Average cruising experience

Veendam Cruise Review to Europe - Mediterranean

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 18

Overall rating:

3.9 out of 5
Verified Review
Veendam

17 Night Mediterranean Magic (Rome Roundtrip)

Sail date: April 28, 2019

Ship: Veendam

Cabin type: Oceanview

Cabin number: 370

Traveled as: Couple

Reviewed: 2 years ago

Review summary

The ship needs updating, decor is tired. WiFi needs to be available free of charge, TV has two channels only, and reception very poor. There is no self service laundry on the ship, you have to pay $30 per bag to have your laundry done. Library had great variety of table games and puzzles, but no selection of periodicals/magazines, the books collection needs to be revamped and arranged in a user friendlier format.

Embarkation

5 out of 5
Embarkation was a breeze: no lines, luggage was taken to the room right away, friendly customer service reps. The best embarkation experience I have ever had on any cruise.

Ship experiences

Food and Dining

5 out of 5
Excellent food everywhere, high class presentation, top notch menu, professional courteous servers. The best this ship has to offer.

Onboard Activities

2 out of 5
Not enough activities, no art auction, no classes or lessons, and most importantly, no free WiFi.

Entertainment

2 out of 5
Not enough high quality performers, lack of variety, repetitive gigs every night. Could bring on magicians, solo performers, comedians.

Children's Programs

No children

Service and Staff

4 out of 5
Personnel were all from Indonesia, and although they were nice and friendly when things were going well, the moment there was an issue, they would get defensive and even borderline rude.

Ship Quality

3 out of 5
The ship was clean, however, the layout was confusing, to get to one end of the common area you need to go up and then down again.

Cabin / Stateroom

4 out of 5

Ship tip

Do not expect extraordinary: the ship is older, very outdated, modest interior design

Ports of call

Civitavecchia (Rome), Italy

3 out of 5

Corfu, Greece

2 out of 5

Dubrovnik, Croatia

5 out of 5

Kotor, Montenegro

5 out of 5

Split, Croatia

4 out of 5

Ravenna, Italy

5 out of 5

Venice, Italy

5 out of 5

Disembarkation

5 out of 5
Quick easy disembarkation, no waiting and no crowds, luggage was taken off the ship by staff, very efficient.
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