arrangements myself which was quite expensive. We lost our tour of the Vatican. We were supposed to have prepaid gratuities which was cancelled in error when I called I was informed that this was going to be taken care of and added again. Obviously it was not we ended up canceling the gratuities and leaving are gratuities in an envelope. I have been on many Norwegian Cruises which we have enjoyed. This one was very uncomfortable it seems there was always some issue that would keep us from enjoying ourselves. The only good time was when we were off the ship and not having to deal with some issue that was supposed to be taken care of and wasn't. Sorry to complain but had to get it off my chest. Thank you

Our travel agent Thomas Houser advised us on where to go on each port of call and his advice was on point. He is outstanding!!!!!!!!!!

This is our 13th cruise but our first with Norwegian. Other than some cabin issues we have a fabulous time. The food was great, the staff was wonderful, the shows were awesome, the casino was nice and everything on the ship was easy to find. I personal would do this cruise again. Hopefully all of Norwegian's ships do not have that capsule design bathroom set up. That would be a bummer.

Great cruise and opportunity to see some of the wonders of the world

The cruise itself was fine. A few frustrating items were trying to maneuver through Celebrity website for excursions. The descriptions for excursions were extremely vague. In fact every one coined the phrase "See the best of" The website also made no mention that a few ports did offer free shuttle into the city. A fact I feel intentionally left out in order to sell the excursion.

Avoid this cruise line like the plague. Do not book anyone with them, especially someone who has travel experience. Rude, uninformed staff, terrible food packages! JUST AVOID!!

Excellent cruise that we will do agin someday. However, it would have been better without so many long excursion days in a row ... breaking up long excursion days with sea days is important

Protesters cancelled our tour in Tarragona and Barcelona... otherwise a great cruise... definitely recommend Azamara

Best cruise I’ve ever been on. I didn’t want to get off the boat.

Definitely a step above Carnival and Holland America. We would hold out to sail Celebtity again.

It was awesome. My family and I were very impressed with the Celebrity Reflection.

love this ship. love our bonvoy travel agent, Pablo. We have booked 7 cruises with him and he is wonderful. The cruise would have been better if the riots hadn't been on in Spain and if we could have visited the second-to-last port.

Excellent Ports and Excursions. Good cruise option to take.

First European cruise proved to be a great way to visit many locations without the hassle of packing and unpacking. Service is always top notch with Celebrity as well as the Sky Suite accommodations. We enjoy all of the amenities attached to the Sky Suites: Luminea, the Retreat, butler, and concierges. We only wish the shows reflected the rest of experience.