Delightful Voyage with Fantastic Accommodations, Excellent Service and Superb Food

Westerdam Cruise Review to Transatlantic

Cruises: 4-6 cruises
Reviews: 4
Helpful Votes: 158

Overall rating:

5 out of 5

18 Night Journey To The New World (Rome To Ft. Lauderdale)

Sail date: October 25, 2010

Ship: Westerdam

Cabin type: Suite

Cabin number: 7046

Traveled as: Couple

Reviewed: 7 years ago

Review summary

This was our fifth voyage on Holland America Line (HAL).  The first four voyages were a true joy for us and we were looking forward to another wonderful cruise.

We were not disappointed.  Once again we were spoiled being in the Penthouse Suite, which was stupendous.  Like the last ship we were on, the Eurodam, this ship, the Westerdam, is one of HAL’s newer class ships and the Penthouse Suites on the Signature Class (such as the Eurodam) and the Vista Class (such as the Westerdam) ships are larger and much more modern than their older ships which we have also been on before.

Our cabin stewards were top notch and went the extra mile to make sure everything was in order for us to enjoy our stay.

Passengers staying in the suites have access to the Neptune Lounge, which is staffed by concierges who sees to your every need.  This lounge also offers continental breakfast in the morning and snacks and finger foods throughout the day.  Coffee, Espresso, tea and juices are also available throughout the day.  A great retreat to be at when other areas on the ship may be crowed or just a quick place for a “pick me up” snack and drink when you are in a hurry.

The main dining hall still has assigned times and dining tables for you to attend for most of your meals if you so desire.   The food and service is very good … excellent when you factor in all the people they have to serve.  The head waiter at your table and their assistant do a wonderful job of learning your particular needs so you do not have to retrain a new server every time you go … a nice touch.  The menu does change everyday so it does not get old.

The Lido is their buffet style food and it is very good.  Despite the large crowds at times, the lines are reasonably short and move fast.  Many of the food items offered in the full service Main Dining Room are also available in the Lido.

There is a hamburger, hotdog and nacho stand by the pool that is quick and good.

         There are several specialty restaurants that charge a fee, but, they are well worth the price.  I strongly suggest you try them and to make your reservations as soon as you board the ship as the more popular times do book up.

         There is the Pinnacle Grill, which serves excellent steak and seafood. This restaurant in particular books up fast.

         The other specialty restaurant is Canaletto, which serves Italian food. It is also very good and the servers will bend over backwards to make sure you have a delightful experience.

         We had a wonderful time on all the excursions.  We have never been disappointed by any excursion provided by HAL.

         I do not usually go to the shows but my wife does and she loves them.  While she is at the shows, I usually play the penny machine in the casino.

         Getting on and off the ship has always been a breeze.

         This was a great voyage and we are very happy we took this cruise.

         Happy Sailings!

Ship experiences

Food and Dining

5 out of 5
Food is very good to excellent, especially in the Pinnacle Grill and the Canaletto!

Onboard Activities



5 out of 5
My wife loved the shows.

Children's Programs


Service and Staff

5 out of 5
Extremely attentive, friendly and going the extra mile to make your cruise a very enjoyable and memorable experience.

Ship Quality

5 out of 5
Newer, larger style Vista Class Ship.

Cabin / Stateroom

5 out of 5
We were fortunate enough to have the Penthouse Suite and the Vista Class ships which the Westerdam falls into, has the larger and more modern Penthouse Suites with the huge balcony and a Whirl Pool Hot Tub on the Balcony in addition to the other one in the master bathroom.

Ship tip

Make sure to make your reservations for the Pinnacle Grill and the Canaletto as soon as you settle. They book up fast for popular times, especially the Pinnacle Grill. Do not miss the Crows Next for great views and drinks!

Ports of call

Civitavecchia (Rome), Italy

5 out of 5
Excellent city to visit. Make sure to spend extra days in Rome either before or after cruise! Food in tourist areas can get expensive.

Livorno (Florence & Pisa), Italy

5 out of 5
Beautiful! So much to see. Make sure to take a HAL excursion to make the most of your time!

Monte Carlo, Monaco

5 out of 5
What a wonderful place. Just not enough time in this gorgeous city. I hope to return for an extended stay some day.

Barcelona, Spain

5 out of 5
So much to see and do. Lots of history and culture. Great food. Make sure to see the Fish Sculpture located in front of the Port Olímpic, it was built for the 1992 Barcelona Olympics, and is next to the Hotel Arts and has a gorgeous view of the sea!

Cartagena, Spain

5 out of 5
Great town to see, easy walking from the port.

Malaga, Spain

5 out of 5
Another city with lots to do. Do take one of the excursions that takes you to the bull fighting arena, and up to the view at the top of the hill that overlooks the arena, the city and port.

Cadiz (Seville), Spain

5 out of 5
Lots of very beautiful buildings and shops to see. An easy walk from the port. I found myself taking tons of photos of the great architecture while my wife did her shopping. Great places to grab some food and drinks at reasonable prices.

Lisbon, Portugal

5 out of 5
This is one of my favorite port cities. This is a very large city with lots to see and do even if you do not do an excursion. Public transportation is easy, cheap and friendly. At the port we were at, an underground station was just across the street. Lisbon has lots of wonderful architecture and history. While there are large historic areas, there are also very modern areas and areas richly mixed. The food here is fantastic. If you have never experience it before, make sure you see a performance of Fado, which is a local music genre. HAL offered an excursion, which included dinner with the Fado. It was marvelous!

Funchal, Madeira

5 out of 5
Take the time to walk the town. Lots of interesting architectures. Lots of shopping and dinning of all levels.

Ft. Lauderdale (Port Everglades), Florida

5 out of 5
A great beach town with lots to do. Great night life and entertainment. HAL offered an transit/excursion from the ship to the airport that stopped at a mall allowing you time to buy your last minute souvenirs!
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