Norwegian Getaway Cruise Reviews - Reviews

Norwegian has devolved into money grubbing ghouls trying to milk passengers for every nickel and dime they can. Staff were unfriendly and uninformed about beverage/dining packages. Guest services were rude and dismissive. Entertainment was good when I could enjoy it, but expect to wait on long lines and arrive 30 minutes to an hour ahead of time to get a seat. It was the worst vacation I have ever experienced, on par with the time I got Montezuma's revenge in Mexico. I would advise anyone to reconsider before you take a cruise with Norwegian.

Second time on the Getaway! It was amazing again! We had first time cruisers in our group and they're hooked after this experience!

One for the books! Highs and lows but went with the flow and had the best time!

Don’t leave out of NY in winter, don’t ever pay for Wi-Fi! Pray you don’t need to talk to guest services as they never once picked up the phone and the lines were ridiculous and you couldn’t hear them due to activities in atrium. Worst cruise ever!

Cruise seemed overbooked with not enough staff. Food often cold. Service not up to par.

This is a wonderful itinerary so search to find it on another ship. The getaway is a disaster. Do NOT recommend this ship.

The cruise, staff, dining was just great! Excursions were good with only a few issues…

We enjoyed our cruise alot! It was my boyfriend's first cruise and he had a great time also! We are talking about the next one!!

This was our second time on the NCL Getaway this year because we had such a great experience in July. We brought several first time cruisers with us and now they're hooked on cruising because of this experience! We made so many friends and had so much fun.

Overall very disappointing and dissatisfied, unfortunately we booked two cruises back to back with NCL, but never after this, all they care is to get your money but not service back, especially the ports letting people out was ridiculously waiting for hours, didn’t open all line’s possible, officers standing and looking at crowd, I had a surgery two months ago, I almost passed out, they just don’t care, not enough personnel for guest services and one person for internet issues for 4000 guests, wasted one day and half to try to solve a problem with the internet, totally ridiculous and disappointing

Didn’t get on the ship until 6pm Late to Bermuda and we left early Rude customers cutting in line and pushing their way around

Terrible Embarkation Experience Poor NCL customer service Mismanagement / Inefficient all around GETAWAY (unsure if it is NCL culture or specific to GETAWAY) Not one, I repeat not one such horrible experience on any CARNIVAL / RCL / PRINCESS (25 ships or 15 ports) to this date

The 5 days away the I truly needed. Beautiful cruise, beautiful ports, and the brain break that was needed.

Glad to be cruising again. We had an awesome time.

A good cruise with a lot of fees. Typical cruise-not enough seats near pools. Ship was at max capacity, and seemed understaffed at times.

We missed two of the best ports because of the weather. Not NCL's fault. We will not be recommending this ship or itinerary to anyone. Most cities are 2 hrs away from the industrialized ports we docked in which wasted alot of time due to travel. I recommend picking a smaller ship and different itinerary.

This was my son and I first vac and cruise after 6 years ! We did enjoy ourselves and we don’t regret anything! 12 days is a little too long for us and there were hardly any people 30-50 on this cruise . Most people were over 65 and that’s ok too but my son likes to move fast around the ship lol ! I regret purchasing the Vibe Pass as I hardly used it and often it was closed due to dangerous weather or too windy to enjoy one self ! It’s a lot of money and I wish I never bought it . Overall the ship is beautiful and we never went hungry ! The mojito bar was phenomenal and just wish all the drinks didn’t taste like fruit juice ( and I hardly drink lol ) food was decent and Norwegian needs better entertainment and more hosted events for younger crowds.

My husband and I went on a cruise to the Southern Caribbean from 1/8-1/20/23. We went with other friends. Embarkation went smoothly. Once onboard, we had lunch at Savor. Food was very good, although, portions were small. Other complimentary restaurants that we ate at included O"Sheehans (Yum), the Tropicana Room (very good, took almost 2 hours), Savor(very good, ate there several times), and the Garden Cafe (crowded, but food was good). Our specialty restaurants included Teppanyaki (Excellent), Cagneys (Good), LeBistro (Good), Moderno (Good), and Ocean Blue (my favorite). Enjoyed the 80's dance at Spice H2O, but found the exhaust from the ship's smoke stack came down into the area. Didn't mind the smell, but did not realize that I would not feel well most of the next day. My friends also experienced the same feeling. The ship in general is beautiful and easy to get around. We all noticed that the ship was not running right. We experienced a lot of shaking when at the back which included many of the restaurants especially on the lower decks. Our Club Balcony Suite (10208) was wonderful. There was plenty of room for 2 people to stretch out and relax. The balcony was sufficient for the two of us to sit outside. The bathroom was spacious with plenty of storage. Our Room Steward was Herbert and he was wonderful and very friendly. My favorite bar area to get drinks was on the pool deck (Waves). The bartenders were extremely friendly and provided great entertainment when interacting with the passengers. NCL excursions were hot and cold. We loved the Coastal Cruise, Steel Band and Beach. Our group also did the Antigua Beach Escape with Lunch. The beach we were taken to was not the original one. The beach was beautiful, the lunch provided was good. However, the conditions of the facilities were very primitive and not clean. We still had a good time. In all, we had a wonderful 12 day cruise. Can't wait until we plan our next cruise.

They pulled us out of Bermuda a day early, so excursions were cancelled, we did not get to see all we had planned for, They stated that this was due to issues in the Hudson River that we needed to get back to NY sooner... So this GINORMOUS Ship that can go out in the rough ocean couldn't with stand a rivers waves??? Makes no sense to us. We arrived back to NY at 11 the night before but could not disembark until the next day. Everything on the ship was closed at 8:30 pm the night before. Food was HORRIBLE, this was by far the worse cruising experience we have had and we have been on multiple cruises.

This was a trip of a lifetime, one I will never forget. It was not perfect by any means but we CHOSE to have a great time and brush off any fuss.