Superb service,food,etc but a few niggles which stops me giving it 5 stars
16 Night Ancient Beauties & Hidden Gems (Papeete To Lima)
Sail Date: February 14, 2015
Ship: Seven Seas Mariner
Cabin Type: Balcony
Cabin Number: 777
Traveled As: Couple
Reviewed: 3 years ago
This is a slickly run ship with excellent food,service,shows,etc one major item that lets down seven seas cruises are the excursions. They advertise openly that you can go on as many free excursions as you wish. Sadly this is a misrepresentation. After booking 3 months prior to going we were only given 1 confirmed excursion. We were on the waiting list for all the other excursions. Happily we were put on most excursions but only at the last minute and we know of other travellers who were not successful.
further the quality of excursions were variable. We would put the excursion on Easter Island as only fair. You do not see the main statues/heads and are only shown a few near the harbour. We would recommend organising a private tour when you land on Easter island.
another major niggle was the cost of internet. A whacking 30$US per day! We thought this was steep especially taking into account the reception was variable and there was no skype.
we were quoted 349$US for a car service from Callao port to the hotel in Miraflores when if you book with taxidatum.com the same journey was 20$US. Also do not fall ill on board as a casual visit to the on board doctor was 150$US.
The above stopped me giving Regent Seven Seas 5 stars. We believe Norwegian have bought Regent Seven Seas recently so watch this space for any drop in service as any new owner looks to cut costs.
we thoroughly enjoyed this first cruise but it could have been perfect but for the above.
Food and Dining
Service and Staff
Cabin / Stateroom