Viking Star Cruise Review to Europe - Mediterranean

Contributor Level: Purser

7+ cruises


Helpful Votes

1 out of 5

Disappointment from beginning to end

Sail Date: October 15, 2015

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Balcony

Cabin: 5102

We had so many problems and on-going issues with this cruise that it is difficult to fit into this survey. I have written a detailed letter to our cruise agent, Kristi Pullman and I hope she will forward it to you.

* Ship lost our dinner reservations in specialty restaurants continuously

* Waitress in Manfredi's was over the top rude to us

* Sheets not changed on bed last 3 nights

* Excursion tours didn't include what they advertised

* Lack of entertainment and when one local dance group was suppose to appear, they simply didn't show up

* Four attempts at breakfast room service and never once got the right order

* Directions on printed Viking Daily very confusing and crew admitted it

* Post hotel in Barcelona total nightmare


Cabin / Stateroom
Ivana was very good
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining


* Have a Norwegian chef on a Norwegian ship. I talked with head chef and he hadn't heard of several dishes - that are every day Norwegian fare.
* Train your entire staff, not just a hand full
The old saying, you get what you pay for, certainly doesn't apply to Viking

Was this review helpful? 7


Leave a Comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.


* is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. is not responsible for content on external web sites.

Back to Top