Westerdam Cruise Review to Alaska - Inside Passage

Contributor Level: Purser

7+ cruises


Helpful Votes

3 out of 5

Some good, some bad

Sail Date: May 17, 2014

Reviewed: 3 years ago

Traveled As: Family (older children)

Room Type: Inside

The ship and the ports nice, but we had some negative experiences also.  On Thursday night, after leaving Ketchican for the open seas en route to Victoria, B.C., a severe storm came up.  The Captain announced something over the P.A and put out a note saying sea sickness pills were available, but did not say that they needed to taken before the storm started to be effective.  Our adult son, who accompanied us did not know this, and became very ill with repeated vomiting and a severe headache.  He took the pills, but too late.  I called the front desk and they sent a nurse who gave him a shot, which didn't help much, and  Gatorade powder, which was unuable, since we had no way to reconstitute it, and a bottle of hand sanitizer which was billed for $97.50.  I believe that they should have covered this cost, since our son did not know that he needed to get the pills before the storm came up.  It lasted 12 hours, which he described as "the worst night of his life". 


The shore excursions were overpriced and the girl representing the shops at the ports was very aggressive and really pushed the shops, making it sound like a great bargain.  I felt we were being manipulated to buy the merchandise which Holland-American would get the profits.   Also, the evening entertainment was very disappointing.  In the past, there have been different acts which were very entertaining.  This was a dance group with a hard rock sound and nothing else.  We tried it twice, and found them the same and of no interest to seniors.








At this time, the next time we cruise (and we have taken many cruises on different lines), we plan to take another company. 


Ship Quality
Nicely decorated.
Food and Dining
The wait time in the main dining room was terrible. Some times it took almost 2 hours for a meal. The upper level buffet was crowded, tables were hard to find and the food was often cold.
Service and Staff
Most of the staff were fine.
We don't like just rock music with dancing.
Children's Programs NA
Onboard Activities
Nt as many fun things as some other ships.
Destinations and Excursions
Cabin / Stateroom
Small. We had two windows, but not much room to get around.
Seattle, Washington
Take a tour on your own, using a tour company available on line.
Juneau, Alaska
Nice port and lots to see and do.
Cruise Glacier Bay
Great photo-ops.
Sitka, Alaska
Not much to do here.
Ketchikan, Alaska
Rainy, small town.
Victoria, British Columbia Got there at 7 p.m., leaving at 10 and the city was some distance from the port.


The policy on using your laptop was terrible. The service was slow and VERY EXPENSIVE. Avoid it if possible. They seemed out to overcharge for everything.

Was this review helpful? 2

Be the first to comment

Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.


*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.

Back to Top