Bon Voyage Magazine

Norwegian Cruise Line Cruise Reviews

Norwegian Cruise Line pioneered the flexible dining trend more than a decade ago, and the line continues to offer numerous, creative dining choices. (Think lobster roll stands and Cuban grills.) The line’s studio cabins on newer ships are a boon for supplement-weary singles, and Haven suites — which share a private sundeck and restaurant — feel like the concierge floor of an upscale hotel. Among the many kid pleasers: breakfast with Nickelodeon® characters (such as Dora and Sponge Bob) and learning Cirque du Soleil®-inspired tricks.
Nickelodeon is a registered trademark of Viacom International Inc.
Cirque du Soleil is a registered trademark of The Dream Merchant Co.

Review Summary

  • Couple
    3.4
  • Family w/young children
    3.2
  • Family w/older children
    3.4
  • Singles/Friends
    3.4
  • Large Group
    3.2

Norwegian Cruise Line sails 14 ships.

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8916 reviews from our community




Traveled As:
Family w/older children

Room Type:
Inside

Experience:
4-6 cruises

0
Helpful Votes

2 star
2 star
empty star
empty star
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The Ship

small verified icon Verified Review | Ship: Norwegian Sky | Sail Date: Jul 20, 2014


The staterooms are VERY small, so don't plan to spend anytime in them. Which I didn't, but it would be nice to have a decent place to change clothes. They don't clean the bathroom (toilet and shower) during your cruise, so bring something to refresh it. 

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Traveled As:
Couple

Room Type:
Inside

Experience:
4-6 cruises

1
Helpful Vote

5 star
5 star
5 star
5 star
5 star

Another fun cruise on the Dawn

small verified icon Verified Review | Ship: Norwegian Dawn | Sail Date: Jul 17, 2014


Went on the new Breakaway last year and you know what? I liked it but loved the Dawn even more on my return to her. After such a big ship like the Breakaway, the Dawn felt so much more inviting. The food is much better now too. A few months ago they upgraded the menu. I was happy with the food before but was very happy now. Garden cafe was the same, but dining room was a step more. They had a steak there that was as good as anything in their specialty restaurant.

We had a few minor issues that took away from the cruise but I have learned to roll with stuff. Just deal with it on the boat and when you get home, write a letter to NCL and tell them the issues you had. Or let the lobby desk know while on the boat and they will probably toss you a bottle of wine to say sorry. They are great with wanting to work with guests once you're home though, and will often send a credit for a future cruise in apology. Hey, they can't control everything but wish they could.

Like always, the entertainment was fantastic. My wife and I our now loyal NCL guests. One more cruise and we're Gold members, which will be nice. Been on Royal and Carnival and we find NCL is the best for our personal needs. If you live in the Boston area and want an easy trip to Bermuda, the Dawn is a simple and easy way to do it. Black Falcon Port is run very smoothly. Parking is right next to ship if you need it too.

You don't have to spend thousands on a cruise. Get an inside cabin and spend all your time on deck, and by the time you return to the room at night, you won't care about anything but wanting want to sleep.

see you next cruise!

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Traveled As:
Couple

Room Type:
Balcony

Experience:
4-6 cruises

1
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3 star
3 star
3 star
empty star
empty star

Boston, Bermuda Cruise

small verified icon Verified Review | Ship: Norwegian Dawn | Sail Date: Jul 17, 2014


We enjoyed most of the cruise.  This was our second cruise aboard the Dawn. The crew is very friendly and helpful. The food was just ok but there were long lines at times in the dining room and the pool area was way over crowded. We paid extra money for a room with a balcony but our next door neighbors were smoking both cigars and cigarettes on their balcony, We could smell the smoke in the corridors so I assume smoking was a factor in their rooms as well. No relaxing and  reading on the balcony.  5 out of the 7 shows were fantastic, we really enjoyed them.  There was plenty to do to entertain ourselves and loved trying the drink of the day which were very good. This cruise is very convenient if you live in the Boston area and the price is right.

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Traveled As:
Family w/young children

Room Type:
Balcony

Experience:
4-6 cruises

0
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5 star
5 star
5 star
5 star
5 star

Recommend

small verified icon Verified Review | Ship: Norwegian Epic | Sail Date: Jul 16, 2014


Very nice experience my room was great a lots of things to do. Very organized and good food. I will do it again. The only problem that they overcharge on the poker table ( 10% per a game). 

 

 

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Traveled As:
Family w/older children

Room Type:
Inside

Experience:
1 cruise (first)

1
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3 star
3 star
3 star
empty star
empty star

All good except ...

small verified icon Verified Review | Ship: Norwegian Sky | Sail Date: Jul 14, 2014


Food was great. Service was great. Entertainment was adequate. The main swimming pool was not operational. Saw people working on it, cleaning it, but no one could swim in it. Word was it had been like this for a couple of cruises. Whether or not that was true, not having an operational swimming pool is a rather large product defect.

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Traveled As:
Large Group

Room Type:
Balcony

Experience:
7+ cruises

0
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4 star
4 star
4 star
4 star
empty star

Family Together Renewal

small verified icon Verified Review | Ship: Norwegian Pearl | Sail Date: Jul 13, 2014


  Ship was great, crew was very good, messauge was very good (but the prices are out of line; $1.50/min is a realistic - your charge was twice that).

  the best part was the itinary which sees most everything important but does not require flying one way which we have done twice. also the time off ship is perfect and the fast run outside the passage eliminates the disappointment with low clouds and fog which are sometimes even near shore. we did have good weather with no rain which was unusual but that is why we picked the week we went.

  it seemed that the RR at Skagway was really expensive but still had 3 or 4 full trains so guess it is worth it since probably not much going on off season. i remember taking the train to/from Skagway to Whitehorse when i flew my plane there a couple of times passing through to Fairbanks, Nome & Prudoe Bay.

  overall the trip was affordable and a very special way to see family and get to revitalize conections.

  thanks george loegering

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Traveled As:
Family w/older children

Room Type:
Suite

Experience:
7+ cruises

0
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4 star
4 star
4 star
4 star
empty star

Epic from Barcelona

small verified icon Verified Review | Ship: Norwegian Epic | Sail Date: Jul 13, 2014


Thought the service fee of 12.00 per guest perday  was a little much. Also did not like the way they treated guests who booked excursions with companies other than Norwegian were treated.we weren't allowed to exit on the same floor and on tenders Norweigens got first pick. everything else was very nice.

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Traveled As:
Family w/older children

Room Type:
Suite

Experience:
2-3 cruises

1
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2 star
2 star
empty star
empty star
empty star

Some Good and Some Bad

small verified icon Verified Review | Ship: Norwegian Breakaway | Sail Date: Jul 13, 2014


Overall: The Good:  Super clean ship.  Smooth ride and very polite steward.  The Bad: Nickel and Dimed to death on this ship.  HATED the cruise for that reason alone.

Details:  The boarding process was smoother than I thought.  The Mini Suite #8714 was small for a "suite", but the bath was gigantic with it's dual sinks and 3 person shower.  This particular cabin had a very large balcony (requested a large balcony early in the process), which is rare on this ship.  The cable t.v. channel selection sucked for it to be 2014.  The bars were ample and the wait was minimal 90% of the time.  I paid $434.00 extra for the drink package, which Is worth it for 1 person.  They make you buy it for each person in your cabin and that's when it's a complete rip-off.  The Food was decent at best.  The Manhattan Room was the best of the included options.  The Irish Pub was second, which was pub food.  The buffet ws like Golden Corral.... Lots of very average stuff.  As for the "PAID" options, we ate at Cagneys, Le Bistro and the Circque show.  Cagney's was by far the best meal the entire time onboard.  But it should have been included in the costs of the cruise.  The Circque show was $39.99 for the show and dinner.  It too should have been included as you don't pay for entertainment on other cruise lines.  NOT WORTH the additional $39.99 each.  Even Bingo was $39.00 to play.  They Nickel and Dimed us to death on this ship.  They even charged to go into the Ice bar.  The Casino was no fun as they allow smoking and the fake barrier is a joke at best.  It's 2014 it should be completely smoke free!!!!  That was really not cool.  The Entertainment was HORRIBLE at best.  The "lounge" singers were really HORRIBLE...ALL OF THEM!!!!  The Circque talent was best.  The other singers were a joke.  I mean it was something to do while at sea for as long as we were, but who ever the talent scout is should be made to walk the plank.  The Pool was TINY for a ship of this size.  There are a few hidden areas at the front of the ship.  Go and find them and you will be pleased.  The staff was polite and professional (except for 1 bartendar named Ray near the cigar bar on deck 8).  The Waterfront was a great idea, but again unable to be enjoyed because of the blasted SMOKERS dominating the area.  The excursions were (please notice the majority of other reviews) were horrible and not even considered based on the ridiculous costs.  There were way too many kids on this ship.  I had read that in other reviews, but thought they meant tiny kids.  There were too many high school kids on this ship.  I'm trying not to be all negative as there were some good features about the ship and about the staff and the pub food.  But, it is just ridculous all that they want you to pay extra for.  I'm sorry Norwegian, but I'm not able to suggest this cruise ship based on what I and my party of 6 feel about the cruise.  I can tell that you have improved on what some past guest may have pointed out as potential issues.  There were no problems with hot water.  The water temp in the bath was great.  The diversity in entertainment was appreciated and noticed.  The effort to please 4000+ folks is always going to be a challenge.  If you just stopped with the nickel and diming of us, then our overall experience would be different.  I have cruised on Carinval and had cabin U76 which was so big it had a sectional sofa. And I was upgraded to that room.  We nor any of the other 2 cabins in our party received an upgrade of any type al all.

Cruise Photos

The send off balcony of 8714

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Traveled As:
Couple

Room Type:
Balcony

Experience:
2-3 cruises

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5 star
5 star
5 star
5 star
5 star

Norwegian Pearl Crew were great, Priceline Excursions to 3 cities were awesome for scenery & wildlife

small verified icon Verified Review | Ship: Norwegian Pearl | Sail Date: Jul 13, 2014


Our Alaska trip of a lifetime was awesome on the Norwegian Pearl with a pleasant, helpful crew.

We enjoyed the scenery (snow covered mountains, glaciers, Skagway railroad) and wildlife (whales, sea lions, eagles) from our ship balcony and Priceline city excursions.

 

Cruise Photos

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Traveled As:
Singles/Friends

Room Type:
Inside

Experience:
2-3 cruises

1
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4 star
4 star
4 star
4 star
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Great Cruise But...

small verified icon Verified Review | Ship: Norwegian Breakaway | Sail Date: Jul 12, 2014


The overall cruise was great the ship was great the staff was great and the food, entertainment, and drinks were excellent!!!

 

The only negatives were if you purchased the "drink" package which cost just under $500.00 each and you had to buy it for everyone in the cabin,it did not include bottled water ($2.50 per 16 oz.) If you ordered a drink with coffee they charged you for the coffee I think $2.75. It just seems they "nickel and dime" you where ever you go on the ship. I guess that's how they earn extra revenue.

 

Another pestering thing they do is every time you order a drink or for that matter anything,they swipe your card, your picture comes up then they bring you over two receipts you sign one and keep one if you want, why do I need to sign every time I order a drink???? Seems like a waste of paper and this ship suppose to be "green". They have all your information on the card including your picture.

Overall the cruise was great except for my few quirks and would cruise Norwegian again.

 

Barbara P.

Jersey City, NJ

 

 

 

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1 - 10 of 8916 reviews

Photos for Norwegian Cruise Line

Ships for Norwegian Cruise Line

Name Age Rating Reviews
Norwegian Dawn 11 years, 7 months old
4 star 4 star 4 star 4 half star empty star

3.5 out of 5

1061
Norwegian Sky 15 years, 6 months old
4 star 4 star 4 star 4 half star empty star

3.3 out of 5

927
Norwegian Jewel 8 years, 11 months old
4 star 4 star 4 star 4 half star empty star

3.5 out of 5

877
Norwegian Spirit 16 years, 6 months old
4 star 4 star 4 star 4 half star empty star

3.4 out of 5

751
Norwegian Star 12 years, 8 months old
4 star 4 star 4 star 4 half star empty star

3.4 out of 5

711
Norwegian Pearl 7 years, 8 months old
4 star 4 star 4 star 4 half star empty star

3.7 out of 5

667
Norwegian Gem 6 years, 9 months old
4 star 4 star 4 star 4 half star empty star

3.5 out of 5

564
Norwegian Sun 12 years, 10 months old
4 star 4 star 4 star 4 half star empty star

3.5 out of 5

561
Pride of America 9 years, 1 months old
3 star 3 star 3 star empty star empty star

3.1 out of 5

423
Norwegian Epic 4 years, 1 months old
4 star 4 star 4 star 4 half star empty star

3.4 out of 5

417
Norwegian Breakaway 1 years, 3 months old
4 star 4 star 4 star 4 half star empty star

3.4 out of 5

235
Norwegian Jade 8 years, 1 months old
4 star 4 star 4 star 4 half star empty star

3.6 out of 5

148
Norwegian Getaway 0 years, 6 months old
4 star 4 star 4 star 4 star empty star

4.0 out of 5

81
Norwegian Escape

0.0 out of 5

0

Ports in Norwegian Cruise Line

Cozumel, Mexico (8636 Reviews)

Sitting just off the gorgeous Yucatan coast, Cozumel revels in its mythic white-sand beaches and world-class coral reefs. Yet Cozumel is also the last stronghold of the Mayas, who settled the island in 300 A.D. Residents still speak Maya, and sometimes wear traditional Mayan clothing. Nearby stand the great pyramids and temples of their ancestors.

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Nassau, Bahamas (7657 Reviews)

Nassau/Paradise Island is the capital of the Bahamas. Explore Parliament Square, the government center that dates back to the early 1800s or check out the port's vibrant night life, including more casinos, theatres, and fabulous cuisine than you could possibly fit into a short stay. During the day, there's plenty of golfing, tennis, and swimming.

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George Town, Grand Cayman (5304 Reviews)

George Town is the capital of the Cayman Islands, and is situated directly on Grand Cayman. Once a center of turtle fishing, the area is now a popular tourist destination. Snorkeling and diving are especially popular, and the opportunity to swim with and feed the giant, graceful stingrays should not be missed. Don't worry--it is said that no one has ever been stung.

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Charlotte Amalie, St. Thomas (4778 Reviews)

Charlotte Amalie, is the capital of the United States Virgin Islands and the most popular cruise port in the Caribbean. Named for a Danish Queen, the city features pastel houses that are heavily sprinkled against a background of emerald hills. Colorful sloops dock along the waterfront, and a few steps back, down alleyways lined with old Danish warehouse buildings, is a world-famous shopping center.

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Philipsburg, St. Maarten (3559 Reviews)

An island under two flags, St. Martin/St. Maarten is French and Dutch. Philipsburg is on the Dutch side and famous for its duty-free emporia and casinos. A short drive will bring you to Marigot, a charming French Colonial outpost featuring shops filled with French fashions and imported Gallic goodies, as well as beautiful beaches.

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Key West, Florida (2955 Reviews)

Key West has the best diving, snorkeling, fishing and boating in the continental U.S. Just a three-by-five mile Island, Key West offers a treat for the masses that flock here. Locals and tourists alike stroll down Duval Street each night to witness the Sunset Celebration, where they find hand-made souvenirs, munchies, cold drinks and a show so spectacular, only nature could have created it.

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Belize City, Belize (2743 Reviews)

Belize City is the country's chief seaport, so snorkeling and diving is big here...bring a suit! Travel to a city previously inhabited by the Mayan people at Altun Ha, ancient temple of the Sun God. Or visit the Belize Zoo or Baboon Sanctuary. Gales Point is a great place to view manatees!

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San Juan, Puerto Rico (2430 Reviews)

The fortress of El Morro guards the harbor against long-gone Sir Francis Drake and his British privateers. The colorful streets of Old San Juan retain the Latin flavor of its seafaring past, when this was the heart of the Spanish Main. Sample the fiery rum made here, or indulge in an icy treat made from fresh tropical fruit and enjoy the Caribbean atmosphere.

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Ocho Rios, Jamaica (1859 Reviews)

With its swaying palms, glistening white beaches, and sophisticated resorts, Ocho Rios is a favorite vacation spot. For a splendid view, visit Shaw Park Gardens, overflowing with fragrant flora and refreshing waterfalls, or enjoy a refreshing trek through Dunn's River Falls one of the most celebrated attractions of the Caribbean.

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Freeport, Grand Bahama Island (1813 Reviews)

Freeport/Lucaya is located on Grand Bahama Island and is the second largest city in the Bahamas. Freeport's many beaches offer you the once-in-a-lifetime opportunity to actually swim alongside dolphins! Freeport is truly a sports-lover's paradise; besides the scuba-diving, windsurfing, and fishing, Freeport boasts first-class golf courses!

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