We just had to make the best of it

Symphony of the Seas Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 76

Overall rating:

4 out of 5
Verified Review
Symphony of the Seas

8 Night Eastern Caribbean & Perfect Day (Miami Roundtrip)

Sail date: December 23, 2021

Ship: Symphony of the Seas

Cabin type: Balcony

Cabin number: 7706

Traveled as: Couple

Reviewed: 2 years ago

Review summary

It's really sad that you have an adult area for adults and we still have to deal with children, adults at a minimum age is 18 and your ship has 16 year old in the solarium and no one there to monitor the age. It's an adult area, the age limit should be 21, let the adults be with adults, not children or young adults, they have the entire ship so why can't the solarium be for adults 21 and over. They were in the hot tubs, being loud, just unreal, you had no where to go to enjoy peace and quite. Not even your stateroom, kids running down the halls. The ship really needs better security for the adult area. I have 4 children, when I go on a cruise I go to get away from them and get on the cruise ship and surrounded by them. Lastly I purchased the internet on the ship and it didn't work, I spent 2 days with Carlos trying to get my internet to work, he couldn't get it up to speed, he credited me half of the fee, half, I didn't have sufficient internet and he credited half. Unreal. Before this trip I spoke so highly of Royal Caribbean but please don't ask me now, this was the worst experience I have ever had on RC, I am a Diamond member but this was very sad.

Embarkation

3 out of 5

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

4 out of 5
None

Entertainment

2 out of 5
I have been sailing with RC for over 15 years and this was the worse

Service and Staff

5 out of 5
The staff in the dining room and cabin were awesome, actually all around the ship the staff was great except when a child got in the hot tub with a drink, the staff was asked to ask them to leave or remove the drink and he walked off. Not his problem

Ship Quality

5 out of 5
ships layout awesome

Cabin / Stateroom

5 out of 5
Cabin guy was awesome, can't say enough greatness about Kar, he was really awesome

Ship tip

Don't go now, entertainment not good, can't get into ports,

Ports of call

Miami, Florida

3 out of 5
What port is Miami Florida, where we left from

Perfect Day At Coco Cay, Bahamas

3 out of 5
The price for the water park at Co Co Cay is unreal, if you have a child you have to pay for yourself also, price outrageous. Cabana prices unreal. For not to have but 2 ports to go to doesn't make this cruise something I would look forward to in the future.

Nassau, Bahamas

3 out of 5
Nothing to do in Nassau, Xmas day, not too much open but that was OK, it was Xmas

San Juan, Puerto Rico

1 out of 5
We didn't get to go to this port and nothing was given to replace not going there.

Philipsburg, St. Maarten

5 out of 5
This port was excellent, had a great time at the beach there

Disembarkation

5 out of 5
Excellent
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6 Comments

kpm3261    2 years ago

I prefer ncl

PiratesWorld    2 years ago

Thanks for the info

izrgreen    2 years ago

Thank you for the review.

AuntPinkie    2 years ago

Sorry this cruise didn’t meet your expectations.

javawoody    2 years ago

Appreciate the update

Gwbigdog    2 years ago

Interesting comments from a diamond member cruiser

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