Mostly Good..........

Item: Brilliance of the Seas
Rating: 4.3
Author: hinrichs

Brilliance of the Seas Cruise Review to Europe - Western Mediterranean

hinrichs

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 15

Overall rating:

4.3 out of 5

Verified Review

7 Night Western Mediterranean (Barcelona Roundtrip)

Sail date: October 27, 2019

Ship: Brilliance of the Seas

Cabin number: 1046

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Overall the cruise was amazing and all ports of call were stunning.

Embarkation

5 out of 5

Smooth

Ship experiences

Food and Dining

3 out of 5

Main dining room overcrowded and orders wrong. After that we opted for the Windjammer Cafe and it was much better.

Onboard Activities

4 out of 5

SHip was wonderful

Entertainment

Did not attend

Children's Programs

No kids

Service and Staff

5 out of 5

Everyone professional

Ship Quality

5 out of 5

Ship in excellent condition

Cabin / Stateroom

5 out of 5

Great cabin

Ports of call

Barcelona, Spain

5 out of 5

Self guided tour

Thumbs Up 0

Villefranche-Sur-Mer, France

4 out of 5

Self guided tour

Thumbs Up 0

Portofino, Italy

5 out of 5

Self guided tour

Thumbs Up 0

Livorno (Florence & Pisa), Italy

4 out of 5

Self guided tour

Thumbs Up 0

Civitavecchia (Rome), Italy

4 out of 5

Self guided tour

Thumbs Up 0

Salerno (Naples), Italy

4 out of 5

Self guided tour

Thumbs Up 0

Disembarkation

1 out of 5

Here's the problem.....night before I checked our balance and it was $312. No problem. The morning of leaving we had a note on the door that there was an additional charge of $70 and that our card had denied it. Went and paid with another card. When we checked our credit card online there was $1200 of pending charges and it had put us over the limit---that's why the card was denied. Have no idea why they triple charged us.......they said it would drop off in 3-5 business days. But still made us incur over limit charge. They also destroyed a large rolling suitcase.