We've always heard that Regent is the best of the best but did not find it to be so. We were disappointed with the quality and selection of the food in the restaurants and they closed too early. We had three excursions canceled at the last minute, making us feel that there was not good value. We also had issues with the airline arrangements.
Embarkation
5 out of 5
Ship experiences
Food and Dining
3 out of 5
Buffets were ok, but they close right at 2:00 and many excursions did not get back until at least 1:30. The pool grill had the same menu every day. We had one good dinner at Prime 7 and one horrible one at Prime 7 where we walked out after almost two hours when our entrees were delivered cold and uncooked.
Onboard Activities
2 out of 5
Entertainment
The nightly shows were at 9:30, a time that was difficult to get to, especially when there was nothing to do after dinner to occupy us.
Service and Staff
5 out of 5
Everyone was friendly and helpful. Our butler was outstanding. However, it seemed that they were understaffed in the restaurants.
Ship Quality
4 out of 5
Cabin / Stateroom
4 out of 5
The cabin was smaller than expected and smaller than the one next door. It was kept clean by our wonderful stewards. The pillows were not comfortable.
Our excursion was canceled only a couple of days before the cruise and the only alternative available was a beach excursion when we don't like beaches and it rained.
We took an excursion to Eze, a perfume factory and Monte Carlo. We hated the perfume factory and got out as soon as possible. Eze was nice but disappointing because 2/3 of the stores were closed on that Sunday. Monte Carlo was lovely.
Once again our excursion was canceled at the last minute and the only option available was Florence on our own. The bus drove us to Florence and let us do our own thing for six hours. Our guide was great. We went to Pisa the second day and it was fabulous, especially our guides.
We took an excursion to a Greek theater. The guide walked to fast and did not speak loudly enough so at least 2/3 of the guests stopped following her. She also did not stop for a bathroom break. This was the one port where we wished we'd had more shopping time.
Ever since NCL took over their quality and excellence they were known for has declined to a point I won’t even consider them. Been sailing with them since 1999. What a shame. Sorry this happened to you.
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