Europe - Western Europe Cruise Reviews

Ship, food, staff, and Aqua Spa were excellent. Ship excursions way overpriced. Self booked excursions very confusing to arrange. Too many Tender ports.

Great cruise with a few disappointments, several booked excursions were canceled and missed docking at Leith. Crew and staff were excellent, professional and helpful. But Azamara appears to be struggling in their new independence.

Excellent cruise on a top rate cruise line. Silversea has climbed to the top of our list for favorite cruise lines.

The ship is very dated and you can tell it's the C level entertainment staff on board, but the itinerary is worth it. Just plan for your own entertainment onboard and wouldn't really recommend for young families, but it's clean and the food is good and the ports are must see places.

Overall, this cruise exceeded my expectations. My room steward, Marvin, was amazing. I enjoyed the sit-down dining at Savor and most staff were excellent. I didn't use the water slides or rope course on this trip (although enjoyed them on a previous cruise). I did more excursions than I usually do and was amazed at the quality of the guides. Four of six guides were excellent. I've taken many trips where I wouldn't rate any of the guides excellent, so this was a shock to me. In general, the excursions were more generous with free time than usual. Biggest frustration is that only one excursion used the QuietVox-type of technology ... a cheaper version, but adequate. ALL excursions that have guided walks should be using this technology. I missed much by not being able to adequately hear the guide, which was frustrating. The meetings for excursions and the process for getting to the busses was mediocre to extremely poor in terms of wait time and, in two cases, the process for handing out bus stickers. The worst I've experienced compared to previous cruises. While most were okay, a couple of the shore excursion employees were mediocre at best. Do not expect calls to the operator to be answered ... I tried numerous times and never had a call answered. I would wait and it would eventually hang up on me ... repeatedly.

We missed two of the best ports because of the weather. Not NCL's fault. We will not be recommending this ship or itinerary to anyone. Most cities are 2 hrs away from the industrialized ports we docked in which wasted alot of time due to travel. I recommend picking a smaller ship and different itinerary.

This ship was beautiful and the crew/staff were dedicated to helping you have the best experience possible.

travel agent dissappeared after collecting her commission apparently. We could not get ANY other travel agent to call us back. We could not change flights. Due to booking connecting flights we NEVER got our luggage the ENTIRE trip. Sure, we had travel insurance that SHOULD have helped cover costs of buying clothes but associated insurance agent was at first only a recording and then was an elderly lady who could only recite the verbage on a flyer so no help. They then pointed us to the airlines for claims which took about 2 months. Oh, and due to the ports being a ways away from the ship we could not just walk into port and buy ...ANY clothes or even underwear until the 3rd stop and then we took a tour and had to separate from it for 30 minutes to find a clothing store. Onboard clothes are ONLY the cruise stuff so we essentially LIVED in "Hooked on Cruising" sweat pants, T's and Polo's for the ENTIRE cruise. We will NEVER book travel with ever again. Oh, and those BJ's credits we were supposed to get... nope, never saw then so we cancelled our membership as well.

While we really liked the excursions (Ice Lagooon and Volcano ATVs were amazing) we both got sick on this cruise. My wife so sick she passed out at the airport when departing and was transported to a hospital. Turned out we both have bacterial infections. These may not be from on board exposure and could have been from volcanic dust particles in the air from active volcano (major eruption about two weeks ago and active flow still ongoing with some particulates visible in the air space above the volcano near the airport) … this was a major impact to our experience. Coupled with United re-routing us from a relatively short trip (IAH-ORD-KEF) to (IAH-Frankfurt-KEF) on Lufthansa a day late and with loss of luggage for three days made this overall vacation a not so great memory.

I have wanted to see Iceland for years, my wife not so much. But we both agreed this was a great trip. We had to make adjustments to the smaller ship, but overall we are glad we did it. I think a major reason we had such an enjoyable time was because of the work that our agent, Mary Wilson, did for us. She was responsive to all our needs and went beyond our expectations to make sure we made the right planning decisions before the trip. She is super!

Overall we had a great time. We love Carnival and the itineraries they put together. The entertainment keeps you so youre never bored. The casino has plenty of machines to play. Our only issue was the food could have been better. It is something we look forward to the most and this was a big let down,

For our first experience with Silvermoon, we were very pleased. I felt we were treated like family. I believe that Silversea operations truly believe in enhancing the experience with all inclusive premium beverages, gratuities, and some excursions. The only thing I wished we had during our guided tours were headsets. Most of the time, we had a hard time hearing our guides and missed out on what was being said. We also chose to have Silversea arrange travel with 1st class upgrade. This worked for us this time because of the canceled flights. We were able to hang out in the premium airline clubs during layovers. I loved the philosophy of promoting their staff within. I would consider going on another Silversea cruise.

While not perfect it was a fabulous cruise. Would have preferred to actually dock in Dublin rather than Dun Laoghaire.

Great ship and crew! Had a great time overall. Only negative is that the cities listed on the itinerary were not the actual ports of call and in some cases were an hour away from those ports.

We took this cruise with Princess because it included Liverpool. Many cruises that go to the British Isles have started skipping this port. the ports were varied and interesting. Not a fan of the tender ports - we had 3 of them - however I understand it is a necessity. Our first cruise with Princess and we did many comparisons with them against NCL. There is a lot of things that we like better, a few things - mostly the entertainment and food — that we liked less.

First time cruise on Royal Caribbean - probably will be our last. Excursions are generally overpriced for the value. Windjammer food quality and selection - very poor. We felt that we were nickeled and dimed at every turn. There are much better options out there for the money,

It was a fabulous experience. Everything was so well organized and the crew worked so hard to give us a great experience. Service on board was excellent and rooms were comfortable.

Overall, the cruise was great - it was an excellent adventure. It's just that the food was disappointing in each area, because we had done 2 other NCL cruises with the food being exceptional in every area, buffet, dining room and specialty restaurants.

The major criticism is the lack of excursions offered by NCL. The ones that they offered were sold out months before the cruise.

Overall I would rate Azamara as above average. Azamara was transitioning to new ownership. Their website was a disaster and unusable. Pre-cruise communications were apologies. I had to call to get cruise documents. Not available on the website. I tried to book excursions a couple of weeks before the cruise only to discover most were not available but suddenly became available a few days before the cruise. Excursions were very expensive through Azamara. On board the crew was well trained and above average. Rooms were comfortable, clean and room steward was very helpful. Daily communications were very good. Negatives would be some of on board entertainment.