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Nice cruise by guarotem

Sail date: / Traveled as: Family (older children)
Ship: Zaandam / Destination: Alaska

Nice ship. Not so much to do on the ship for young adults. They forgot my mom's birthday even after many requests....

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3.4

14 day Alaskan voyage by brian4kim

Sail date: / Traveled as: Couple
Ship: Zaandam / Destination: Alaska

Two weeks was too long and we could have done without seeing Anchorage, Homer & Kodiak. And our room, although not considered an obstructed view, it was obstructed and did not have a great view at all. ABSOLUTELY NOT WORTH THE ADDITIONAL MONEY PAID.

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14 days to Alaska, expect older passenger crowd and lots of time at sea. by ealmy

Sail date: / Traveled as: Couple
Ship: Zaandam / Destination: Alaska

Great starter trip for a first time in Alaska. It allows you to sample multiple areas, from very remote, Hoonah, to the big city life, Anchorage.

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Great Experience by kjboray

Sail date: / Traveled as: Couple
Ship: Zaandam / Destination: Alaska

Really missed good "Tex-Mex" food, and good pizzas (I realize that these foods aren't the main staples of the Netherlands--but the ship's guests are missing out on really tasty food) :-)

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4.7

Amazing Alaska Cruise by LMSchmidt

Sail date: / Traveled as: Family (older children)
Ship: Zaandam / Destination: Alaska

Overall, we had a great time. Did not want it to end. Hubbard Glacier and Endicott were stunning!

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5.0

Great ship! We just got... by roxo

Sail date: /
Ship: Zaandam

Great ship! We just got off the ship from a 14-day Aalska cruise. The size of the ship is perfect for the smaller ports we visited. It is easy to get from one place to another.

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3.5

Great ports, poor food. by JMSC

Sail date: / Traveled as: Couple
Ship: Zaandam / Destination: Alaska

The ports were great, even in the rain. The ship was not. The food was never hot, I even sent it back a couple times. The buffet is not self serve, so you have to wait in line for your food. No self laundry!!! You can pay for a bag for $20. Internet to check email is very slow and expensive $25 a day. Shower did not work properly for a couple days (all hot or all cold).

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4.8

Alaska trip. by carolanddavid

Sail date: / Traveled as: Family (older children)
Ship: Zaandam / Destination: Alaska

The cruise was wonderful. The staff was very friendly and helpful.

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3.5

On a scale of "10" this was a "7". by Cadyllac

Sail date: / Traveled as: Couple
Ship: Zaandam / Destination: Alaska

The food on the Zaandam had a history of being top-notched. This has dropped of a bit. On the fourth day of the cruise I heard a screech from the bathroom. My wife and a roach had a face to face meeting (not good). Because we were on deck one (dolphin deck) we kept hearing knocking noises from the utility area down below. Very disturbing!

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4.1

14 Day Alaskan Cruise by jbenham

Sail date: / Traveled as: Couple
Ship: Zaandam / Destination: Alaska

2018 Alaska Cruise Log May 19 Saturday- We flew out of Green Bay to Seattle, with a layover in Minneapolis. No delays. We arrived in Seattle on schedule and so did our luggage. A quick call on the courtesy phone and the shuttle was here to take us to La Quinta, our preferred motel. Nice room with a view of pine trees. May 21 Monday- To the ship! Starting our 14 day cruise on HAL Zaandam, round trip to Alaska. We had a 1:00 embarkation time, but the car to take us to the pier arrived early, so we were at the port by 11:45, all checked in by 12:15 and in our cabin by 12:30 (They weren’t supposed to be ready until 1:00. Outstanding! Weather, sunny and in the 70s. May 22 Tuesday- Sea day. Chance to explore the ship. Mostly cloudy in the 50s. First glitch. We went for the breakfast buffet. Food looked good. The way they serve it is not. Generally with a buffet, you take a plate, stand in line and select your food when you get to it. Here they have serving stations. One person want scrambled eggs and bacon, you need to be there at just the right time, because quantities are limited. Choppy seas this morning. Gala Event tonight. We have Open Seating and were placed with two really nice couples. It is fun to meet new people and learn about their cruising experiences. The performer tonight was a guitarist, who was excellent. His parents bought him a Les Paul guitar when he was 11, for winning a guitar competition. May 23 Wednesday- Ketchikan. They get over 200” of rain a year and it was raining when we pulled in to port. Temperature in the 40s. It stopped raining and cleared up somewhat by the time the passengers could go ashore. May 24 Thursday- Sea day today as we head into Endicott Arm. Temps in the low 40s and not likely to get any warmer as we head to the glacier. We have eaten most of our meals in the buffet, so far, which means usually being seated next to other passengers. I continue to be impressed with the friendliness of the people we have met. We went to see the magician tonight. Very entertaining. He didn’t bring his A game, but he seemed to be going more for the comedy. We were in the balcony seating for the guitarist and the way they have the seats laid out is really neat. Seatings for two even though they are all together. The lower seating, where we sat for the magician, is much smaller and more like you expect in terms of seating. May 25 Friday- Gloomy morning in the 40s here in Juneau, the capital of Alaska. Beautiful city, with lots to do. This is a good thing, since we are here from 8 am to 10 pm. One thing it looks like we will not be doing, unless it clears up, is the tram. It takes you to the top of the mountain where you have a really nice view of the surrounding area. We have done that previously. Another activity that is well worth the trip, is the Mendenhall Glacier, which is about 14 miles away. We have done that previously, both times we were here. There is also whale watching and this is a great time of year to see them as they eat as to get ready for their trip to Hawaii. We were told, on an earlier excursion that they do not eat on the way. What we do plan on doing today is going to the State Office Building to see the 77 year old Kimball Pipe Organ. There is a free concert at Noon on Fridays. May 26 Saturday- I would tell you what the weather is like, but if you have been reading the updates, you already know. Add wind to the rain and cold. Still, we found out it is in the 80s and 90s back home and this is preferable. Today we are at Icy Point Straight, Hoonah, AK. This is a new port for us, so we can learn about it together.. It is mostly woods, like we have back home. Pretty quick day in port as we sailed at 2:00. About 4 hours out we passed a yet to be identified glacier and there was enough sun to get a picture. Shortly thereafter- rain mixed with snow! The Captain warned us of rough seas and he sure was right. BTW, the ship has 12 elevators, 4 each aft, mid and forward and they seem to be fairly quick. May 27 Sunday- At Sea Day today. Temps in the 40s, now there’s a surprise. The sea is fairly calm and the clouds show signs of breaking up. On our way to Anchorage, which will be the midway point in our cruise. Pretty day today. Even have some sun. Okay, here goes my one and only RANT (hopefully). We have been on 23 cruises. Not a lot, by many standards, but enough to know what to expect from the wait staff. We like Anytime Dining. It has a lot of advantages. We almost always are able to make reservations and sit in a desired area, and the service has almost always been very good or better. The service in the MDR, for this cruise has been far short of what we have come to expect. It is like we are treated as second class citizens compared to assigned seating. We have had 3 different wait staffs in the MDR and all have been the same. I mentioned earlier that staffing might be a problem, and this could be, but they don’t even do basic things like clear the crumbs off the table cloth or fill your water glass without being asked. And the service is much slower even than the leisurely pace you expect. The band went around playing to the assigned seating guests, but never came to our dining room. In contrast to this, the wine stewards have been terrific! If we had the same one throughout, he would be getting an additional tip. We like tipping extra and it is rare that the wait staff and a bartender or two do not get an extra tip. Not yet on this cruise. It has been a very good cruise so far, so don’t let the rant get to you. It turned out to be a beautiful day today and we are getting lovely views of the snowcapped mountains. We have one excursion tomorrow, The Big Swig! Limited to 12 people and they still have 5 spots available. May 28 Monday- We have broken a pattern. The sun is out and temps are in the 50s. Our plan is to go into town this morning to do a little shopping and then do the Big Swig excursion this afternoon. The area is secured, so the only way off the pier is the free shuttle. The Big Swig was quite a tour. We toured 3 breweries, The King Street Brewery, Land Of The Midnight Sun Brewery and Resolution. At King Street, we got a lengthy explanation of the different hops and barleys they use and why. They also explained why certain regions use certain grains. It is because of the mineral content of the water in those regions. Of course, while he is talking, we get to be drinking. Midnight Sun is the 2nd largest craft brewer in the state and Resolution one of the smallest. If you appreciate beer, you should appreciate this tour. It is a privately owned company. Just one guy and a part time employee. When we got back to the ship, we went to see comedian Mark Pitta. Very funny and clean. May 29 Tuesday- Mostly cloudy, windy and in the 40s today. We are in Homer and will be doing the Best Of The Bay boat tour. There is a free shuttle to take us to the other side of the Spit, where all of the shopping is, but to actually go into Homer costs $15. The Best Of The Bay tour is rated more difficult because it is a pretty long walk to the boat and a fairly steep ramp to get to the dock. What we saw was lots of sea otters and puffins close up We also saw several Eagles and even mountain goats. There were also birds that looked a lot like penguins, but were able to fly. Very nice tour. The weather made a turn for the worse as we got back, so the afternoon tour probably won’t have it so comfortable. May 31 Thursday- I forgot to tell you yesterday about the eagles on Kodiak. They were everywhere! Today we are doing Hubbard Glacier, the largest tide water glacier in North America. It is in the 40s and will be getting colder as we approach the glacier, but the sun is reflecting off the water, so I have high hopes. This, boys and girls, is worth the price of the ticket. Cold and windy to start the day. The sky is mostly sunny and the scenery is beautiful, so just throw on an extra layer and go sit out on the balcony. O. June 1 Friday We are in Sitka today until 4:00. Docked right next to the NCL Jewel. Temp is 49 degrees, with a high of 56 expected. June 2 Saturday- Sea Day. June 4 Monday- Disembark. Disembarking and Customs was a breeze. We stayed in the stateroom until our tag color was called and had no trouble leaving the ship and getting our luggage. A taxi was right there to take us to the hotel. We had checked in online yesterday and they had a room ready. Perfect view of the Space Needle!

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4.6

Another great trip to Alaska by LRheam

Sail date: / Traveled as: Couple
Ship: Zaandam / Destination: Alaska

Cruising to Alaska never disappoints. The crew and staff on board were great and the food was delicious. The onboard activities were lacking and the entertainment was pretty good. Overall a great trip.

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HAL scores! by littlecorp686

Sail date: / Traveled as: Couple
Ship: Zaandam / Destination: Alaska

Lovely dinner mates, incredible staff and good value!

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Great Alaskan Cruise by sritacco

Sail date: / Traveled as: Couple
Ship: Zaandam / Destination: Alaska

Staff was very supportive of passengers' needs and overall outstanding. Food was excellent in Dining Room, Lido and Pinnacle. Entertainment was above average. Ports were excellent to outstanding.

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4.5

5 fun days on the Zaandam by GTVCRUISER

Sail date: / Traveled as: Singles/Friends
Ship: Zaandam / Destination: South Pacific - Tahiti

The ms Zaandam cruised started in San Diego ,next stop San Francisco , good time there cruising under the bridge , next stop Vancouver Canada a beautiful city .

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4.8

Great to be back! by JenJenny

Sail date: / Traveled as: Family (young children)
Ship: Zaandam / Destination: South Pacific - Tahiti

This was a fun get away. The people in SD are so nice! The short cruise was great fun - wish it was longer. The Zaandam is a great ship with great staff.

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1.0

By now they should be... by rumlocker

Sail date: /
Ship: Zaandam

By now they should be finished correcting all the things that went wrong due to the refurb in dry dock. We all were “lucky” to get to be guinea pigs to find out what was broken. No toilets. Many leaks. No hot water or cold. Food was about the same although I did enjoy the Asian station in the Lido. Beef and pork dishes were tough except for Pinnacle. Chicken was better. Fish was outstanding. Had a weird experience with Medical announcement inside the cabin that we all heard summoning a team to a suite after we went to bed. Probably my last HollandAmericaLine cruise.

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5.0

Panama Canal reposition cruise by projectgal

Sail date: / Traveled as: Couple
Ship: Zaandam / Destination: Panama Canal, Central America

Enjoyed this cruise. Interesting speakers, good entertainment, friendly staff and great food.

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Chilean Fjords Adventure by formerhusker

Sail date: / Traveled as: Couple
Ship: Zaandam / Destination: South America

Could not have asked for a better cruise experience.

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3.9

Excursions were great, ship just okay by JeanCarol

Sail date: / Traveled as: Couple
Ship: Zaandam / Destination: South America

I am glad I went, but I was not impressed with Holland America. I have been spoiled by sailing on Viking

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A Symphony of surprises and delights... by paliuli7

Sail date: / Traveled as: Couple
Ship: Zaandam / Destination: South America

This voyage was a true banquet for the senses! It was beyond any reasonable expectations and offered surprises and delights for a lifetime never to be forgotten. Each crew member not only performed above and beyond but genuinely expressed appreciation for our presence on 'their ship'. Holland America is to be commended for offering this particular sailing opportunity.

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