Absolutely the worse vacation! 👎🏽

MSC Preziosa Cruise Review to Europe - Western Mediterranean

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 5

Overall rating:

1.6 out of 5
Verified Review
MSC Preziosa

9 Night Western Mediterranean (Barcelona Roundtrip)

Sail date: October 18, 2019

Ship: MSC Preziosa

Cabin type: Inside

Cabin number: 11260

Traveled as: Couple

Reviewed: 5 months ago

Review summary

Avoid this cruise line like the plague. Do not book anyone with them, especially someone who has travel experience. Rude, uninformed staff, terrible food packages! JUST AVOID!!

Embarkation

1 out of 5
Disorganized, little communication, precursor to the disastrous week ahead

Ship experiences

Food and Dining

1 out of 5
Terrible. The best food on the ship was in the steak restaurant that was not included in the cruise price. Nickel and dime you for everything, including water! Just awful. Many times, we would look at the menu, then make reservations in the upscale restaurants.

Onboard Activities

1 out of 5
Boring shows, nothing of interest.

Entertainment

1 out of 5
Terrible. Very amateurish.

Children's Programs

Only adults in my party.

Service and Staff

1 out of 5
Room steward was ok. The other ship personnel were rude, not helpful, abrasive, uninformed, lacked details about shore excursions.

Ship Quality

1 out of 5
This ship is showing its age. Needs to be dry docked.

Cabin / Stateroom

2 out of 5
Steward kept it clean. Maintenance done while we were on board was loud, intrusive. The speaker didn’t work so we had to open the cabin door to hear the announcements; telephone didn’t work.

Ship tip

Don’t do it!

Ports of call

Barcelona, Spain Did not visit port

We visited this port, post cruise. Had a wonderful time, based on our own undertaking. Nothing to do with MSC!

Marseille (Provence), France

2 out of 5
Quaint, nice shopping. Not much to see.

Genoa, Italy

2 out of 5
Disorganized hop on/off bus tour.

Malaga, Spain

2 out of 5
Great paella. Found on our own.

Casablanca, Morocco

2 out of 5
Mall is great. Market pales in comparison to weekend market in Bangkok. Beautiful sites, discovered on our own. Excursion staff gave incorrect directions about where to go for the bus excursion. Just worthless staff.

Lisbon, Portugal

4 out of 5
Loved Lisbon. Unfortunately, this was the port where we had the least amount of time. Would return directly to this port.

Disembarkation

1 out of 5
TERRIBLE! Absolutely no community from the staff. We were asked to meet in the theater for direction to disembark. I’m home; still waiting on the instructions.
Was this review helpful? 5

3 Comments

Leave a comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Other reviews of this sailing