Mostly Good..........

Brilliance of the Seas Cruise Review to Europe - Western Mediterranean

Cruises: 2-3 cruises
Review: 1
Helpful Votes: 19

Overall rating:

4.3 out of 5
Verified Review
Brilliance of the Seas

7 Night Western Mediterranean (Barcelona Roundtrip)

Sail date: October 27, 2019

Ship: Brilliance of the Seas

Cabin number: 1046

Traveled as: Couple

Reviewed: 1 year ago

Review summary

Overall the cruise was amazing and all ports of call were stunning.

Embarkation

5 out of 5
Smooth

Ship experiences

Food and Dining

3 out of 5
Main dining room overcrowded and orders wrong. After that we opted for the Windjammer Cafe and it was much better.

Onboard Activities

4 out of 5
SHip was wonderful

Entertainment

Did not attend

Children's Programs

No kids

Service and Staff

5 out of 5
Everyone professional

Ship Quality

5 out of 5
Ship in excellent condition

Cabin / Stateroom

5 out of 5
Great cabin

Ports of call

Barcelona, Spain

5 out of 5
Self guided tour

Villefranche-Sur-Mer, France

4 out of 5
Self guided tour

Portofino, Italy

5 out of 5
Self guided tour

Livorno (Florence & Pisa), Italy

4 out of 5
Self guided tour

Civitavecchia (Rome), Italy

4 out of 5
Self guided tour

Salerno (Naples), Italy

4 out of 5
Self guided tour

Disembarkation

1 out of 5
Here's the problem.....night before I checked our balance and it was $312. No problem. The morning of leaving we had a note on the door that there was an additional charge of $70 and that our card had denied it. Went and paid with another card. When we checked our credit card online there was $1200 of pending charges and it had put us over the limit---that's why the card was denied. Have no idea why they triple charged us.......they said it would drop off in 3-5 business days. But still made us incur over limit charge. They also destroyed a large rolling suitcase.
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