Overall, we enjoyed every minute on the ship! Loved all the shows, Mama Mia, Flight, Skating, Tiro, Comedy…bingo…
Embarkation
5 out of 5
Embarkation was good; at first when we got there, there was no sign yet showing “slot time”, so everyone was kind of bunch together, than 10 still 11am, they started calling customer with who purchased “key”, than time…other than that, went smoothly afterwards, we were inside the ship by 11:15 am.
Ship experiences
Food and Dining
5 out of 5
We didn’t do Specialty restaurant, we’re ok with foods in Main dining and Windjammers…with 7 nights, yes we get tired eating the same foods but we’re ok with that; don’t want to spend extra😉
Windjammer Marketplace
5 out of 5
Good breakfast, lunch, and dinner
Sorrento's
5 out of 5
Had a few late night eating here🤭
Solarium Bistro
5 out of 5
Good foods, busy during breakfast time
Solarium Bar
5 out of 5
Good drinks!
Park Cafe
5 out of 5
Good deli foods
El Loco Fresh℠
5 out of 5
Good change of foods during 7 nights of eating in windjammers and main dining..
Cafe Promenade
5 out of 5
Love it! Great place to sit n relax, eat and drinks!
Bionic Bar
5 out of 5
Great Mocktail Drinks
Onboard Activities
5 out of 5
Pool was great but busy! Love the Solarium areas and hot tubs..mini golf was good, volleyball competition was very unorganized, need employee that knows the rules and game lol, ping pong was good, played shuffleboard for the first time, had great game!
Sports Court
3 out of 5
Good but there’s alway young kids there hogging up the court…
Ultimate Abyss℠
5 out of 5
Good and fast slide but I wouldn’t recommend to slide while the ship is moving lol
Table Tennis
4 out of 5
Busy but played a couple times; they should had more tables…
Mini Golf
5 out of 5
Good game competition for 5 couples!
Main Pool
4 out of 5
Good but busy!
Guest Services
5 out of 5
Good services and solved in time manner!
Casino Royale
4 out of 5
Didn’t gamble too much this time! Wished there was more varieties of game tables…
Entertainment
5 out of 5
Great!
The Attic
5 out of 5
Great comedy shows
Studio B
5 out of 5
Great shows!
Royal Theatre
5 out of 5
All shows was great!
AquaTheater
5 out of 5
Great shows!
Children's Programs
Didn’t travel with kids
Service and Staff
5 out of 5
Yes, I’m giving 5 star, although I do feel that because they have to cater to 6000, some employee feel grumpy…but it’s ok, we know they do work and very passionate!
Our Room steward were great! Waiters in windjammers were great as well!
Ship Quality
5 out of 5
Layout is great size for big ship and design was cool, they had different decor on each floor at the stairs area! Very clean and maintained.
Cabin / Stateroom
5 out of 5
Good size for interior, I don’t know if because Symphony is newer but the interior room is little bigger than older interior room.
Ship tip
Royal app is and will be ur best friend; utilizes that app as much as can. When u step inside the ship, start making ur reservation right away because shows and activities will get booked fast…
Honestly, wished RC would had gave us more time to explore the island, we had between 5:30pm-9pm to explore San Juan, we only walk around n explore shopping area and headed back to ship before it got dark…. But I can’t give more than 3 stars yet…area was ok!
Love CocoCay! Sadly that, ship are almost at capacity, there was 2 ships at one time, Mariner got there before us, so of course all chairs was ALL taken by them, unfortunately…. We got leftover 😭 over all we love the island, even before the island was updated, island was already loved by us!
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