Westerdam Cruise Review to Alaska - Inside Passage

Contributor Level: Purser

4-6 cruises


Helpful Votes

2 out of 5

My first cruise on Holland America

Sail Date: May 10, 2014

Reviewed: 3 years ago

Traveled As: Couple

Room Type: Balcony

Cabin: GUAR

The cruise consultant was GREAT !! Alaska itself is absolutely Beautiful and I will go back again someday.  As for the ship, ms. Westerdam, it was just okay. It was a smaller ship than what we have cruised on in the past which was okay and our room was good and clean ALWAYS. But the rest of the ship needs to be cleaned. The windows were so dirty in places you couldn't see out very well. dirty dishes were left sitting around and the floors weren't kept up. The food wasn't all that great compared to

other cruises we have taken and our food seemed like it was rationed. The help on the ship was okay except the last day of the cruise they all just quit. No service. No help to the passengers much at all. It was like they were ready to be rid of us. When you  pay that much to go on vacation you want friendly, helpful service for the whole thing.  Very disappointing compared to other cruiselines.

Ship Quality
Food and Dining
Service and Staff
Onboard Activities
Destinations and Excursions
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