Worst Cruise we ever had
Volendam Cruise Review to Other (Asia/Africa/Middle East)
Review summary
It was our worst cruise ever by a mile. Holland America didn't inform us that we needed visas for China so that pretty much devastated our cruise. And whenever we tried to ask for help or for an alternative, the Front Desk ignored us and simply said, "the manager is working on it." On the second to the last day, we received a voicemail stating, "there's nothing we can do." We're still very hurt and very upset over what happened. That should never happen to anyone - there should be all kinds of warnings from Holland America from representatives, in notices, and within the on-line system stating that YOU NEED A VISA FOR CHINA!!!Embarkation
Ship experiences
Food and Dining
Onboard Activities
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Don't do it!
Ports of call
Disembarkation
12 Comments
JoAnnaBullhead 6 years ago
Avidcruiserz 7 years ago