Bon Voyage Magazine

Norwegian Cruise Line Cruise Reviews

Norwegian Cruise Line pioneered the flexible dining trend more than a decade ago, and the line continues to offer numerous, creative dining choices. (Think lobster roll stands and Cuban grills.) The line’s studio cabins on newer ships are a boon for supplement-weary singles, and Haven suites — which share a private sundeck and restaurant — feel like the concierge floor of an upscale hotel. Among the many kid pleasers: breakfast with Nickelodeon® characters (such as Dora and Sponge Bob) and learning Cirque du Soleil®-inspired tricks.
Nickelodeon is a registered trademark of Viacom International Inc.
Cirque du Soleil is a registered trademark of The Dream Merchant Co.

Review Summary

  • Couple
    3.4
  • Family w/young children
    3.2
  • Family w/older children
    3.3
  • Singles/Friends
    3.4
  • Group
    3.2

Norwegian Cruise Line sails 14 ships.

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8403 reviews from our community




Traveled As:
Couple

Room Type:
Balcony

Experience:
7+ cruises

0
Helpful Votes

4 star
4 star
4 star
4 star
empty star

Last mintue getaway.

small verified icon Verified Review | Ship: Norwegian Sky | Sail Date: Mar 31, 2014


It was a nice getway for my husband and I. The service was wonderful. We ate in the main dinning room three nights. The food was fine. We ate in the steakhouse one night. It was about the same you would experince at any local steakhouse.There were alot of couples wanting to come earlier than there dinning time, and they were fitting them in. I think that's why my husband and I had to wait, before being seated, we were on time. And we wern't given the oceanview as requested. But we were just happy to be on vacation. 

The ship was and older ship but well maintanied. It was very clean. Our room stewart was the best. He made his presence known and was always there try to help us with any questions. I often get cold and it can be a problem for my husband. I asked our steward if I could get a blanket and he brought me one. I've been on cruises where they made it such a problemr or they made feel as I was making a strange request to get a blanket.

They were constantly spraying passagners hands when entering the buffet or entering the ship. Which was fine with us. We had a blacony room(9240) was very nice,centrally located,and more than enough room for the two of us. It was very easy getting on the ship. We arrived around 2pm, we parked at the port. A little expensive for parking but nice to come right of the ship and get in your car.

This was our first time cruising with norwegian. We would think about sailing again.  

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Traveled As:
Family w/young children

Room Type:
Balcony

Experience:
2-3 cruises

0
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4 star
4 star
4 star
4 star
empty star

Good price for Mar 30, lots of balcony, one day plan changed

small verified icon Verified Review | Ship: Norwegian Epic | Sail Date: Mar 30, 2014


Overall, it was a wonderful trip, one day plan was cancelled and no any make up and it was changed into at sea day.Overall, it was a wonderful trip, one day plan was cancelled and no any make up and it was changed into at sea day.

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Traveled As:
Couple

Room Type:
Oceanview

Experience:
7+ cruises

0
Helpful Votes

4 star
4 star
4 star
4 star
empty star

BREAKAWAY ACCOMPLISHED

small verified icon Verified Review | Ship: Norwegian Breakaway | Sail Date: Mar 30, 2014


OUR FIRST TRIP ON THE BREAKAWAY WAS VERY REWARDING.  ALTHOUGH WE ARE

ACCUSTOMED TO SMALLER SHIPS (WE WERE APPREHENSIVE) WE FOUND THE SHIP'S

PERSONNEL TO BE EFFICIENT AND HELPFUL.  THINGS WENT VERY SMOOTHLY.

THE FOOD WAS ABOVE PAR.

THE CABIN (OCEAN VIEW) WAS VERY SMALL---OUR SMALLEST EVER ---NOT EVEN A

CHAIR FOR SOMEONE WITH A BAD BACK.

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Traveled As:
Family w/young children

Room Type:
Balcony

Experience:
7+ cruises

3
Helpful Votes

2 star
2 star
empty star
empty star
empty star

We had fun DESPITE the poorly desgned ship and subpar service.

small verified icon Verified Review | Ship: Norwegian Epic | Sail Date: Mar 30, 2014


Checking in was pleasant and speedy, we were thankful for this considering our long drive in the morning and our empty stomachs!

 

Our excitement level was high upon entering the ship. We have never been on any other cruise line other than Royal so we were excited to try something new. Needless to say, the writing was on the wall upon entering the Epic ship, it was immediately apparent that this company was all about skimping where ever they can based on the first impressions of the design and materials used on the Epic...cheap linoleum in some places and overall boring design throughout the entire ship...its like all their design budget is spent on the art on the exterior of the ship and that's it. I got the impression that the Epic was the Red Roof Inn of cruise ships.

 

That said, although noticeable, we were bound not to let that spoil our impression considering we had not even made it to the room yet. We went straight to the elevator to proceed to the 12th deck, where our balcony room awaited!

 

 After waiting for what seemed like an eternity for the elevators to arrive( thinking the unusual delay was due to everyone arriving at the same time....wrong...these elevators were hellishly slow the entire trip no matter what time they were used) we decided to skip the elevators and climb the 8 floors with a few bags in tow because there was no hint those elevators were ever going to make to us any time soon...

 

Upon entering the room we instantly noticed that our cabin was much smaller than we were used to on Royal. It was a neat design and although the wife was not at all happy with it, I thought it was just fine if a bit cramped. 

 

We put our stuff away( what we carried on) and hurried to the buffet happily!

 

 Once we arrive upstairs( taking the stairs again, since elevators were still not cooperating), we entered the dining area and proceeded to feast our eyes on the cornucopia of items available to us. They were the standard fair you would find at your typical buffet and one thing we enjoyed, that Royal had never offered, is REAL Ice Cream! That was a nice treat. The dining area had awesome views and the service was decent. The tables were cleaned fairly quickly. The servers behind the counters were mostly nice, but I did run into a few here and there that gave me the impression that they would spit in your food if you gave them any perceived hassle( not saying they did, just stating I would not be surprised). They just had an attitude about them that did not convey they were happy to be there...that said, it seemed like management beat them with a stick to make damn sure they said "hello" to everyone they saw, because that was the one true consistent thing all the employees did on a regular basis.

 

 

Something I must point out that persisted the entire trip whenever I arrived at the buffet...there was always a dirty, stinky mop smell in the halls...although you got used to it, it was definitely noticeable and not very pleasant.

 

After this we took a stroll around the ship to get to know it better. This is when it really hit us that we had made a mistake in trying a new line...the ship was so poorly designed that it was very difficult to get around. Many stairways would be simply cordoned off, for what reason we had no idea. In order to get to the other side on some floors you had to go through those skinny hallways of rooms because that was your only option( the center of the ship had no access on some levels). Oh and using the elevators? Hahahahah...good luck...

 

Our biggest disappointment was the fact that there was no 6th( or 7th, whatever) deck with exterior walkway...well there was, but the ENTIRE view you would normally have of the ocean was blocked by the life boats( on Royal, lifeboats are placed way above everyone so nothing obstructs the railing views) except on one small part where they actually let you opened the view out for about 20 feet...this was a huge design flaw to us considering one of our favorite things to do after dinner is to walk on this deck( on Royal ships) and many times sit on the deck loungers to read or just relax...if you wanted to relax on the Epic, you had to go to the top floors, struggle finding somewhere to sit not in direct sunlight or simply go to your room if you had a balcony...it was a huge design flaw in my opinion and also lead to mass congregations in certain areas since there really was very few places to go on the ship. In essence, the design of the ship encouraged people to congregate in areas and made it seem like it was always crowded wherever you went...big downer. I felt real sorry for all the balcony people who had to stare at lifeboats the entire trip...those rooms should never charge for balcony views, its a crime and I was thankful we did not get one of those rooms.

 

Dinning in the evening was pleasant and the food was surprisingly good. Not excellent, but on par with what we were used to. Freestyle dining was a great feature.

 

Overall we had a good time despite our disappointment with the standards, the design and the overall perception of being nickled and dimed to death on some shows, food( like the bakery) and entertainment( they had a bowling alley but the price was silly for a family of 4 and we were used to getting such minor things included in the fair on Royal).

 

 One last icing on the cake...our cabin steward...in all my trips on Royal, I had always fond memories of how nice our cabin steward was and always rocked him/her with a great tip at the end of the trip...I stiffed our Epic cabin steward...never had I seen such a lazy attempt at taking care of our cabin...the kids beds were never turned back into couches( giving us more space during the day in an already cramped room), the coffee sugars were not replaced every other day, creamer was not replaced on several days, no hair conditioner was provided( we had to request it), shampoo and soap were allowed to run out, our fridge was never unlocked( I just decided not to even bother asking since it was just going to tempt me anyways) and our bathroom smelled like urine...

 

With all these negatives you would think we had an awe full time, but we made the best of it and despite every attempt from NCL to make this a crappy time, we decided not to let any of this get to us...we simply will NEVER sail on any of the NCL ships for the rest of our lives( unless a ridiculously, extremely, almost FREE cruise is available of course...we aint crazy, heh)...save your money, spend the extra and go with Royal Carrib...they know how to treat you right and they also know how to design their ships for maximum enjoyment...and their elevators seem to work.   

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Traveled As:
Couple

Room Type:
Balcony

Experience:
7+ cruises

3
Helpful Votes

4 star
4 star
4 star
4 star
empty star

Western Carribean cruise

small verified icon Verified Review | Ship: Norwegian Epic | Sail Date: Mar 30, 2014


Cruise was very relaxing. Food in the garden cafe offered wonderful choices and the ice cream was a great treat.  The entertainment was fantastic.. We truely enjoyed our nightly dinners in the manhattan room the food and service excellent. A few suggestions: We totally enjoy Norwegian martini tastings; however, I would suggest to the bar staff  on large ships to advertise tastings at two different bars at the same time and limit the number to bar and small seating area around bar. This would give guests an opportunity to form ship friendships with fellow martini tasters and enjoy the presentations by the bar staff. In the past on smaller ships the tastings gave us this opportunity and we looked forward to meeting those guests and our friendly servers at other times throughout the cruise. The tasting this time was overcrowded, about 80 people, difficult to hear the presenter and enjoy the experience.

 

We were not able to dock at Costa Maya due to the high winds and the size of our ship.  We missed our reservations at Maya Chan beach but we were reimbursed our reservation cost and we appreciated our Captain putting the safety of his passengers ahead of sticking to an itinerary. Boarding the ship was a breeze however departure was very strung out but orderly. This is the second time we docked in Jamacia and for me it will be the last. I would perfer a beach day at a clean beach rather then any tours provided by ship or outside vendor. I do not want to go to a vacation site and see used condoms  and trash of all sorts laying everywhere. It was disgusting.

 We are frequent cruisers and most always book with Norwegian. We love the frestyle cruising where each night guests have the opportunity to enjoy all sorts of activities crom leisure pub drinking to formal dining and dancing. Norwegian does it right ONe more suggestion I like to party like a Norwegian and I'd love to play bingo but the prices over the years have caused me to delete that activity. You may get more players and make more profit if you lower the price of the cards. If you don't my husband will continue to have a smile when I walk past the bingo session and tell him it is too pricey and we will spend that time sitting at the pool.

 

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Traveled As:
Couple

Room Type:
Balcony

Experience:
7+ cruises

1
Helpful Votes

5 star
5 star
5 star
5 star
5 star

Great Ship Greaat Fun

small verified icon Verified Review | Ship: Norwegian Getaway | Sail Date: Mar 29, 2014


No it's not Crystal or Holland. It's Norwegian and it's great relaxed fun.The food was great. The balcony room was spotless and well organized. The staff was excellent, friendly and always at your service. I can't understand why anyone would find fault with this trip.  There was more than enough to do and lots of unique experiences to be had. Try the Illuninarium for food and fun. How about the Ice Bar or the fantastic ropes course or the huge water rides? We ate, drank, celebrated and relaxed when we wanted. That's what I call a great vacation.

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Traveled As:
Family w/older children

Room Type:
Balcony

Experience:
4-6 cruises

0
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4 star
4 star
4 star
4 star
empty star

Overall, a great way to explore the Hawaain Islands

small verified icon Verified Review | Ship: Pride of America | Sail Date: Mar 29, 2014


Everything about this cruise was great....I only wanted to give impute on the 'freestyle dining' experience.  I have been on about 5 other cruise lines including Holland America, Carnival, Carla Costa, and Princess.  This was my first experience with this type of dining.  Although there was an obvious advantage of flexibility of when to dine, I found that the food was mediocre in the main dining room.  This was probably due to the motivation to try the specialty restaurants.  Also, we didn't meet any new people at dinnertime because of this freestyle approach.  But as I said in the beginning, everything else on this cruise was spectacular!

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Traveled As:
Couple

Room Type:
Balcony

Experience:
7+ cruises

2
Helpful Votes

4 star
4 star
4 star
4 star
empty star

Pride of America Review

small verified icon Verified Review | Ship: Pride of America | Sail Date: Mar 29, 2014


Having cruised Princess, Celebrity, Royal Carribean, and Norwegian previously, we found Pride of Americia met all our expectations. Food, service , and entertainment was all very good. Our balcony cabin was roomy and quiet. Suggest giving talk about island to be visited the day before port of call, rather than early morning of visit.  The only other issue was in timing of cabin service. The first service of the day was not until 2;30 P.M. or later, and turn down was not until 8;30 PM. or later. With our age and adjustment to a 5 hour time change we were ready for a nap after lunch.

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Traveled As:
Family w/young children

Room Type:
Interior

Experience:
1 cruise (first)

7
Helpful Votes

3 star
3 star
3 star
empty star
empty star

Hmmmm

small verified icon Verified Review | Ship: Norwegian Sky | Sail Date: Mar 24, 2014


Cruise was good however priceline is a bunch of liers an cheats. So if you can deal with another agent I would!!! I cannot began to tell you how awful dealing with them was

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1 - 10 of 8403 reviews

Photos for Norwegian Cruise Line

Ships for Norwegian Cruise Line

Name Age Rating Reviews
Norwegian Dawn 11 years, 3 months old
4 star 4 star 4 star 4 half star empty star

3.5 out of 5

1009
Norwegian Sky 15 years, 3 months old
4 star 4 star 4 star 4 half star empty star

3.3 out of 5

853
Norwegian Jewel 8 years, 8 months old
4 star 4 star 4 star 4 half star empty star

3.5 out of 5

849
Norwegian Spirit 16 years, 3 months old
4 star 4 star 4 star 4 half star empty star

3.4 out of 5

715
Norwegian Star 12 years, 4 months old
4 star 4 star 4 star 4 half star empty star

3.3 out of 5

686
Norwegian Pearl 7 years, 4 months old
4 star 4 star 4 star 4 half star empty star

3.7 out of 5

627
Norwegian Sun 12 years, 7 months old
4 star 4 star 4 star 4 half star empty star

3.5 out of 5

547
Norwegian Gem 6 years, 6 months old
4 star 4 star 4 star 4 half star empty star

3.5 out of 5

537
Pride of America 8 years, 10 months old
3 star 3 star 3 star empty star empty star

3.0 out of 5

404
Norwegian Epic 3 years, 9 months old
4 star 4 star 4 star 4 half star empty star

3.4 out of 5

361
Norwegian Breakaway 0 years, 11 months old
3 star 3 star 3 star empty star empty star

3.2 out of 5

182
Norwegian Jade 7 years, 9 months old
4 star 4 star 4 star 4 half star empty star

3.6 out of 5

126
Norwegian Getaway 0 years, 3 months old
4 star 4 star 4 star 4 star empty star

3.9 out of 5

15
Norwegian Escape

0.0 out of 5

0

Ports in Norwegian Cruise Line

Cozumel, Mexico (8111 Reviews)

Sitting just off the gorgeous Yucatan coast, Cozumel revels in its mythic white-sand beaches and world-class coral reefs. Yet Cozumel is also the last stronghold of the Mayas, who settled the island in 300 A.D. Residents still speak Maya, and sometimes wear traditional Mayan clothing. Nearby stand the great pyramids and temples of their ancestors.

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Nassau, Bahamas (7090 Reviews)

Nassau/Paradise Island is the capital of the Bahamas. Explore Parliament Square, the government center that dates back to the early 1800s or check out the port's vibrant night life, including more casinos, theatres, and fabulous cuisine than you could possibly fit into a short stay. During the day, there's plenty of golfing, tennis, and swimming.

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George Town, Grand Cayman (5069 Reviews)

George Town is the capital of the Cayman Islands, and is situated directly on Grand Cayman. Once a center of turtle fishing, the area is now a popular tourist destination. Snorkeling and diving are especially popular, and the opportunity to swim with and feed the giant, graceful stingrays should not be missed. Don't worry--it is said that no one has ever been stung.

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Charlotte Amalie, St. Thomas (4489 Reviews)

Charlotte Amalie, is the capital of the United States Virgin Islands and the most popular cruise port in the Caribbean. Named for a Danish Queen, the city features pastel houses that are heavily sprinkled against a background of emerald hills. Colorful sloops dock along the waterfront, and a few steps back, down alleyways lined with old Danish warehouse buildings, is a world-famous shopping center.

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Philipsburg, St. Maarten (3302 Reviews)

An island under two flags, St. Martin/St. Maarten is French and Dutch. Philipsburg is on the Dutch side and famous for its duty-free emporia and casinos. A short drive will bring you to Marigot, a charming French Colonial outpost featuring shops filled with French fashions and imported Gallic goodies, as well as beautiful beaches.

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Key West, Florida (2832 Reviews)

Key West has the best diving, snorkeling, fishing and boating in the continental U.S. Just a three-by-five mile Island, Key West offers a treat for the masses that flock here. Locals and tourists alike stroll down Duval Street each night to witness the Sunset Celebration, where they find hand-made souvenirs, munchies, cold drinks and a show so spectacular, only nature could have created it.

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Belize City, Belize (2567 Reviews)

Belize City is the country's chief seaport, so snorkeling and diving is big here...bring a suit! Travel to a city previously inhabited by the Mayan people at Altun Ha, ancient temple of the Sun God. Or visit the Belize Zoo or Baboon Sanctuary. Gales Point is a great place to view manatees!

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San Juan, Puerto Rico (2254 Reviews)

The fortress of El Morro guards the harbor against long-gone Sir Francis Drake and his British privateers. The colorful streets of Old San Juan retain the Latin flavor of its seafaring past, when this was the heart of the Spanish Main. Sample the fiery rum made here, or indulge in an icy treat made from fresh tropical fruit and enjoy the Caribbean atmosphere.

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Ocho Rios, Jamaica (1821 Reviews)

With its swaying palms, glistening white beaches, and sophisticated resorts, Ocho Rios is a favorite vacation spot. For a splendid view, visit Shaw Park Gardens, overflowing with fragrant flora and refreshing waterfalls, or enjoy a refreshing trek through Dunn's River Falls one of the most celebrated attractions of the Caribbean.

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Costa Maya (Mahahual), Mexico (1723 Reviews)

Costa Maya is located on the Mayan Riviera, so named because was the home of the Mayans. Lush jungle vegetation is juxtaposed with beautiful beaches that have recently become the destination for scuba divers and snorkelers wishing to explore the untouched coral reef. or take a drive through the jungle and see an amazing combination of birds and mammals, like the wild deer and jaguars, spider monkeys, monkeys, and even alligators.

Learn More »

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