Bad customer service
Star Princess Cruise Review to Alaska - Inside Passage
7 Night Alaska Inside Passage With Tracy Arm Fjord (Seattle Roundtrip)
Sail date: June 01, 2013
Ship: Star Princess
Cabin type: Suite
Cabin number: D-227
Traveled as: Large Group
Reviewed: 11 years ago
Review summary
Had mini suite with balcony. When out of sodas in room told to call room service with never a response, Constant sell BULLYING of alcohol sales. Missed port due to mechanical resulted in less than $18.00 port tax refund.Many people upset with missed port, Victoria and Princess replied with $50.00 credit on future $3,000.00 cruise. As a retired business owner I am reasonable but not foolish. A total lack of care or concern on Princess part. Will NEVER do business with this unprofessional team again. Think twice before sailing with this firm!Ship experiences
Food and Dining
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Cruise Tracy Arm Fjord, Alaska