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Symphony of the Seas Cruise Review to Europe - Western Mediterranean

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 39

Overall rating:

4.2 out of 5
Verified Review
Symphony of the Seas

7 Night Western Mediterranean (Rome Roundtrip)

Sail date: September 27, 2018

Ship: Symphony of the Seas

Cabin type: Balcony

Cabin number: 10556

Traveled as: Large Group

Reviewed: 6 years ago

Review summary

The company has gotten to big and customer service is down . They don't seem to know what is going on all the time. It seems that you have to do things a few times for them to get it right.

Embarkation

5 out of 5

Ship experiences

Food and Dining

4 out of 5

Onboard Activities

4 out of 5

Entertainment

4 out of 5

Children's Programs

Service and Staff

4 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Civitavecchia (Rome), Italy

3 out of 5

Naples, Italy

4 out of 5

Barcelona, Spain

5 out of 5

Palma De Mallorca, Balearic Islands

4 out of 5

Marseille (Provence), France

4 out of 5

La Spezia, Italy

4 out of 5

Disembarkation

5 out of 5
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2 Comments

graham123    6 years ago

cruisellama    6 years ago

I just booked a family cruise fo 2020. Found the reservation support not very helpful. Here I am trying to book 5 cabins and getting no help on the best way to group families with kids etc. Very Carnavel-ish

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