Superb service,food,etc but a few niggles which stops me giving it 5 stars

Seven Seas Mariner Cruise Review to South Pacific


Contributor Level: Third Mate
Experience: 1 cruise (first)
Review: 1
Helpful Votes: 9

Overall Rating:

4.0 out of 5
16 Night Ancient Beauties & Hidden Gems (Papeete To Lima)
Sail Date: February 14, 2015
Cabin Type: Balcony
Cabin Number: 777
Traveled As: Couple
Reviewed: 2 years ago

This is a slickly run ship with excellent food,service,shows,etc one major item that lets down seven seas cruises are the excursions. They advertise openly that you can go on as many free excursions as you wish. Sadly this is a misrepresentation. After booking 3 months prior to going we were only given 1 confirmed excursion. We were on the waiting list for all the other excursions. Happily we were put on most excursions but only at the last minute and we know of other travellers who were not successful.

further the quality of excursions were variable. We would put the excursion on Easter Island as only fair. You do not see the main statues/heads and are only shown a few near the harbour. We would recommend organising a private tour when you land on Easter island.

another major niggle was the cost of internet. A whacking 30$US per day! We thought this was steep especially taking into account the reception was variable and there was no skype.

we were quoted 349$US for a car service from Callao port to the hotel in Miraflores when if you book with taxidatum.com the same journey was 20$US. Also do not fall ill on board as a casual visit to the on board doctor was 150$US.

The above stopped me giving Regent Seven Seas 5 stars. We believe Norwegian have bought Regent Seven Seas recently so watch this space for any drop in service as any new owner looks to cut costs.

we thoroughly enjoyed this first cruise but it could have been perfect but for the above.

Food and Dining

5 out of 5
Lunches were excellent with a huge varied menu every day. Highly recommend signatures and Prime 7 restaurants. Compass Rose restaurant quality tailed off slightly at the end of the cruise.

Onboard Activities

5 out of 5
Activities never stop and are varied

Entertainment

5 out of 5
Competent and enthusiastic would best describe the resident dancers and singers.

Service and Staff

5 out of 5
Staff were a delight from housekeeping to bar and restaurant staff

Ship Quality

5 out of 5
Faultless

Cabin / Stateroom

5 out of 5
All spacious,well laid out with balconies
5 out of 5
5 out of 5
Snorkel/beach trip
5 out of 5
Snorkel/beach trip
5 out of 5
Best snorkeling trip of whole voyage
5 out of 5
Swim in the crystal clear sea
3 out of 5
We could not land due to a heavy swell and no natural harbour. This seems a common occurence.
5 out of 5
Organise a private excursion as organised cruise only fair
3 out of 5
Whistle top tour of the center which gives you a flavour. Tour missed Huaca Pullcana the pyramid in the center of Lima
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