Nice but not like it use to be!

Item: Westerdam
Rating: 4
Author: caroluleman

Westerdam Cruise Review to Alaska - Inside Passage

caroluleman

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 2

Helpful Votes: 32

Overall rating:

4 out of 5

Verified Review

7 Night Alaskan Explorer (Seattle Roundtrip)

Sail date: September 24, 2023

Ship: Westerdam

Cabin number: 5179

Traveled as: Family (older children)

Reviewed: 7 months ago

Review summary

Nice but not like our last experience some years ago

Embarkation

3 out of 5

It would have been great except my adult son was escorted off the ship by security because they found “hot tamales candy” on X-ray in his suitcase. Could have been handled better.

Ship experiences

Food and Dining

3 out of 5

Buffet overall good. Dining room ok not exceptional. Burger hot dog stand not good.

Onboard Activities

3 out of 5

Not a lot of relevant activities

Entertainment

3 out of 5

World stage had limited evening shows

Service and Staff

5 out of 5

Staff service excellent

Ship Quality

5 out of 5

Very clean overall

Cabin / Stateroom

4 out of 5

Very clean overall. You had to ask for water from room service. It was not provided. Very strange!

Ship tip

Expect no water in stateroom unless you order from room service and it comes in multiple glasses. Everything is nickel and dimed now. Still don’t know was their service tax is because gratuity is another daily charge separate from this charge. Overall the staff helpful and kind and smiling.

Thumbs up