Silversea silversea Spirit Cruise

Silver Spirit Cruise Review to Europe - Western Mediterranean

Cruises: 4-6 cruises
Reviews: 0
Helpful Votes: 21

Overall rating:

4 out of 5
Verified Review
Silver Spirit

8 Night Western Mediterranean (Rome To Barcelona)

Sail date: May 02, 2016

Ship: Silver Spirit

Cabin type: Suite

Cabin number: 409

Traveled as: Singles/Friends

Reviewed: 4 years ago

Review summary

Customer service at sea and on land needs a lot of work.  For a high end cruise one would expect better.  Thought it strange that the Officer in charge of excursion hosted a birthday dinner for one of our group since we have an ongoing issue regarding there complimentary excursion program.  Mix up with anniversary celebration for another couple in our group as well as confusion regarding dinner reservations.  Food was good, ports were interesting but the lack of good customer service ruined the cruise experience for me therefore I would never cruise with them again.

Ship experiences

Food and Dining

3 out of 5
Le Champagne and The Grill for dinner were excellent

Onboard Activities

1 out of 5

Entertainment

1 out of 5
compared to other ships entertainment was very limited

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
Needed carpet cleaning

Ship tip

Try Specialty Restaurants

Ports of call

Civitavecchia (Rome), Italy

1 out of 5

Sorrento, Italy

3 out of 5

Trapani, Sicily

3 out of 5

La Goulette (Tunis & Carthage), Tunisia Did not visit port

This port was changed in Jan. or Feb. to Taormina. You might want to update survey

Cagliari, Sardinia

1 out of 5

Mahon (Mao), Menorca, Balearic Islands

3 out of 5

Palma De Mallorca, Balearic Islands

3 out of 5

Barcelona, Spain

5 out of 5
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