Seven Seas Mariner

3.9 out of 5

Overview

Seven Seas Mariner is a small ship, carrying 700 passengers and 445 crew, and sails from Miami, Florida and Vancouver (Canada Place), British Columbia.

Sails from: Sydney, Australia, San Francisco, California, Miami, Florida

Cruises to: South Pacific - Australia, U.S. - Pacific, Northwest, Asia & Indian Ocean

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Contributor Level: Deck Hand
4 out of 5

First Time Cruiser

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Sail Date: / Traveled As: Couple

Overall, a good experience for a first time cruiser. Staff and service was terrific.

Was not looking for much in the way of distraction, but it did seem that the entertainment such as Burt Bacharach tribute, and other such entertainment was a little dated. A little behind the times. Food quality overall was decent. House keeping good. Ship seems to need an update. I thought prior to departure that I had read that the ship went through a recent renovation. Not the case.

Shore excursion operators would very good with enthusiastic guides.

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Contributor Level: Purser
5 out of 5

wonderful patagonia

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Sail Date: / Traveled As: Family (older children)

patagonia is fantasticLove

the mariner is good but need modernisation furnitures, frames, etc are not fashion at all, the sofa in the suite are very unconfortable

 

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Contributor Level: Purser
5 out of 5

wonderful patagonia

Verified Review
/
Sail Date: / Traveled As: Family (older children)

patagonia is fantasticLove

the mariner is good but need modernisation furnitures, frames, etc are not fashion at all, the sofa in the suite are very unconfortable

 

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Contributor Level: Purser
1 out of 5

STUCK AT AIRPORT

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Sail Date: / Traveled As: Couple

The trip was fine until the day we departed.  We got to the airport around 9am and found out we needed a Visa for our connecting flight in Brazil. Neither Regent or you advised us ahead of time.  I tried to buy tickets for a direct flight but it was leaving the next day at a cost of $1500 per person.

 

So we decided to go back to the ship and get things sorted out.  3 hours later we got back to the ship around 12.  The executive concierge, William Gomez, said 30 minutes to sort it out.  5 hours later we finally had arrangements for a direct flight to Miami the next day.  It was finalized about an hour before the ship was departing!  We were transported to a hotel 30 minutes from the airport when we could've stayed at the Wyndham next to the airport.

 

The next morning (4:30am) we were told a taxi wasn't available.  We had to fight with a Regent rep, who was taking other Regent passengers to the airport, to give us a ride.  He finally agreed.

 

When we got there we realized our tickets were not business class but economy.  We squeezed into our seats (me in the middle) for a 5 1/2 hour flight.  It was a nightmare!!!

 

We are requesting reimbursement for our business class tickets and compensation for the undue stress we had to endure.  I was seriously concerned about a nervous breakdown.

 

Please get back to me ASAP.

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Was this review helpful? 7
Contributor Level: Third Mate
3 out of 5

The Amazon and Beyond

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Sail Date: / Traveled As: Couple

The excellent staff and food along with the amazing sites.  We were non-plussed in our 1st week compared to our previous and Oceania and Paul Gaugin Cruises, so we provided feedback.  There was an immediate change in the personal service---particularly Yoseph, Miodraga, and Victoria.   Anything we asked for was provided.  Personally, the trip was too long for us.  We will go back to the 10-18 day trips.

 

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  • Price: $$$$

  • Size: S

  • Total Passengers: 700

  • Total Crew: 445

  • Crew to Passenger Ratio: 1.57

  • Built: Jan 2001

  • Refurbished: 3 yrs ago

  • Number of Decks: 8

  • Total Cabins: 350

  • Cabin Categories: 13

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Seven Seas Mariner has 350 cabins and 13 cabin categories.

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What's on board?

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Deck Plans

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madi59269
Contributor Level: Third Mate
Dec 27, 2016

Book a cabin below Deck 10, so you do not hear the restaurant movement and the pool deck chairs.

Kennicott
Contributor Level: Captain
Nov 06, 2014

If doing a back to back, make sure you have a cabin key card that doesn't become obsolete the second segment otherwise you may find yourself off the ship and not able to get back on.

1rama1
Contributor Level: Purser
Aug 06, 2017

The Mariner's cabins really need major renovation, so wait to book the Mariner until after the ship goes into dry dock in 2018, and then compare closely with other cruise lines' offerings. Also keep an eye out for cruises by Ritz-Carlton, which is entering the cruise business and should raise the service and luxury bar for all competing cruise lines. Take whatever the Regent booking agents tell you with a grain of salt; based on my experience they will tell you whatever it takes to sell you a ticket.

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