Horrible! No entertainment whatsoever! No updates from Captain. Missed port at Puerto Rico - no stop! Nothing to do on board, staff and food amazing always and only reason I give this cruise a 1 star!

Item: Symphony of the Seas
Rating: 3.8
Author: cjokafor

Symphony of the Seas Cruise Review to Caribbean - Eastern

cjokafor

Contributor Level: Purser

Cruises: 7+ cruises

Reviews: 4

Helpful Votes: 31

Overall rating:

3.8 out of 5

Verified Review

8 Night Eastern Caribbean & Perfect Day (Miami Roundtrip)

Sail date: December 23, 2021

Ship: Symphony of the Seas

Cabin type: Balcony

Cabin number: 12191

Traveled as: Family (older children)

Reviewed: 2 years ago

Review summary

Stay away from Royal till they get their acts together. About to cancel my booked July cruise. Worst vacation - no entertainment, no explanations, no compensation

Embarkation

1 out of 5

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

1 out of 5

Entertainment

1 out of 5

Almost all shows canceled

Children's Programs

1 out of 5

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

4 out of 5

Ship tip

Do not sail! Royal did not live up to its expectations at all!

Thumbs up

Ports of call

Miami, Florida

4 out of 5

Perfect Day At Coco Cay, Bahamas

5 out of 5

Nassau, Bahamas

4 out of 5

San Juan, Puerto Rico Did not visit port

No explanations from Captain except that they will not let us dock 😢

Thumbs Up 0

Philipsburg, St. Maarten

5 out of 5

Disembarkation

5 out of 5

8 Comments

izrgreen 2 years ago

Sorry you were disappointed.

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Gwbigdog 2 years ago

Cruising nowadays is something like shooting craps and having reasonable expectations

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deboftheseas 2 years ago

You chose to cruise during a pandemic

Thumbs Up 2

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javawoody 2 years ago

Appreciate your view

Thumbs Up 0

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AuntPinkie 2 years ago

Sorry this cruise didn’t meet your expectations. Appreciate your feedback.

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justlovincruisin 2 years ago

I understand your frustrations but given the circumstances you might as well advise people to avoid all cruises, not just RCL. Pretty sure it doesn't take a genius to figure out why Puerto Rico wouldn't allow the stop and since the captain probably isn't a viking he was ill-equipped for storming the castle. Thanks for the review and word of the day... dynamic.

Thumbs Up 2

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cruising2004 2 years ago

Understand your frustration however with covid spreading cruise lines are reducing entertainment and other activities.

Thumbs Up 1

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CruzeFan 2 years ago

Cruising during Covid requires patience, flexibility and lowered expectations. Things are not as they were pre-Covid and may never be exactly the same.

Thumbs Up 2

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Other reviews of this sailing

Good Cruise but disappointed with the cancelled shows!

Horrible Cruise!!

Missed Cruising Soooo Much