Caribbean Cruise Reviews

This was a very expensive trip and did not live up to the price. I might sail the Allure again, but wouldn't pay more than half of what we did for this cruise. We are not picky people but when he food is almost not palatable and you have to ask over and over for simple items for your suite, it's frustrating. Carnival has better food and the Carnival Vista is a better ship IMO.

This was our first cruise and it met and exceeded our expectations. Outstanding service, great entertainment options, beautiful ship.

Expensive as it was a holiday cruise and I didn’t feel It was worth it. Did not get to see a good show (one of my favorite parts of a cruise) and the food was ok but it used to be a better quality. Maybe the specialty restaurants (which are not included) had better quality, but then, why would I pay for a cruise in which I have to pay extra for the cruise. I personally think an all inclusive resort would have given me more for my money. Also, the staff would benefit from some training as the tips are already withdrawn from your credit card and they were not as cordial as they used to be. Some are even rude.

The ship was to big for me and too many people. Did not like the fact that you had to have reservations to see a show and the main show was cancelled due to illness.

It was not good this time. We had no heat in our room the first 3 nights and we didn't stop in Charleston but stayed in Maryland the first night. We were not compensated for the inconvenience.

Fantastic and very much needed. The dining staff and entertainment were fantastic. The only thing, we left cash tis and still charged 72. For tips

For 3 nights this is a very nice cruise. Plenty of food and drinks. Entertainment was good. We didn't have any days at sea but if we did it would have been stressful with so many kids running around.

Overall experience full of way too much time spent getting our dinner times at our restaurant for the time stated on our itinerary. Dint know if dropped the ball on that one as our party of 6 dinner times varied or not sitting at the same table.With the exception of our room steward and wait staff at dinner who were excellent,I found most others to be rude. I understand the weather was bad for half of our cruise but found this trip to be a big disappointment overall.

This cruise line is the worse. NCL promised all kinds of stuff that ended up being untrue. NCL guest services told me customer services lie all the time

The cruise was very fun, and there were a lot of memories made. However, a lot of what we experienced was not great. The ports were overall very nice, except for Puerto Plata, which was in the Dominican Republic and the beaches there were very much so a let down compared to the other ports. The food is not available on the boat after 10 PM, except at one restaurant where the food is honestly a three out of 10. You get so bored of that food by the second night, and there is no way to get a midnight snack at any sort of buffet or snack station. It took forever to get a drink at the bars because they favored certain people and some only had one or two bartenders that only really catered to people from the haven or platinum members. They also refused to play any college football games, especially during the playoffs, because they said “they were not able to because they were not given the rights to do so”. That is definitely not true because any bar even the bars that we’re off the ports were playing college football games and if they do not have the rights, they should be working very hard to get those rights. The Internet is terrible and was our last resort to watch the game, however it was so slow that we barely could watch it still. You have to PAY for internet. The lines for the Internet were miles long and they would cut people off even if you had been waiting there for two hours. There is one lady that works for two hour increments and she is working all by herself to help over 4000 passengers . This was ridiculous because it is the holiday season when we were on the boat and we were unable to call anybody to wish them a merry Christmas or happy holidays at all. If we wanted to call them, we would’ve had to pay five dollars a minute to call which is just a ridiculous number. They did a very good job saying merry Christmas and we did feel like we were in the holiday spirit except ( they could use honestly a little bit more decoration). they had a lot of holiday activities which was very nice but I wish there were more holiday themed foods maybe more holiday cookie buffets or deliveries to your room the night of Christmas because it is a Christmas cruise. The Christmas meal was also not great however, the New Year’s meal was pretty good. The Manhattan room was where we ate most meals because the speciality restaurants were full very fast when we got onto the ship. The restaurants were very limited as well and should be open for reservations 24 hours in advance so that people could book them and all have a fair shot. Everything is separate on this biat because if you want to have your own space where you can sit and tan by the pool, you have to pay an extra charge if you want it to be quieter and not dirty and gross. You cannot even enter the spa area unless you get a treatment or else you have to pay $600 a person. They try and rope you into all of this within the first few hours of the cruise, which they should do a better job of because there was no availability by the time we wanted certain things. They only had 40 spaces for the private pool deck or if you were in the haven then you would have a more private pool deck. Otherwise, there would only be two pools that you could go in and they are not even the size of a hotel pool. They are smaller than a hotel pool and there are thousands of people trying to get in them at a time . It is a germ fest. Overall, this boat was too large, and they did not have enough staff to fulfill all of the passengers needs, especially at the time of the holidays. I understand it is there a holiday too though and I did feel bad for many of the waiters that were not “higher up” that we’re working, which seemed like 24/7. If you want to get Starbucks and you are a Starbucks drinker, you might as well invest in the premium beverage package because otherwise you will be paying seven dollars minimum for a drink that you might normally get for 4.95. also, our room steward was not nice. Our room was never cleaned the way it has been on other cruise lines or even on previous cruises. when we walked in, there were children’s toys on the floor still so he did not go over the room very well. It is very hard to complain about some thing like that because we were going to have this exact room steward for 11 days. I wish that there was somebody like a boss that was watching over them that would check in on us and ask if we were doing OK with the room steward because you cannot really complain when they have access to your stuff at any point of time. We did not get any towel animals like we usually do on other cruise lines and he never took any of the glasses from our room away. He barely filled the soaps and actually they were so watered down that we could not use the shampoo, the last two nights of the cruise. We also had to beg for ice and you might as well bring a case of water on the boat because otherwise, it is very difficult to get. I would again like to reiterate how bad the Internet was. it was a constant battle for so many people. The lines were insane. The way that they do it is by minutes, so you have to shut off your minutes into different spots in order to save them for another day. However, they were drain on purpose. I think that is why they make you do it in two separate spots, and many people were struggling with it because they woke up and had no Wi-Fi anymore the next day. It is a way for them to make even more money when they obviously have the ability to give us all free Wi-Fi if they wanted to. I can only imagine more elderly passengers, struggling with this so much more because they don’t understand many times how to use certain things on their phones.

Be prepared to pay for EVERYTHING! The company nickel and dime for everything! Even the water is costly.

Terrible cruise, poor to bad weather, lack of 24 hr availability of a buffet, every activity had an additional charge, lack of available tickets for the entertainment venues, poor to no customer service when they lost my luggage.

We had a wonderful time. Royal had great selection of food and activities. Staff were friendly and provided excellent customer service

Fantastic ship, great ports, best food, amazing drinks, friendly staff on the Epic. Need to organize embarkation and disembarkation - they were a compete disaster.

first night my wife room has not heat, we made multiple inquires no one triage the issue, no extra blanket too was told, kind of disappointment, guess service line always busy, you have to stop by 6th fl service area get their attention.

Great cruise to relax and recharge. Unfortunately the weather didn't cooperate it was cool and rainy, but not the ship's fault. Celebrity created a wonderful Christmas Holiday experience. I will do it again.

I personally will not go back to a Norwegian cruise, from the start the way they advertise and promote is deceiving, not clear, for example they said we had a package for internet and my husband didnt believe it and asked for an upgrade while I remained with their 'unlimited internet offer' which turned out to be a ruse as it only worked to open the Norwegian app and nothing else. The same happened with drinks ,we had the unlimited package and as we are non drinkers thought it was ok, but if we wanted water in abottle we were told we would have to upgrade very disappointing! The only thing they promised and did hold was that we had 2 restaurants included in our package which was true as we were not charged once we left. I will return to my favorite cruise line Celebrity and keep appreciating everything they do for us

I have been on the Breakaway 2 other times and this ship was good overall. Food and drinks were excellent. No problems in that department. Syd Norman's band performances (Rumors by Fleetwood Mac) were awesome but you will struggle to get in to get a seat so you must line up at least an hour before showtime. It rained incessantly for the majority of the cruise but ship areas were clean and games/shows/trivia kept me plenty busy if I wanted to attend. Slept a lot and enjoyed the much needed rest. Looking forward to cruising next year or 2024 again.

A great weekend cruise to get away and relax, 1st time experiencing Coco Cay and I am very excited to be returning on a different ship mid July. The Main Dining Room experience always comes through spot on, our attendant was on point and personable.

Memorable Bahama Breeze was in fact memorable unfortunately due to the weather. If it had not been for the staff, service, accommodations, food/drink, and performers we would have been disappointed. Long story short we applaud the crew and performers. There are charges on my bill AFTER we received our statement that we will be looking into - not sure yet what these extras were.