Silversea silversea Spirit Cruise

Silver Spirit Cruise Review to Europe - Western Mediterranean


Contributor Level: Deck Hand
Experience: 4-6 cruises
Reviews: 0
Helpful Votes: 3

Overall Rating:

4.0 out of 5
Verified Review
8 Night Western Mediterranean (Rome To Barcelona)
Sail Date: May 02, 2016
Cabin Type: Suite
Cabin Number: 409
Traveled As: Singles/Friends
Reviewed: 1 year ago

Customer service at sea and on land needs a lot of work.  For a high end cruise one would expect better.  Thought it strange that the Officer in charge of excursion hosted a birthday dinner for one of our group since we have an ongoing issue regarding there complimentary excursion program.  Mix up with anniversary celebration for another couple in our group as well as confusion regarding dinner reservations.  Food was good, ports were interesting but the lack of good customer service ruined the cruise experience for me therefore I would never cruise with them again.

Food and Dining

3 out of 5
Le Champagne and The Grill for dinner were excellent

Onboard Activities

1 out of 5

Entertainment

1 out of 5
compared to other ships entertainment was very limited

Service and Staff

3 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5
Needed carpet cleaning

Ship Tip

Try Specialty Restaurants

3 out of 5
3 out of 5
This port was changed in Jan. or Feb. to Taormina. You might want to update survey
1 out of 5
5 out of 5
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